Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 255).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds). Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
162Refueling
Driving and parking
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicle
to tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If
you detect a reduced bra
king
effect or grinding noises, have the brake system checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not switch to transmission position Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose control
of the vehicle. If the gradient is too steep for your
vehicle, drive back down in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
Rthe Offroad drive program (vehicles without
Off-Road Engineering package)
(
Ypage 237)
ROffroad andOffroad Plus drive programs
(vehicles with Off-Road Engineering pack-
age) . (
Ypage 237)
RLOW RANGE off-road gear (vehicles with the
Offroad Engineering package) (Ypage 239)
RDifferential lock (vehicles with the Off-Road
Engineering package) (Ypage 238)
ROff-road ABS (Ypage 67)
ROff-road 4ETS (Ypage 72)
ROff-road ESP®(Ypage 73)
RAIRMATIC package (vehicle level)
(Ypage 205)
RDSR (Downhill Speed Regulation)
(Ypage 236)
Driving tips187
Driving and parking
Z
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
Care361
Maintenance and care
Z
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor.
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XVehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire"
(
Ypage 370).
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XUnload heavy luggage.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position P.
XVehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (
Ypage 207).
XVehicles with the Off-Road Engineering
package:make sure that the normal vehicle
level is selected (
Ypage 201).
XSwitch off the engine.
XVehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO: open the driv-
er's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(
Ypage 146).
XMake sure that the engine cannot be started
via your smartphone (Ypage 148).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
iApart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For information on which
tools are required to perform a wheel change
on your vehicle, consult an authorized
Mercedes-Benz Center.
Necessary tire-changing tools can include, for example:
RJack
RWheel chock
RLug wrench
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, itcan be found in the tire-change tool kit
(
Ypage 369).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
Changing a wheel409
Wheels and tires
Z
You will usually find information about the fuel
grade on the pump. If you cannot find the label
on the pump, ask the staff for assistance.
Information on refueling (
Ypage 163).
Low outside temperatures
iDiesel fuel with improved cold flow proper-
ties is available during the winter months.
Further information about fuel properties can
be obtained from oil companies, e.g. at gas
stations.
Flexible Fuel vehicles
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel. Flexible Fuel vehicles can be refueled with the
following fuel types:
Rpremium-grade unleaded gasoline
RE85 fuel
Ra mixture of E85 fuel and premium-grade
unleaded gasoline
iFlexible Fuel vehicles can be recognized by
the Ethanol up to E85 sticker on the inside of
the fuel filler flap.
Fuel consumption
The energy content of E85 fuel is less than that
of the same amount of premium-grade gasoline.
The amount of fuel consumed when operating
the vehicle with E85 fuel is therefore higher than
with premium-grade gasoline.
Maintenance
Inform your authorized Mercedes-Benz Center
that you are operating or have operated the
vehicle with E85 fuel.
Low outside temperatures
If the outside temperature is below 32 ‡(0 †),
the starting procedure can take noticeably lon-
ger when operating with E85 fuel.
E85 fuel is not suitable for use at outside tem-
peratures under -4 ‡ (-20 †).
DEF
Important safety notes
Comply with the important safety notes for ser-
vice products when handling DEF (Ypage 433).
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
Rnot poisonous
Rcolorless and odorless
Rnot flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and
throat. Coughing and watering of the eyes are
possible.
Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
436Service products and filling capacities
Technical data
Low outside temperatures
DEF freezes at a temperature of approximately
12 ‡ (-11 †). The vehicle is delivered from the
factory equipped with a DEF preheating system.
Winter operation can thus be guaranteed even
at temperatures below 12 ‡ (-11 †).
Additives
!Only use DEF in accordance with ISO
22241. Do not use additives with DEF and do
not dilute DEF with water. This may destroy
the BlueTEC exhaust gas aftertreatment sys-
tem.
Purity
!Impurities in DEF (e.g. due to other service
products, cleaning agents or dust) lead to:
Rincreased emission values
Rdamage to the catalytic converter
Rengine damage
Rmalfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly impor- tant with respect to avoiding malfunctions in the
BlueTEC exhaust gas aftertreatment system.
If DEF is pumped out of the DEF tank, e.g. during
repair work, it must not be returned to the tank. The purity of the fluid can no longer be guaran-
teed.
Filling capacities
ModelTotal capacity
All models8.5 US gal (32.0 l)
Engine oil
General notes
!Never use engine oil or an oil filter of a spec-
ification other than is necessary to fulfill the
prescribed service intervals. Do not change
the engine oil or oil filter in order to achieve
longer replacement intervals than those pre-
scribed. You could otherwise cause engine
damage or damage to the exhaust gas after-
treatment.
Follow the instructions in the service interval display regarding the oil change. Otherwise,
you may damage the engine and the exhaust
gas aftertreatment.
When handling engine oil, observe the important
safety notes on service products (
Ypage 433).
The engine oils are matched to the performance
of Mercedes-Benz engines and service intervals.
You should therefore only use engine oils and oil
filters that are approved for vehicles with main- tenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center.
Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle.
Gasoline enginesMB-Freigabe or MB-Approval
All models229.5
Diesel enginesMB-Freigabe orMB-Approval
All models228.51, 229.31,229.51, 229.52
Service products and filling capacities437
Technical data
Z
Mercedes-AMG vehicles:only use SAE 0W-40
or SAE 5W-40 engine oils.
iMB approval is indicated on the oil contain-
ers.
Filling capacities
The following values refer to an oil change
including the oil filter.
Missing values were not available at time of
going to print.
ModelCapacity
GLE 250 d 4MATIC6.9 US qt (6.5 l)
GLE 350 d 4MATIC8.5 US qt (8.0l)
GLE 450 Sport AMG
4MATIC
GLE 550 4MATIC9.0 US qt (8.5l)
Mercedes‑AMG
vehicles
All other models7.4 US qt (7.0l)
Additives
!Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity
Viscosity describes the flow characteristics of a
fluid. If an engine oil has a high viscosity, this
means that it is thick; a low viscosity means that it is thin.
Select an engine oil with an SAE classification
(viscosity) suitable for the prevailing outside
temperatures. The table shows you which SAE
classifications are to be used. The low-temper- ature characteristics of engine oils can deterio-
rate significantly, e.g. as a result of aging, soot
and fuel deposits. It is therefore strongly rec-
ommended that you carry out regular oil
changes using an approved engine oil with the
appropriate SAE classification.
Brake fluid
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
Comply with the important safety notes for ser-
vice products when handling brake fluid
(
Ypage 433).
The brake fluid change intervals can be found in
the Maintenance Booklet.
Only use brake fluid approved by Mercedes-
Benz in accordance with MB-Freigabe or MB-
Approval 331.0.
Information about approved brake fluid can be
obtained at any qualified specialist workshop or on the Internet at
http://bevo.mercedes-benz.co m.
iHave the brake fluid regularly replaced at a
qualified specialist workshop and the replace-
ment confirmed in the Maintenance Booklet.
Coolant
Important safety notes
GWARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
438Service products and filling capacities
Technical data