Every person who has access to the informa-
tion stated can use the functions of the online
access to the vehicle.
iInformation when selling a vehicle or
buying a used vehicle:
RIf you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the online access to the vehicle.
RIf you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the online access to the vehicle.
Calling up functions
The online access to the vehicle allows you
access to your vehicle's information and func-
tions using remote query and remote configu-
ration.
The following functions can be accessed:
Rrequest the current condition of charge of the
high-voltage battery
Rprogram the departure time (Ypage 274)
Rset or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat- ing instructions can be found within the online
access to the vehicle.
Connecting the vehicle to the Internet
iThis function is not available in all countries
and requires activated access to the mbrace
emergency call system.
You can use the online access to the vehicle if
the vehicle has a connection to the Internet via a mobile phone network. The necessary data is
transmitted by radio. The vehicle automatically
recognizes whether a connection to the Internet
is possible or not. No presets are necessary.
iRestrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas with poor mobile network coverage.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
178Parking
Driving an d parking
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the SmartKey
XApply the electric parking brake.
XShift the transmission to position P.
XTurn the SmartKey to position0in the ignition
lock and remove it.
The immobilizer is activated.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
If you then open the driver's door or the front-
passenger door or remove the SmartKey from
the ignition, the automatic transmission shifts
to Pautomatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Using KEYLESS-GO
XApply the electric parking brake.
XShift the transmission to position P.
XPress the Start/Stop button (Ypage 146)
The engine stops and all the indicator lamps in
the instrument cluster go out. If you switch the engine off with the transmis-
sion in position
Ror D, the automatic transmis-
sion shifts to Nautomatically.
If you then open the driver's or front-passenger door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
iThe engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
Parking179
Driving and parking
Z
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
iThe electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.
Applying or releasing manually
XTo engage: push handle :.
When the electric parking brake is engaged,
the F (USA only) or !(Canada only)
red indicator lamp lights up in the instrument
cluster.
iThe electric parking brake can also be
applied when the SmartKey is removed.
XTo release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster goes out.
iThe electric parking brake can only be
released:
Rif the SmartKey is in position 1in the igni-
tion lock (Ypage 145) or
Rif the ignition was switched on using the
Start/Stop button To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake (
Ypage 149).
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from being
automatically applied, pull handle :.
The electric parking brake is also engaged auto- matically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle sta-tionary
RActive Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and the
driver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red F(USA only) or !(Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically
The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
Rthe engine is running.
Rthe transmission is in position Dor R.
Rthe seat belt has been fastened.
Ryou depress the accelerator pedal.
If the transmission is in position R, the trunk lid
must be closed.
180Parking
Driving and parking
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission position
Por you have previously driven faster than
2 mph (3 km/h).
iEnsure that you do not depress the accel-
erator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move.
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake.
The vehicle is braked for as long as the handle
of the electric parking brake is pressed. The
longer the electric parking brake handle is
depressed, the greater the braking force.
During braking:
Ra warning tone sounds
Rthe ReleasePark.Brakemessage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
PLUG-IN HYBRID vehicles: observe the impor-
tant safety notes for the high-voltage battery
(
Ypage 376).
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Driving tips181
Driving and parking
Z
ity of your brakes at regular intervals. To do so,
depress the brake pedal firmly when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)on (
Ypage 67) or of BAS PLUS on (Ypage 67).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have
not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles)
The high-performance brake system is designed
for heavy loads. This may lead to noise when
braking. This will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the #brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. Especially for high perform- ance driving, it is important to maintain and have
the brake system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
iVehicles with the AIRMATIC package:
select the raised vehicle level before driving
through a body of water.
Off-road fording
!Under no circumstances should you accel-
erate before entering the water. The bow
wave could cause water to enter and damage
the engine and other assemblies.
!Do not open any of the vehicle's doors while
fording. Otherwise, water could get into the
vehicle interior and damage the vehicle's
electronics and interior equipment.
REstablish how deep the water is and the char-
acteristics of the body of water before ford-
ing.
RSelect the highest possible vehicle level.
Driving tips185
Driving and parking
Z
RShift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
RAvoid high engine speeds.
REnter and exit the water at a flat place and at
a steady walking pace.
RDrive slowly and at an even speed through the
water.
REnsure that a bow wave does not form as you
drive.
RDo not stop and do not switch off the engine.
Water offers a high degree of resistance, and
the ground is slippery and in some cases
unstable. Therefore, it is difficult and danger-
ous to pull away in the water.
RClean any mud from the tire tread after ford-
ing.
RApply the brakes to dry them after fording.
Always observe the fording depth values
(
Ypage 442).
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter. Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position
N.
When driving in snow with or without snow
chains, select driving program Slippery
(
Ypage 152).
iVehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the on-
board diagnosis system may otherwise pro-
vide inaccurate values. Some of these values
are required by law and must therefore always
be accurate.
The outside temperature indicator is no
t
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. You should pay
special attention to road conditions when tem-
peratures are around the freezing point.
For more information on driving with snow
chains, see (
Ypage 390).
For more information on driving with summer
tires, see (
Ypage 389).
Observe the notes in the "Winter operation" sec- tion (
Ypage 389).
Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
186Driving tips
Driving and parking
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicle
to tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If
you detect a reduced bra
king
effect or grinding noises, have the brake system checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not switch to transmission position Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose control
of the vehicle. If the gradient is too steep for your
vehicle, drive back down in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
Rthe Offroad drive program (vehicles without
Off-Road Engineering package)
(
Ypage 237)
ROffroad andOffroad Plus drive programs
(vehicles with Off-Road Engineering pack-
age) . (
Ypage 237)
RLOW RANGE off-road gear (vehicles with the
Offroad Engineering package) (Ypage 239)
RDifferential lock (vehicles with the Off-Road
Engineering package) (Ypage 238)
ROff-road ABS (Ypage 67)
ROff-road 4ETS (Ypage 72)
ROff-road ESP®(Ypage 73)
RAIRMATIC package (vehicle level)
(Ypage 205)
RDSR (Downhill Speed Regulation)
(Ypage 236)
Driving tips187
Driving and parking
Z
Observe the following notes:
RStop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program (
Ypage 237) or shift to the
LOW RANGE off-road gear (Ypage 239).
RSelect a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 333).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 236).
RAlways keep the engine running and in gear
when driving on a slope.
RAdapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
RDo not jump with the vehicle as this will inter- rupt the vehicle's propulsion.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RLook out for obstacles, such as rocks, holes,
tree stumps and furrows.
RAlways keep the doors, the tailgate, the side
windows and the sliding sunroof closed whilethe vehicle is in motion.
RDo not shift the automatic transmission to
transmission position N.
RObserve the notes on off-road fording
(Ypage 185).
iDo not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
!If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XDEF tank (BlueTEC vehicles): check the
level and add if necessary (Ypage 167).
XTire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
XIf the Offroad orOffroad Plus drive program
is selected: select the Individual,Sport,
Comfort orSlippery drive program
(
Ypage 152).
XDeactivate the LOW RANGE off-road gear
(Ypage 239).
XDeactivate DSR (Ypage 236).
XLower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels and tires with a water jet
and remove any foreign objects.
188Driving tips
Driving and parking