XTo deactivate:press the&button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once, then
KEYLESS-GO is deactivated (
Ypage 81).
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
KEYLESS-GO start function
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 148).
Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle
is unlocked. This is useful if you frequently travel
on your own.
XTo change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (
Ypage 81).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock: press the%button once.
XTo unlock centrally: press the%button
twice.
XTo lock centrally: press the&button. The KEYLESS-GO function is changed as fol-
lows:
XTo unlock the driver's door:
touch the inner
surface of the door handle on the driver's
door.
XTo unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
XTo lock centrally: touch the outer sensor
surface on one of the door handles
(
Ypage 79).
XTo restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately si x se
conds until
the battery check lamp flashes twice
(
Ypage 81).
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey or the KEYLESS-GO
key, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 77).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto- matically.
XTo unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key
80SmartKey
Opening and closing
XPush release catch:in the direction of the
arrow and at the same time remove mechan- ical key ;from the SmartKey.
For further information about:
Runlocking the driver's door (Ypage 86)
Runlocking the cargo compartment
(Ypage 90)
Rlocking the vehicle (Ypage 86)
Inserting the mechanical key
XPush mechanical key ;completely into the
SmartKey until it engages and release
catch :is back in its basic position.
SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work-
shop.
Checking the battery
XPress the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
XChange the battery (Ypage 81).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-
cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the SmartKey
(Ypage 80).
XPress mechanical key ;into the SmartKey
opening in the direction of the arrow until bat-
tery compartment cover :opens. Do not
hold battery compartment cover :closed
while doing so.
XRemove battery compartment cover :.
SmartKey81
Opening and closing
Z
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 377).
or
XJump-start the vehicle (Ypage 379).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
84Doors
Opening and closing
Problems with the seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat ventilation has
switched off prematurely
or cannot be switched
on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel man-
ually
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
:Release lever
;Adjusts the steering wheel height
=Adjusts the steering wheel position (fore-
and-aft adjustment)
XPush release lever :down completely.
The steering column is unlocked.
XAdjust the steering wheel to the desired posi-
tion.
XPush release lever :up completely.
The steering column is locked.
XCheck if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction.
Steering wheel107
Seats, steering wheel and mirrors
Z
If manual gearshifting is deactivated, the auto-
matic transmission shifts:
Rinto the drive program that was last selected,
and
Rinto the driving mode that was last selected
If you change the drive program, the operating
mode that was last selected is stored for approx-
imately 60 seconds. After this time, the HYBRID
operating mode is automatically activated.
Operating the on-board computer
You can display the current operating condition
of the hybrid drive system in the multifunction
display and the multimedia system in the form of
an energy flow display (
Ypage 247).
In the multimedia system display, you can also
call up a graphic display of the fuel consumption
and generated electricity (
Ypage 250).
Menus and submenus
Selecting displays in the display of the
multimedia system
XPress the Øbutton on the multimedia sys-
tem.
The vehicle menu is displayed.
XTo select Energy flow: turn and press the
controller.
The energy flow is displayed.
or
XTo select Consumption: turn and press the
controller.
Fuel consumption and the generated electric
energy are displayed.
XTo exit the display: press the %button on
the controller.
Selecting the energy flow display in the
multifunction display
XPress the =or; button on the steering
wheel to select the Tripmenu.
XUse: or9 to select Energy flow.
XConfirm by pressing aon the steering
wheel.
The active components of the hybrid drive
system are highlighted in the energy flow dis- play.
Energy flow display
Overview
:Internal combustion engine
;Electric motor
=High-voltage battery condition of charge
?High-voltage battery
AEnergy flow
The active components of the hybrid drive sys-
tem are highlighted.
The energy flow is indicated by arrows. The
arrows have a different color depending on the
operating state.
Automatic engine switch-off
The engine and electric motor are switched off.
The arrows for the energy flow are not shown.
The condition of charge of the high-voltage bat-
tery is shown when the SmartKey is in position 2
in the ignition lock.
PLUG-IN HYBRID operation247
Driving and parking
Z
Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 178).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: the electrical consumers are supplied by the 12 V battery. If the vehicle is left in a ready-to-drive state for an exten-
ded period, it will switch off once the 12 V battery is almost empty. It
will then only be possible to start the vehicle using a second battery
(jump-starting).
Change the currentdrive programbeforechangingtheoperatingmodeorExit manualdrive program Mbeforechangingtheoperating mode
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode when in automatic
drive program Sport, Individual (with activated Sport characteristics)
or manual drive program M.
XSelect the Comfort, Slippery or Individual (with activated Comfort or
Eco characteristics) drive program (Ypage 152).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 246).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 246).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
Display messages299
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 359).
Wiper Malfunction‐ingThe windshield wiper sare malfunctioning .
XVisitaqualified specialist workshop .
Hazard WarningFlashers Malfunc‐tioning
The hazard warning lamp sare faulty.
XVisit aqualified specialist workshop .
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKey Batter y
The SmartKey battery is discharged.
XChange thebattery (Ypage 81) .
Â
Don't Forget You rKey
The SmartKey is notin th eignition lock. You hav eopened th edriver's
door wit hth eengin eswitched off .
This display message is displayed for amaximum of 60 seconds and is
simply areminder.
XTak eth eSmartKey wit hyou when you leav eth evehicle.
Â
Key Not Detected(whit edisplay message )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbe detected:
XOperat eth evehicl ewit hth eSmartKey in th eignition lock.
314Display messages
On-board computer and displays
In order to ensure that the automatic transmis-
sion stays in positionNwhen towing the vehicle,
you must observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 116).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
PLUG-IN HYBRID vehicles
Transportation of the vehicle should only be car-
ried out by professional recovery companies.
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the ignition
lock.
XShift the automatic transmission to position
N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the ignition
lock and remove it.
XSecure the vehicle.
Information on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(
Ypage 379).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
Towing and tow-starting383
Breakdown assitance
Z