2016 MERCEDES-BENZ S-Class COUPE display

All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as deter-
mined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been ini- tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency.
RIf there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con- tinuously.
The Call Failed
message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
XWait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The Connecting
Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
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If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 315).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button
for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
312Features
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The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button
for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND to
end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to four way points.
You are prompted to confirm route guidance
to the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
The destination download function is availa-
ble if:
Rthe vehicle is equipped with a navigation
system.
Rthe relevant mobile phone network is avail- able and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
You can use the route assistance function
even if the vehicle is not equipped with a nav-
igation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
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Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation sys-
tem. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
maps.google.com and enter a destination
address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 151).
The transmitted destination address is loa-
ded into the vehicle's navigation system. A display message appears, asking
whether navigation should be started.
XSelectYesby turning
3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
314Features
Stowage and features

Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing
The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotelymessage appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
for Vehicle Diagnostics Received
Start vehicle diagnostics?message
appears in the display.
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XPress theYesbutton to confirm the mes-
sage.
XWhen the Vehicle Diagnostics
Please Start Ignitionmessage
appears: turn the SmartKey to position 2in
the ignition lock (
Ypage 151).
XIf the Please follow the instruc‐
tions received by phone and move
your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle
DiagnosticsActivemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice
connection may be interrupted dur‐
ingdatatransfer)message appears. The
vehicle data can now be sent.
XPress the OKbutton to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone.
Another function of the Vehicle Health Check
is the transfer of service data to the Customer
Assistance Center. If a service is due, the dis-
play shows a message to this effect together
with information about any special offers at
your workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com. Information on the data stored in the vehicle
(
Ypage 28).
Information on Roadside Assistance
(
Ypage 24).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a
customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the navi-
gation system, you will see the The
name>externalroutehasbeensaved
to "Previous Destinations". Would
youliketostartnavigation?message
on the COMAND display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the
display.
If you select No
the saved route can be
called up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
316Features
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Checking the oil level using the on-board computer (Mercedes-AMG S 65 models)
XMake sure that the SmartKey is in position2in the ignition lock.
XUse ò on the steering wheel to call up the list of menus.
XPress the :or9 button on the steering wheel to select the Servicemenu.
XConfirm by pressingaon the steering wheel.
XUse: or9 to select theEngine Oil Levelsubmenu.
XPress ato confirm the selection.
The Measuring
EngineOilLevelAccurateOnlyWhenVehicleIsLevelmessage
appears in the multifunction display.
The measurement takes a few seconds. You will see one of the following messages in the
multifunction display:
Display messagesPossible causes/consequences and MSolutions
EngineOilLevelOKThe oil level is correct.
Check Engine Oil
Level(Add1Liter)
The oil level is too low.
XAdd 1.1 US qt (1.0 liter) of engine oil.
Reduce Engine Oil
Level
The engine oil level is too high.
XHave excess engine oil siphoned off.
For Engine Oil
Level Ignition
Must Be On
The ignition is switched off.
XTurn the SmartKey to position2in the ignition lock.
Need More Time to
Check Engine Oil
Level
The required waiting period was not observed.
XIf the engine is at normal operating temperature: repeat the
measurement after about five minutes.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: repeat the measurement after
approximately 30 minutes.
Engine Oil Level
Not Measurable
withEngineRunning
The engine is running; oil level measurement is not possible.
XSwitch off the engine.
XIf the engine is at normal operating temperature: wait about five
minutes before carrying out the measurement.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: wait approximately 30 minutes
before carrying out the measurement.
Adding engine oil
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
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Maintenance and care
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opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
XPark the vehicle on a level surface.
Only check the coolant level when the vehi-
cle is on a level surface and the engine has
cooled down.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 151).
or
XPress Start/Stop button twice
(
Ypage 151).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
XTurn the SmartKey to position
0 (
Ypage 151) in the ignition lock.
or
XRemove Start/Stop button from ignition
lock (
Ypage 151).
XSlowly turn cap :half a turn counter-
clockwise and allow excess pressure to
escape.
XTurn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar
=in the filler
neck when warm, there is enough coolant
in expansion tank ;.
XIf necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
XReplace cap:and turn it clockwise as far
as it will go.
For further information on coolant, see
(
Ypage 404).
Adding washer fluid to the windshield
washer system
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
XTo open: pull cap:upwards by the tab.
XPlace cap :on the edge of the filler neck
and engage in place.
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