
Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-ity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Do not keep the KEYLESS-GO or KEYLESS-GO
Start function key in the temperature-controlled
cup holder. Otherwise, the KEYLESS-GO or KEY- LESS-GO Start function key will not be detected.
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment.
Otherwise, the key may not be detected, e.g.
when starting the engine using the Start/Stop
button.
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. Key functions
:
& Locks the vehicle
; F Opens/closes the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%button. Key
81Opening and closing Z

X
To deactivate: press the&button on the
key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 84).
X To activate: press any button on the key.
or X Insert the key into the ignition lock.
KEYLESS-GO and all its associated features
are available again. KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle (Y page 150). Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travel
alone.
X To change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 84).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%button
twice.
X To lock centrally: press the&button. The KEYLESS-GO function is changed as fol-
lows:
X
To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 82).
X To restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until the battery check lamp flashes twice
(Y page 84). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or with KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 78).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the key
into the ignition lock.
Removing the emergency key element Key
83Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions There is interference from a powerful source of radio waves.
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked/unlocked even using the remote con-
trol function:
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 353).
or X Jump-start the vehicle (Y page 354).
or X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 84) and replace it if necessary
(Y page 84).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 86
KeyOpening and closing

X
Front door: pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
X Rear door: pull door handle ;.
If the door is locked, locking knob :pops up
and the door unlocks.
X Pull door handle ;again.
The door can be opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from the inside. The buttons are located on both frontdoors. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the vehi-
cle locks.
This does not lock or unlock the fuel filler flap.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
For all countries except the United Kingdom:
you can open a door from inside the vehicle even if it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior motion sensor (Y page 80). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. For all countries:
when a locked door is opened
from inside the vehicle, the previous unlocking
process will be observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door which
has been opened from the inside is unlocked if
only the driver's door had been previously
unlocked. Automatic locking feature
X
To deactivate: press and hold button :for
about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
Therefore, you could be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamometer.
You can also activate and deactivate the auto-
matic locking function using the on-board com- puter (Y page 253). Power closing
Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed. 88
DoorsOpening and closing

doors must be shut and the key must be loca-
ted in the vicinity of the tailgate.
i There must not be a key in the ignition lock
in order to open and close the tailgate.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a risk of injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 387). i
Notes on the automatic reversing feature for
the tailgate (Y page 90).
Opening and closing X
To open:pull remote operating switch :for
the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in the
ignition lock.
X Press remote operating switch for tailgate :
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open- ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
Priming You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 10 cm before the
stop.
X To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position:
press the closing button in92
Luggage compartmentOpening and closing

G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing function cannot prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock.
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started. X
To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
If you press/pull the switch beyond the point of resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
again.
You can continue to operate the side windows
after switching off the engine or removing the
key. This function remains active for five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated (Y page 68). Opening and closing the hinged side
windows
The hinged side windows are operated electri-
cally from the driver's seat. X
Turn the key to position 1or 2in the ignition
lock.
X To open fully: press switch:and release it.
X To close fully: pull switch:and release it.
X To stop the closing procedure: press
switch :again.
If the hinged side windows become blocked dur-
ing closing, the closing procedure is stopped.
The hinged side windows then open again fully. 94
Side windowsOpening and closing

X
To interrupt convenience closing: release
the & button.
Using KEYLESS-GO X
Touch recessed sensor surface :on the
door handle until the side windows and the
sliding sunroof or the panorama sliding sun-
roof are fully closed.
i Make sure you only touch recessed sensor
surface :.
X Make sure that all the side windows and the
sliding sunroof or panorama sliding sunroof
are closed.
X Vehicles with a panorama sliding sunroof:
touch recessed sensor surface :on the door handle again until the roller sunblinds of the
panorama sliding sunroof close.
X To interrupt convenience closing: release
recessed sensor surface :on the door han-
dle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all doors.
X Turn the key to position 1or 2in the ignition
lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 94).
X Hold the switch for an additional second.
If the side window opens again slightly: X Immediately pull the corresponding switch on
the door control panel until the side window is completely closed (Y page 94).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released, the
side window has been reset correctly. If this is
not the case, repeat the steps above again. Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. 96
Side windowsOpening and closing

G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic closing process
The closing process is stopped. Operating the sliding sunroof
Opening and closing :
To raise
; To open
= To close/lower
X Turn the key to position 1or 2in the ignition
lock.
X Press or pull the 2switch in the corre-
sponding direction.
If you press the 2switch beyond the point of
resistance, an automatic opening/closing proc-
ess is started in the corresponding direction.
You can stop automatic operation by pressing/
pulling again. The sun protection cover automatically opens
along with the sliding sunroof. You can open or
close the sun protection cover manually when
the sliding sunroof is raised or closed.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
key. This function remains active for five
minutes or until the driver's or front-passenger
door is opened.
Rain-closing feature When the key is in position
0in the ignition lock
or is removed, the sliding sunroof closes auto-
matically:
R if it starts to rain
R at extreme outside temperatures
R after six hours
R if there is a malfunction in the power supply
The rear of the sliding sunroof is then raised in
order to ventilate the vehicle interior.
If the sliding sunroof is obstructed when being
closed by the rain-closing feature, it opens again
slightly. The rain-closing feature is then deacti-
vated.
The sliding sunroof does not close if:
R it is raised at the rear.
R it is blocked.
R no rain is falling on the area of the windscreen
being monitored by the rain sensor, e.g.
because the vehicle is under a bridge or in a
carport.
Resetting !
If the sliding sunroof still cannot be opened
or closed fully after resetting, contact a quali- fied specialist workshop.
Reset the sliding sunroof if it does not operate
smoothly.
X Turn the key to position 1or 2in the ignition
lock.
X Raise the sliding sunroof fully at the rear
(Y page 98).
X Keep the 2switch pressed for another
second.
X Make sure that the sliding sunroof can be fully
opened and closed again (Y page 98).
X If this is not the case, repeat the steps above
again. 98
Sliding sunroofOpening and closing