Problems with the sliding sunroof
Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding
panel. In the following section, the term "sliding sunroof" refers to both sliding sunroof variants.
GWARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the automatic closing process
The closing process is stopped.
!If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
ProblemPossible causes/consequences and MSolutions
The sliding sunroof can-
not be closed and you
cannot see the cause.If the sliding sunroof is obstructed during closing and reopens again
slightly:
XImmediately after the sliding sunroof blocks, pull the 2switch in
the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
XImmediately after the sliding sunroof blocks, pull the 2switch in
the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the automatic reversing fea-
ture.
Sliding sunroof99
Opening and closing
Z
Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 29).
Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
XObserve the safety guidelines on seat adjust-
ment (Ypage 101).
XCheck whether you have adjusted seat =
properly (Ypage 102). When adjusting the seat, make sure that:
Ryou are as far away from the driver's air bag as
possible
Ryou are sitting in a normal upright position
Ryou can fasten the seat belt properly
Ryou have moved the backrest to an almost
vertical position
Ryou have set the seat cushion angle so that
your thighs are gently supported
Ryou can depress the pedals properly
XCheck whether the head restraint is adjusted
properly (Ypage 102).
When doing so, make sure that you have
adjusted the head restraint so that the back of
your head is supported at eye level by the
center of the head restraint.
XObserve the safety notes on steering column
adjustment (Ypage 107).
XMake sure that steering wheel :is adjusted
properly.
Adjusting the steering wheel manually
(
Ypage 107)
Adjusting the steering wheel electrically
(
Ypage 108)
When adjusting the steering wheel column,
make sure that:
Ryou can hold the steering wheel with your
arms slightly bent
Ryou can move your legs freely
Ryou can see all the displays in the instrument cluster clearly
XObserve the safety guidelines for seat belts
(Ypage 46).
XCheck whether you have fastened seat
belt ;properly (Ypage 48).
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your shoulder
Rbe routed in your pelvic area across the hip
joints
XBefore starting off, adjust the rear-view mirror
and the exterior mirrors in such a way that you
have a good view of road and traffic condi-
tions (
Ypage 110).
XVehicles with a memory function: save the
seat, steering wheel and exterior mirror set-
tings with the memory function (
Ypage 113).
100Correct driver's seat position
Seats, steering wheel and mirrors
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(
Ypage 49) and "Children in the Vehicle"
(Ypage 60).
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat heat-
ing should also not be used to dry the seats.
Rclean the seat covers as recommended;
see "Interior care".
Rdo not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passen-
gers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating materi-
als, e.g. blankets, coats, bags, seat covers,
child seats or booster seats.
!Make sure that there are no objects in the
footwell under or behind the seats when mov-
Seats101
Seats, steering wheel and mirrors
Z
ing the seats back. There is a risk that the
seats and/or the objects could be damaged.
iIt is not possible to remove the head
restraints from the front seats. The rear-com-
partment head restraints, however, can be
removed (
Ypage 104).
For more information, contact a qualified spe-
cialist workshop.
iFurther related subjects:
RCargo compartment enlargement (folding
down the rear bench seat) (Ypage 332)
Adjusting the seats electrically
:Head restraint height
;Seat cushion angle
=Seat height
?Seat fore-and-aft adjustment
ABackrest angle
iVehicles with memory function: if PRE-
SAFE®has been triggered, the front-
passenger seat will be moved to a better posi- tion if it was previously in an unfavorable posi-
tion.
iVehicles with memory function: when the
seat is moved forwards or backwards, the
headrest is moved up or down automatically.
Adjusting the head restraints
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not rotate the head restraints of the front and rear seats. Otherwise, you cannot adjust the
height and angle of the head restraints to the
correct position.
Using the fore-and-aft adjustment, adjust the
head restraint so that it is as close as possible to
your head.
Observe the important safety notes regarding
the seats (
Ypage 101).
102Seats
Seats, steering wheel and mirrors
XOnce the head restraint is fully lowered, press
release catch:.
XTo raise:pull the head restraint up to the
desired position.
XTo lower: press release catch :and push
the head restraint down until it is in the
desired position.
Removing and installing the rear seat
head restraints
XTo remove: pull the head restraint up to the
stop.
XPress release catch :and pull the head
restraint out of the guides.
XTo re-install: insert the head restraint so that
the notches on the bar are on the left when
viewed in the direction of travel.
XPush the head restraint down until you hear it
engage in position.
Adjusting the angle of the rear seat
backrests
You can adjust the angle of the backrests in the
second row of seats. There are several possible
detent positions.
XPull the left or right release lever ;upwards
in the direction of the arrow until relevant
backrest :is fully released.
XPull backrest :forwards in the direction of
the arrow and allow it to engage.
XTo ensure that the backrest has engaged, lean
firmly against backrest :.
Adjusting the multicontour seat
The multicontour seat can be adjusted via the
multimedia system (see the separate operating
instructions).
Adjusting the 4-way lumbar support
:Raises the backrest contour
;Softens the backrest contour
=Lowers the backrest contour
?Hardens the backrest contour
You can adjust the contour of the front seat
backrests individually to provide optimum sup-
port for your back.
Switching the seat heating on/off
Switching on/off
GWARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to excessively high tempera-
tures may be affected or they may even suffer
burn-like injuries. There is a risk of injury.
104Seats
Seats, steering wheel and mirrors
Problems with the seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat ventilation has
switched off prematurely
or cannot be switched
on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel man-
ually
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
:Release lever
;Adjusts the steering wheel height
=Adjusts the steering wheel position (fore-
and-aft adjustment)
XPush release lever :down completely.
The steering column is unlocked.
XAdjust the steering wheel to the desired posi-
tion.
XPush release lever :up completely.
The steering column is locked.
XCheck if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction.
Steering wheel107
Seats, steering wheel and mirrors
Z
Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier. You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(
Ypage 275).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in
position
1
Ropen the driver's door and the SmartKey is in
position0or 1in the ignition lock
iThe steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition lock
or
Ryou press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored
when you:
Rswitch the ignition off
Rsave the setting with the memory function
(Ypage 113).
Steering wheel109
Seats, steering wheel and mirrors
Z
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened.
This occurs irrespective of the position of the
SmartKey in the ignition lock. This makes it eas-ier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the on-board computer
(
Ypage 275).
Mirrors
Rear-view mirror
XAnti-glare mode: flick anti-glare lever :for-
wards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 145).
XPress button :for the left-hand exterior mir-
ror or button ;for the right-hand exterior
mirror.
The indicator lamp in the corresponding but-
ton lights up in red.
The indicator lamp goes out again after some
time. You can adjust the selected mirror using
adjustment button =as long as the indicator
lamp is lit.
XPress adjustment button =up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic condi-
tions.
The convex exterior mirrors provide a larger field
of vision.
The exterior mirrors are heated automatically if
the rear window defroster is switched on and the
outside temperature is low.
110Mirrors
Seats, steering wheel and mirrors