
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Main-
tenance Booklet or contact a qualified spe-
cialist workshop for more information.
!Always have work on the batteries carried
out at a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the
following:
Rsecure the vehicle to prevent it from roll- ing away.
Ryou switch off the engine and remove the
SmartKey. Make sure the ignition is
switched off. Check that all the indicator
lamps in the instrument cluster are off.
Otherwise, electronic components, such
as the alternator, may be damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
Rthe transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The batteries and the covers of the positive
terminal clamps must always be installed
securely during operation.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
348Battery (vehicle)
Breakdown assistance 

Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
RYou may only jump-start the vehicle when the engine and exhaust system are cold.
RKeep away from fire and open flames.
RDo not start the engine if the battery is frozen. Let the battery thaw first.
RAll vehicles except Mercedes-AMG vehicles:do not start the engine if the battery is
frozen. Let the battery thaw first.
ROnly jump-start from batteries with a 12 V voltage rating.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RDo not lean over the battery.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure tha t:
Rthe jumper cables are not damaged.
Rwhen the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
Rthe jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position P.
XMake sure that the ignition is switched off (Ypage 151). All indicator lamps in the instrument
cluster must be off. When using the SmartKey, turn the SmartKey to position 0in the ignition
lock and remove it (
Ypage 151).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
Example: ground point cover
XTurn fasteners :one Õturn and remove.
XRemove the cover whilst pressing down on cap ;of the washer fluid reservoir.
352Jump-starting
Breakdown assistance 

Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (
Ypage 399).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
!Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the veh icle w
ith a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
354Towing and tow-starting
Breakdown assistance 

If the automatic transmission cannot be shif-
ted to positionN, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to position N
iDeactivate the automatic locking feature
(
Ypage 90). You could otherwise be locked
out when pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear under covers :.
XRemove the towing eye from the vehicle
tool kit/stowage tray (
Ypage 342).
XPress the mark on cover:inwards in the
direction of the arrow.
XRemove cover :from the opening.
XScrew in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit/
stowage tray.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 354).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
XYou must use the SmartKey instead of the
Start/Stop button (
Ypage 151).
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to posi-
tion N.
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position 2in the
ignition lock.
XSwitch on the hazard warning lamps
(
Ypage 126).
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
Towing and tow-starting355
Breakdown assistance
Z 

tion switch, the hazard warning lamp starts
flashing again.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be
towed with the rear axle raised.
!The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP
®could other-
wise damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
!Vehicles with automatic transmission
must not be towed with the rear axle raised.
The vehicle/trailer combination may oth-
erwise swerve or even roll over.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2in the igni-
tion lock.
XShift the automatic transmission to posi-
tion N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the igni-
tion lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system: if the battery is defective, the auto-
matic transmission will be locked in position
P . To shift the automatic transmission to posi-
tion N, you must provide power to the vehi-
cle's electrical system in the same way as
when jump-starting (
Ypage 351).
Have the vehicle transported on a transporter
or trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
iInformation on "Jump-starting"
(
Ypage 351).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
356Fuses
Breakdown assistance 

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 26).
Information regarding technical data
i
The data stated here specifically refers to
a vehicle with standard equipment. Consult an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels.
Vehicle electronics
Tampering with the engine electron-
ics
!
Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors, actuating com-
ponents and connector leads, at a qualified
specialist workshop. Vehicle components
may otherwise wear more quickly and the
vehicle's operating permit may be invalida-
ted.
!Engine management measures under-
taken to increase performance can lead to
increased wear and tear or damage to the
drive system.
Retrofitting two-way radios and
mobile phones (RF transmitters)
Approved antenna positions
:
Front roof area
;Rear roof area
=Rear fender
?Trunk lid
iOn vehicles with panorama roof with
power tilt/sliding panel, installing an
antenna to the front or rear roof area is not
permitted.
On the rear fenders, it is recommended to
position the antenna on the side of the
vehicle closest to the center of the road.
Use the Technical Specification ISO/TS
21609 when retrofitting RF transmitters
(Road Vehicles - EMC guidelines for installa-
tion of aftermarket radio frequency transmit-
ting equipment). Observe the legal require-
ments for retrofittings.
If your vehicle has installations for two-way
radio equipment, use the power supply or
antenna connections intended for use with
the basic wiring. Be sure to observe the man-
ufacturer's additional instructions when
installing.
Deviations with respect to wavebands, maxi-
mum transmission outputs or antenna posi-
tions must be approved by Mercedes-Benz.
398Vehicle electronics
Technical data 

The maximum transmission output (PEAK) at
the base of the antenna must not exceed the
following values:
WavebandMaximum
transmission output
Short wave
3 - 54 MHz100 W
4 m waveband
74 - 78 MHz30 W
2 m waveband
144 - 174 MHz50 W
Trunked radio/Tetra
380 - 460 MHz10 W
70 cm waveband
400 - 460 MHz35 W
Mobile communications
(2G/3G/4G)10 W
The following can be used in the vehicle with-
out restrictions:
RRF transmitters with a maximum transmis-
sion output of up to 100 mW
RRF transmitters with transmitter frequen-
cies in the 380 - 410 MHz waveband and a
maximum transmission output of up to 2 W
(trunked radio/Tetra)
RMobile phones (3G/3G/4G)
There is no restriction for antenna positions
on the outside of the vehicle for the following
wavebands:
RTrunked radio/Tetra
R70 cm waveband
R2G/3G/4G
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
XOpen the driver's door.
You will see vehicle identification plate :.
Example: vehicle identification plate (USA only)
;
VIN
=Vehicle model
Example: vehicle identification plate (Canada only)
;
VIN
=Paint code
Identification plates399
Technical data 

iThe data shown on the vehicle identifica-
tion plate is used only as an example. This
data is different for every vehicle and can
deviate from the data shown here. You can
find the data applicable to your vehicle on
the vehicle identification plate.
Vehicle identification number (VIN)
XOpen the front right-hand door.
XFold cover :down and remove it.
You will see the VIN.
The VIN can also be found in the following
locations:
Ron the lower edge of the windshield
(
Ypage 400)
Ron the vehicle identification plate
(
Ypage 399)
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate,
including the certification of both federal
and Californian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
400Service products and filling capacities
Technical data