
Doors
Important safet ynotes
GWARNING
If children are lef tunsupervised in th evehicle,
they could:
Rope nth edoors ,thus endangerin gother
people or road users.
Rget out and disrup ttraffic .
Roperat eth evehicle' sequipment.
Additionally, children could set th evehicle in
motion if, fo rexample, they:
Rrelease th eparking brake .
Rshiftingth eautomatic transmissio nout of
par kposition P
RStart theengine.
There is aris kof an acciden tand injury.
Whe nleavin gth evehicle, always take th e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reach of children .
You should preferably plac eluggage or load s
in th etrunk .Observ eth eloadin gguidelines
(
Ypage 300).
Unlockin gan dopening doors from
th einside
i
Whe n adoo ris opened, th esid ewindow
on that sid eopens slightly. Whe nth edoo r
is closed, th esid ewindow close sagain .
!The sid ewindows will no topen/close if
th ebattery is discharged or if th esid ewin -
dows hav eiced up. It will then no tbe pos -
sible to close th edoor. Do no tattempt to
forc eth edoo rclosed. You could otherwise
damage th edoo ror th esid ewindow.
You can ope n adoo rfrom insid eth evehicle
eve nif it has been locked. If th evehicle has
been locke dwit hth eSmartKey or wit hKEY-
LESS-GO ,opening adoo rfrom th einsid ewill trigger th
eanti-thef talar msystem. Switc hof f
th ealar m (
Ypage 78).
XPull doo rhandle ;.
If th edoo ris locked, locking knob :pop s
up. The doo ris unlocke dand opens .
Centrally locking an dunlocking th e
vehicle from th einside
You can centrall yloc kand unloc kth evehicle
from th einside. The buttons are located on
bot hdoors .
XTo unlock :press butto n:.
XTo lock :press butto n;.
If th efront-passenger doo ris closed, th e
vehicle locks .
If th edriver's doo ris open, th edoo rstays
unlocked.
Meanwhile, th efue lfiller flap will no tbe
locke dor unlocked.
You canno tunloc kth evehicle centrall yfrom
th einsid eif th evehicle has been locke dwit h
th eSmartKey or KEYLESS-GO .
Doors89
Opening and closing
Z 

The doors can be opened from the inside.
If the vehicle has been locked with the Smart-
Key or with KEYLESS-GO, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (
Ypage 78).
iIf a locked door is opened from the inside,
the previous unlock status of the vehicle
will be taken into consideration if:
Rthe vehicle was locked using the locking
button for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had
previously been fully unlocked. If only the
driver's door had been previously
unlocked, only the door which has been
opened from the inside is unlocked.
Automatic locking feature
XTo deactivate: press and hold button :
for about five seconds until a tone sounds.
XTo activate: press and hold button ;for
about five seconds until a tone sounds.
iIf you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is on a roller dynamometer.
iYou can switch the automatic locking
function on and off using COMAND (see the separate operating instructions).
Power closing
Power closing pulls the doors and trunk lid
into their locks automatically even if they are
only partly closed.
XTo power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
XTo power close the trunk lid: lightly push
the trunk lid closed.
The power closing function pulls the trunk
lid closed.
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
XTake the mechanical key out of the Smart-
Key (
Ypage 85).
XInsert the mechanical key into opening :
in the protective cap.
XPull and hold the door handle.
XPull the protective cap on the mechanical
key as straight as possible away from the
vehicle until it releases.
XRelease the door handle.
90Doors
Opening and closing 

XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
as far as it will go to position 1.
The locking knob pops up and the door
unlocks.
XTurn the mechanical key back and remove
it.
XInsert the mechanical key into the Smart-
Key (
Ypage 85).
XCarefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when
doing so.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(
Ypage 78).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the SmartKey or KEYLESS-GO, use the mechani-
cal key.
XOpen the driver's door.
XClose the front-passenger door and the
trunk lid.
XPress the locking button (Ypage 89).
XCheck whether the locking knob on the
front-passenger door is still visible. Press
the locking knob down by hand, if neces-
sary.
XClose the driver's door.
XTake the mechanical key out of the Smart-
Key (
Ypage 85).
XInsert the mechanical key into opening :
in the protective cap.
XPull and hold the door handle.
XPull the protective cap on the mechanical
key as straight as possible away from the
vehicle until it releases.
XRelease the door handle.
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key clockwise as far as
it will go to position 1.
The locking knob drops down and the driv-
er's door is locked.
XTurn the mechanical key back and remove
it.
XMake sure that the doors and the trunk lid
are locked.
Doors91
Opening and closing
Z 

Vehicles with trunk lid remote closing
feature and KEYLESS-GO:when all the
doors are closed, you can simultaneously
close the trunk lid and lock the vehicle. The
SmartKey must be located to the rear of the
vehicle.
XPress and release locking button ;on the
trunk lid.
If a KEYLESS-GO key is detected outside
the vehicle, the trunk lid closes and the
vehicle locks.
iIf KEYLESS-GO detects a SmartKey in the
trunk, the trunk lid opens again after it is
closed.
If KEYLESS-GO detects a second SmartKey
outside the vehicle, the trunk lid remains
closed.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) awayfrom the vehicle.
General notes
With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the trunk lid
or stop the procedure without using your
hands. This is useful if you have your hands full. To do this, make a kicking movement
under the bumper with your foot.
Observe the following points:
RCarry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance, e.g. on ice.
RAlways ensure that you only make the kick-
ing movement within the detection range of
sensors :.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
RHANDS-FREE ACCESS does not function
when the engine is started.
RIf a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HAND-
FREE ACCESS could be triggered. The trunk
lid could thus be opened or closed unin-
tentionally, for example, if you:
-sit on the edge of the trunk.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about
your person in these situations or in situa-
94Trunk
Opening and closing 

iBefore opening or closing the side win-
dows, a check is carried out to see whether
a valid SmartKey is in the vehicle, if:
Ra side window switch is pressed or pulled
and
Rthe Start/Stop button is used instead of
the SmartKey in the ignition lock
and
Rthe engine is not running
This is carried out by means of a brief radio
connection between the vehicle and the
SmartKey.
Convenience opening
General notes
You can ventilate the vehicle before you start
driving.
If the SmartKey is in close proximity to the
vehicle, the convenience opening function is
available.
The "convenience opening" feature is also
available on unlocked vehicles.
To do this, the SmartKey is used to carry out
the following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Rswitch on the seat ventilation for the driv-
er's seat
Convenience opening
XKeep the %button pressed until the
side windows are in the desired position.
XTo interrupt convenience opening:
release the %button.
Convenience closing feature
Important safety notes
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can close the
windows at the same time.
You can then close the roller sunblinds.
iNotes on the automatic reversing feature
for:
Rthe side window (Ypage 98)
Rthe roller sunblind (Ypage 101)
Using the SmartKey
XPress and hold the &button until the
side windows are fully closed.
XMake sure that all the side windows are
closed.
XPress and hold the &button again until
the roller sunblinds of the panorama roof
close.
XTo interrupt convenience closing:
release the &button.
Using KEYLESS-GO
The SmartKey must be outside the vehicle. All
the doors must be closed.
Side windows99
Opening and closing
Z 

Steering wheel heating
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 151).
XTo switch on/off: turn the lever in the
direction of arrow :or;.
Indicator lamp =lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the steering wheel heating is deactivated.
Steering wheel115
Seats, steering wheel and mirrors
Z 

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel
heating has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical con-
sumers are switched on.
XSwitch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If there is a risk of becoming trapped by
Rthe steering wheel: move the steering
wheel adjustment lever.
Rthe seat: press the switch for seat adjust-
ment.
The adjustment process is stopped.
Press one of the memory function position
switches. The adjustment process is stopped.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using COMAND (see the
separate operating instructions).
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the driv-
er's seat moves backwards if you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's
door; the SmartKey must be in position 0or
1 in the ignition lock (
Ypage 151)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts upwards and
the driver's seat only moves backwards if
the driving position is stored after seat or
steering wheel adjustment.
The last position of the steering wheel or seat
is stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory func-
tion (
Ypage 121).
iThe steering wheel only moves upwards if
it has not already reached the upper stop.
116Steering wheel
Seats, steering wheel and mirrors 

The driver's seat only moves backwards if itis not already in the rearmost position.
Position of the steering wheel and the
driver's seat for driving
The steering wheel and the driver's seat are
moved to the previously set position if:
Rthe driver's door is closed and you insert
the SmartKey into the ignition lock
Ryou close the driver's door when the igni-
tion is switched on
Ryou press the Start/Stop button once on
vehicles with KEYLESS-GO
iThe steering wheel and the driver's seat
only return to the last set position when the
driving position is stored after seat or steer-
ing wheel adjustment.
The last position of the steering wheel or seat
is stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory func-
tion (
Ypage 121).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened or the SmartKey is removed from the ignition lock. This makes it easier to exit the
vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY fea-
ture is activated in COMAND (see the sepa-
rate operating instructions).
Mirrors
Rear-view mirror
XAnti-glare mode: flick anti-glare lever :
forwards or back.
Exterior mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Mirrors117
Seats, steering wheel and mirrors
Z