2016 MERCEDES-BENZ S-Class COUPE service

Display messagesPossible causes/consequences andMSolutions
6
SRS Malfunction
ServiceRequired
The restrain tsystem is faulty. The 6warnin glamp also lights
up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in th eevent of an accident, may no tbe
triggered .
There is an increase dris kof injury.
XVisit aqualified specialist workshop .
Fo rfurther information about th erestrain tsystem, see
(
Ypage 44) .
6
FrontLeftMalfunc‐
tionServic e
RequiredorFront
Right Malfunction
Servic eRequired
The restrain tsystem has malfunctioned at th efron ton th elef tor
right .The 6 warnin glamp also lights up in th einstrumen tclus-
ter.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in th eevent of an accident, may no tbe
triggered .
There is an increase dris kof injury.
XVisit aqualified specialist workshop .
6
RearLef tMalfunc‐
tio nServic e
RequiredorRea r
Right Malfunction
Servic eRequired
The restrain tsystem has malfunctioned at th erear on th elef tor
right .The 6 warnin glamp also lights up in th einstrumen tclus-
ter.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in th eevent of an accident, may no tbe
triggered .
There is an increase dris kof injury.
XVisit aqualified specialist workshop .
6
LeftSid eCurtai n
AirbagMalfunction
ServiceRequired
or Right Sid eCur ‐
tainAirbag Mal ‐
function Servic e
Required
There isamalfunction in th eleft-han dor right-hand window cur -
tai nair bag.
The 6 warnin glamp also lights up in th einstrumen tcluster.
GWARNIN G
The leftor right window curtai nair bag may either be triggered
unintentionally or, in th eevent of an accident, may no tbe trig-
gered.
There is an increase dris kof injury.
XVisit aqualified specialist workshop .
262Display messages
On-board computer and displays

Vehicle
Display messagesPossible causes/consequences andMSolutions
Shift to 'P' or
'N'toStartEngine
You have attempted to start the engine with the transmission in
positionRor D.
XShift the selector lever to position Por N.
Apply Brake to
Shift from 'P'
You have attempted to shift the selector lever to position D,R or N
without depressing the brake pedal.
XDepress the brake pedal.
To Deselect P or
N, Depress Brake
and Start Engine
With the engine switched off, you have attempted to shift the
selector lever out of position Por Ninto another transmission
position.
XDepress the brake pedal.
XStart the engine.
Transmission Not
in P Risk of Vehi‐
cle Rolling Away
The driver's door is open or not fully closed and the selector lever
is in position R,N or D.
A warning tone also sounds.
GWARNING
The vehicle may roll away.
There is a risk of an accident.
XShift the selector lever to position P.
XSecure the vehicle against rolling away (Ypage 170).
XClose the driver's door completely.
Only Shift to 'P'
when Vehicle is
Stationary
The vehicle is moving.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XShift the selector lever to positionP.
Service Required
DoNotShiftGears
Visit Dealer
You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission positionDis selected:
XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
XSecure the vehicle against rolling away (Ypage 170).
XNotify a qualified specialist workshop or breakdown service.
Display messages281
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Reversing Not Pos‐
sible Service
Required
You cannotshift into th etransmissio nposition Rdue to amal-
function .
The transmissio nposition sP, Nor Dcontinue to be available.
A warnin gtone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐
function Stop
Amalfunction has occurred in th emechanica ltransmissio ncom-
ponents .
A warnin gtone also sounds. The gearbox automatically shift sto
position N.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th eselector lever to position P.
XSecureth evehicl eagainst rollin gaway (Ypage 170).
XNotify aqualified specialist workshop or breakdown service.
Auxiliary Batter y
Malfunction
The auxiliarybattery fo rth etransmissio nis no longer bein g
charged.
XVisit aqualified specialist workshop at th enext opportunity.
XUnti lthen ,shift th eselector lever to position Pbefore you switch
of fth eengine.
XBefore leavin gth evehicle, apply th eelectric parkin gbrake.
NThe trunk lid is open .
XCloseth etrunk lid.
MThe hoo dis open . Awarnin gtone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 170).
XCloseth ehood.
CAt leas ton edoo ris open . Awarnin gtone also sounds.
XClos eall th edoors .
282Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
_
LockSeatBackrest
Front Lef torLoc k
SeatBackrest
Front Right
The driver's or fron tpassenger's seat backrest is no tengaged. A
warnin gtone also sounds.
XPush th ebackrest bac kuntil it engages.
Ð
PowerSteeringMal ‐
function See Oper‐
ator's Manual
The powe rsteerin gis malfunctioning.
A warnin gtone also sounds.
GWARNIN G
You will need to use mor eforc eto steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforc erequired.
XIf you ar eabl eto steer safely: carefully drive on to aqualified
specialist workshop .
XIf you areunable to steer safely :do no tdrive on .Contac tth e
neares tqualified specialist workshop .
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/
receiver range.
XWait until th emobile phone operational readiness symbol
appears in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped
belo wtheminimum .
XAddwasher flui d (Ypage 329).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
Key DoesNot
Belong to Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYourKeyfrom
Ignition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Display messages283
On-board computer and displays
Z

This is indicated by the flashing indicator
lamps in the button. The cooling function will
automatically switch back on as soon as there
is sufficient voltage.
Caring for the coolbox
If you do not need to use the coolbox for an
extended period you should switch it off,
defrost it and clean it. After doing so, leave
the lid open for a time.
Removing and installing the coolbox
You can remove the coolbox for maintenance
purposes.
XTo remove: switch off the coolbox.
XPull plug;down and out.
XUnscrew both screws =.
XPull out the coolbox.
XClose flap:.
XTo install: swing flap:to the side until it
is locked in place by the magnets.
XInsert the coolbox.
XTighten both screws =.
XConnect plug;.
mbrace
General notes
The mbrace system is only available in the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the
ïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this pass-
word to log onto the mbrace area under "Own-
ers Online" at http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
Determining the location of the vehicle on a
map is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the COMAND volume control.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com.
Features309
Stowage and features
Z

System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
RThe indicator lamp in the SOS button doesnot come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
RThe indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RTheInoperativeor the Service Not
Activatedmessage appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(
Ypage 309).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected
message appears in the
multifunction display.
310Features
Stowage and features

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 315).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button
for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
312Features
Stowage and features

The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button
for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND to
end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to four way points.
You are prompted to confirm route guidance
to the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
The destination download function is availa-
ble if:
Rthe vehicle is equipped with a navigation
system.
Rthe relevant mobile phone network is avail- able and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
You can use the route assistance function
even if the vehicle is not equipped with a nav-
igation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Features313
Stowage and features
Z