
Winter tires
M+S tires ....................................... 389
Wiper blades
Cleaning ......................................... 364
Important safety notes .................. 122
Replacing ....................................... 122
Replacing (rear window) ................ 124
Replacing (windshield) .................. .1 22
Wooden trim (cleaning instruc-
tions) ................................................. .3 67
Workshop
see Qualified specialist workshop
ZZONE function
Switching on/off ........................... 13624
Index 

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 432).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi- tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you26
Introduction 

Sports Utility Vehicle
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road R
a heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.28
Introduction 

Drivin g safet y systems
Overview of drivin g safet y systemsIn this section , you will fin d information about
th e followin g drivin g safet y systems :R
AB S ( A n ti-loc k B rakin g S ystem)
( Y
page 66)R
BA S ( B rak e A ssist S ystem) ( Y
page 67)R
BA S PLU S wit h Cross-Traffic Assis t ( B r ak e
A ssist S ystem PLU S wit h Cross-Traffic Assist)
( Y
page 67)R
COLLISION PREVENTION ASSIST PLU S
( Y
page 69 )R
ES P ®
( E lectronic S t ability P r ogram)
( Y
page 72)R
EB D ( E lectroni c B rak e forc e D istribution )
( Y
page 74 )R
ADAPTIV E BRAKE ( Y
page 74 )R
PRE-SAF E ®
Brak e ( Y
page 74 )R
STEE R CONTROL ( Y
page 76)
Important safet y notesIf you fail to adapt your drivin g style or if you are
inattentive , th e drivin g safet y systems can nei-
ther reduce th e ris k of an acciden t no r override
th e laws of physics. Driving safet y systems are
merely aids designed to assist driving. You are
responsible fo r maintainin g th e distanc e to th e
vehicle in front, fo r vehicle speed, fo r braking in
goo d time, and fo r stayin g in lane. Always adapt
your drivin g style to suit th e prevailin g road and
weather condition s and maintain a saf e distanc e
from th e vehicle in front. Drive carefully.
The drivin g safet y systems described only wor k
as effectively as possible when there is ade-
quat e contact between th e tires and th e road
surface. Pay particular attention to th e informa-
tion regardin g tires , recommended minimum
tire tread depths etc. in th e "Wheels and tires "
section ( Y
page 387).
In wintr y drivin g conditions, always use winte r
tires (M+ S tires ) and , if necessary, snow chains.
Only in this way will th e drivin g safet y systems
described in this section wor k as effectively as
possible. ABS (Anti-lock Braking System)
General information AB S regulates brake pressure in suc h a way that
th e wheels do no t loc k when you brake . Thi s
allow s you to continue steerin g th e vehicle when
braking .
The  % AB S warnin g lamp in th e instrumen t
cluster lights up when th e ignition is switched
on . It goe s out when th e engin e is running .
AB S works from a speed of about 5 mph
(8 km/h), regardles s of road-surfac e conditions.
AB S works on slipper y surfaces, eve n when you
only brake gently.
Important safet y notes
i Observ e th e "Important safet y notes" sec -
tion ( Y
page 66).
G WARNING
If AB S is faulty, th e wheels could loc k when
braking . The steerability and braking charac -
teristics may be severely impaired. Addition -
ally, further drivin g safet y systems are deac -
tivated. There is an increase d danger of skid-
din g and accidents .
Drive on carefully. Hav e AB S checke d imme-
diately at a qualified specialis t workshop .
Whe n AB S is malfunctioning, other systems ,
includin g drivin g safet y systems , will also
becom e inoperative . Observ e th e information
on th e AB S warnin g lamp ( Y
page 319) and dis -
play messages whic h may be shown in th e
instrumen t cluster ( Y
page 281).
Braking X
If ABS intervenes: continue to depress th e
brake peda l vigorousl y until th e braking sit -
uation is over. X
To make a full brak e application: depress
th e brake peda l wit h full force.
If AB S intervenes when braking , you will feel a
pulsin g in th e brake pedal.
The pulsatin g brake peda l can be an indication
of hazardous road conditions, and function s as a
reminder to take extr a car e whil e driving.66
Driving safety systems
Safety 

been detected as such at least once over the
period of observation.
Up to a speed of approximately 44 mph
(70 km/ h) , Adaptive Brake Assist reacts to sta-
tionary obstacles.
If adaptive Brake Assist demands particularly
high braking force, preventative passenger pro-
tection measures (PRE-SAFE ®
) are activated
simultaneously ( Y
page 58).X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if: R
you release the brake pedal. R
there is no longer any danger of a collision. R
no obstacle is detected in front of your vehi-
cle.
Adaptive Brake Assist is then deactivated.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems ( Y
page 66).
G WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
Adaptive Brake Assist does not react: R
to people or animals R
to oncoming vehicles R
to crossing traffic R
when cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Due to the nature of the system, complicated
but non-critical driving situations may also
cause Adaptive Brake Assist to intervene.
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full brake
boosting effect and BAS.
ESP ®
(Electronic Stability Program)
General notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
ESP ®
monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP ®
detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi-
cle on the desired course within physical limits.
ESP ®
assists the driver when pulling away on
wet or slippery roads. ESP ®
can also stabilize
the vehicle during braking.
ETS/4ETS (Electronic Traction System) ETS traction control is part of ESP ®
. On vehicles
with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
.
In appropriate driving situations, activate the
offroad program: X
Vehicles without the Offroad Engineering
package ( Y
page 237) X
Vehicles with the Off-Road Engineering pack-
age ( Y
page 237)Driving safety systems 71
Safety Z 

Drive sensibly – save fuelObserv e th e followin g tips to sav e fuel:X
The tires should always be inflate d to th e rec -
ommended tire pressure. X
Remov e unnecessary loads.X
Remov e roof carriers when they are no t nee-
ded. X
War m up th e engin e at low engin e speeds .X
Avoid frequent acceleration or braking .X
Hav e all maintenance wor k carrie d out as
indicated by th e servic e intervals in th e Main -
tenance Booklet or by th e servic e interval dis -
play.
Fue l consumption also increase s when drivin g in
cold weather , in stop-start traffic and in hill y ter-
rain .
Drinking an d drivin g
G WARNING
Drinking and drivin g and/o r taking drugs and
drivin g are ver y dangerous combinations.
Even a small amount of alcoho l or drugs can
affec t your reflexes, perception s and judg-
ment.
The possibilit y of a serious or eve n fatal acci-
den t is greatly increase d when you drink or
take drugs and drive.
Do no t drink or take drugs and drive or allow
anyon e to drive who has bee n drinkin g or tak-
in g drugs.
Emission contro l
G WARNING
Combustion engines emi t poisonous exhaus t
gases suc h as carbon monoxide. Inhaling
these exhaus t gases lead s to poisoning. There
is a ris k of fatal injury. Therefor e never leav e
th e engin e running in enclose d spaces with-
out sufficien t ventilation .
Certain engin e systems are designed to keep
th e level of poisonous component s in exhaus t
fumes within lega l limits.
These systems only wor k at peak efficiency if
they are serviced exactly in accordance wit h th e
manufacturer's specifications. Always hav e wor k on th e engin e carrie d out at a qualified
specialis t workshop . Mercedes-Ben z recom -
mends that you use an authorized Mercedes -
Benz Cente r fo r this purpose. In particular, wor k
relevant to safet y or on safety-related systems
mus t be carrie d out at a qualified specialis t
workshop .
The engin e setting s mus t no t be changed under
any circumstances. Furthermore, all specific
servic e wor k mus t be carrie d out at regular
intervals and in accordance wit h th e Mercedes -
Benz servic e requirements . Details can be found
in th e Maintenance Booklet .
ECO display The EC O display shows you how economical
your drivin g style is. The EC O display assist s you
in achievin g th e most economical drivin g style
fo r th e selecte d setting s and prevailin g condi-
tions. Your drivin g style can significantly influ-
ence th e vehicle' s consumption .
 C
Acceleration  D
Coasting  

ity of your brakes at regular intervals. To do so,
depress the brake pedal firmly when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on ( Y
page 67) or of BAS PLUS on ( Y
page 67).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have
not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles) The high-performance brake system is designed
for heavy loads. This may lead to noise when
braking. This will depend on: R
Speed R
Braking force R
Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the  & brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. Especially for high perform- ance driving, it is important to maintain and have
the brake system checked regularly.
Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if: R
you drive at low speeds. R
the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner: R
lower your speed. R
avoid ruts. R
avoid sudden steering movements. R
brake carefully.
Driving on flooded roads
! Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
i Vehicles with the AIRMATIC package:
select the raised vehicle level before driving
through a body of water.
Off-road fording
! Under no circumstances should you accel-
erate before entering the water. The bow
wave could cause water to enter and damage
the engine and other assemblies.
! Do not open any of the vehicle's doors while
fording. Otherwise, water could get into the
vehicle interior and damage the vehicle's
electronics and interior equipment. R
Establish how deep the water is and the char-
acteristics of the body of water before ford-
ing. R
Select the highest possible vehicle level. Driving tips 185
Driving and parking Z 

R
Shift to a lower gear using the left-hand steer-
ing wheel paddle shifter. R
Avoid high engine speeds. R
Enter and exit the water at a flat place and at
a steady walking pace. R
Drive slowly and at an even speed through the
water. R
Ensure that a bow wave does not form as you
drive. R
Do not stop and do not switch off the engine.
Water offers a high degree of resistance, and
the ground is slippery and in some cases
unstable. Therefore, it is difficult and danger-
ous to pull away in the water. R
Clean any mud from the tire tread after ford-
ing. R
Apply the brakes to dry them after fording.
Always observe the fording depth values
( Y
page 442).
Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter. Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position N .
When driving in snow with or without snow
chains, select driving program Slippery
( Y
page 152).
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the on-
board diagnosis system may otherwise pro-
vide inaccurate values. Some of these values
are required by law and must therefore always
be accurate.
The outside temperature indicator is not
d
esigned to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. You should pay
special attention to road conditions when tem-
peratures are around the freezing point.
For more information on driving with snow
chains, see ( Y
page 390).
For more information on driving with summer
tires, see ( Y
page 389).
Observe the notes in the "Winter operation" sec-
tion ( Y
page 389).
Off-road driving
Important safety notes
G WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a
risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.186
Driving tips
Driving and parking