Setting the departure time
You can set the departure time using the on-
board computer or via the online access to the
vehicle. The activation of the "Pre-entry climate
control at departure time" function can be linked
to this departure time. Your vehicle will then be
cooled or heated until the desired temperature
is reached in time for the set departure time.
"Pre-entry climate control at departure time" will
be activated a maximum of 55 minutes before
departure. If the departure is delayed, the vehi-
cle will be heated or cooled for another five
minutes.
XTo set the departure time:set the departure
time using the on-board computer
(
Ypage 274). Set the departure time via the
online access to the vehicle (Ypage 178).
XTo activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" using the on-board com-
puter. Activate or deactivate "Pre-entry cli-
mate control at departure time" via the online
access to the vehicle (
Ypage 178).
The "Pre-entry climate control at departure
time" function switches off automatically when
the vehicle is started. The following functions
remain active:
RSeat heating
RSeat ventilation
RIonization
To deactivate "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be deacti-
vated using the button (
Ypage 141).
Activating/deactivating "Immediate
pre-entry climate control" via the but-
ton
You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at
the desired temperature. This means, for exam-
ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for
up to 50 minutes and the interior temperature is
kept constant.
XTo activate or deactivate "Immediate pre-
entry climate control": press button:.
The blue or red indicator lamp in the button
lights up or goes out.
The colors of the indicator lamps on button :
have the following meanings:
Rblue: cooling activated
Rred: heating activated
Ryellow: departure time is preselected
Setting the air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
Rkeep the air inlet grille on the hood and in the
engine compartment on the front-passenger
side free of blockages, such as ice, snow or
leaves.
Rnever cover the air vents or air intake grilles in
the vehicle interior.
iFor virtually draft-free ventilation, adjust the
sliders of the air vents to the center position.
Setting the air vents141
Climate control
Z
Setting the center air vents
:Center air vent, left
;Center air vent, right
=Center vent thumbwheel, right
?Center vent thumbwheel, left
XTo open or close:turn thumbwheels=
and ?to the left or right.
Setting the side air vents
:Side window defroster vent
;Side air vent
=Thumbwheel for side air vent
XTo open or close: turn thumbwheel=up or
down.
Setting the glove box air vent
!
Close the air vent when heating the vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air dehu-
midification" function. Otherwise, tempera-
ture-sensitive items stored in the glove box
could be damaged.
:Air vent control
;Air vent
When the climate control system is activated,
the glove box can be ventilated, for instance to
cool its contents. The level of airflow depends on the airflow and air distribution settings.
XTo open or close: turn thumbwheel:to the
right or left.
Setting the rear-compartment air
vents
Setting the center vents in the rear com-
partment
Example: center vents with rear control panel
:
Rear-compartment air vent thumbwheel
;Rear-compartment air vent, right
=Rear control panel
?Rear-compartment air vent, left
XTo open or close: turn thumbwheel:up or
down.
142Setting the air vents
Climate control
Setting the B-pillar air vent
:B-pillar air vent
;Thumbwheel for B-pillar air vent
XTo open or close:turn thumbwheel;to the
left or right.
Setting the air vents143
Climate control
Z
iVehicles with a diesel engine:you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine
The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 146).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 147).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the key into the ignition lock, you can
carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe key is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 275).
148Driving
Driving and parking
energy and stored in the high-voltage battery.
Information on overrun mode (Ypage 253).
The high-voltage battery can be charged as fol-
lows:
Rthrough energy recuperation while the vehicle
is in motion
Rthrough the combustion engine while driving
in CHARGE operating mode (Ypage 246)
Rwith the relevant charging cable at an electri-
cal outlet while the vehicle is stationary
Rat a wallbox while the vehicle is stationary
Rat a charging station while the vehicle is sta-
tionary
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. You
can find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" (
Ypage 247).
High and low outside temperatures
Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range
The maximum electrical range is generally
reduced by:
Rhigh and low outside temperatures
Roperating the climate control system
Rswitching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to:
Ra reduction in battery performance
Rlonger charge times
Notes on battery care
Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods:
Rcheck the condition of charge of the high-
voltage battery more often
Rconnect the vehicle to a power supply
This prevents self-discharge and damage to the high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls
Do not leave the charging cable controls
(Ypage 172) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
RNever lift or carry the controls by the charging
cable connector or the mains plug.
RTo transport the charging cable, the charging cable can be:
-wrapped around the controls or
-secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(Ypage 169).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that:
Rthe power supply and the charging cable are
not damaged
Rthe instructions for handling the charging
cable and controls on the charging cable are
observed
Charging the high-voltage battery171
Driving and parking
Z
Every person who has access to the informa-
tion stated can use the functions of the online
access to the vehicle.
iInformation when selling a vehicle or
buying a used vehicle:
RIf you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the online access to the vehicle.
RIf you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the online access to the vehicle.
Calling up functions
The online access to the vehicle allows you
access to your vehicle's information and func-
tions using remote query and remote configu-
ration.
The following functions can be accessed:
Rrequest the current condition of charge of the
high-voltage battery
Rprogram the departure time (Ypage 274)
Rset or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat- ing instructions can be found within the online
access to the vehicle.
Connecting the vehicle to the Internet
iThis function is not available in all countries
and requires activated access to the mbrace
emergency call system.
You can use the online access to the vehicle if
the vehicle has a connection to the Internet via a mobile phone network. The necessary data is
transmitted by radio. The vehicle automatically
recognizes whether a connection to the Internet
is possible or not. No presets are necessary.
iRestrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas with poor mobile network coverage.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
178Parking
Driving an d parking
Activating when driving with the electric motor:
XPull the left or right steering wheel paddle
shifter (Ypage 159).
The combustion engine is switched on. Man-
ual gearshifting is activated temporarily. The
selected gear and Mappear in the multifunc-
tion display.
Activating when driving with the combustion
engine:
XPull the left or right steering wheel paddle
shifter (Ypage 159).
Manual gearshifting is activated temporarily.
The selected gear and Mappear in the multi-
function display.
The ECO start/stop function is not available
when manually changing gear.
For further information on the manual drive pro-
gram (
Ypage 159).
Driving tips
General driving tips
Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position Dand
braking, the electric motor will operate as a gen-
erator.
Further information on the ECO start/stop func-
tion (
Ypage 253).
Additional driving tips (
Ypage 181).
Stationary vehicle
If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort.
Acceleration
Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed:
Rentirely by electric propulsion
Rin combination with the internal combustion
engine When accelerating rapidly under increased or
full load, increased boost mode is utilized. The
electric motor supports the combustion engine
by providing additional drive torque.
Overrun mode or braking
There are three possible operating modes when
the hybrid vehicle is decelerating:
Renergy recovery takes place even when the
vehicle is decelerating purely in overrun mode
(
Ypage 242). The electric motor operates as
a generator and stores the recovered energy
in the high-voltage battery.
Rwhen the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor. This increases the energy recovery
taking place (
Ypage 242). The electric motor
operates as a generator and stores the recov- ered energy in the high-voltage battery.
Rwhen the brakes are applied with greater
force, the service brakes are also used to slow
the vehicle down. The two systems work
together.
Urban driving
In city traffic, energy is recuperated during fre-
quent deceleration phases.
The vehicle can be driven by the electric motor
alone up to a speed of approximately 80 mph
(130 km/h).
The vehicle is driven by the electric motor alone
only when all conditions for the automatic
engine switch-off are fulfilled.
Further information on the automatic engine
switch-off (
Ypage 253).
Driving on inter-urban roads
The following phases are possible when driving
on inter-urban roads:
Rrapid acceleration (boost mode)
Renergy recuperation
Relectric operation mode
The vehicle can be driven by the electric motor
alone up to a speed of approximately 74 mph
(120 km/h).
A great deal of recovered energy may be avail-
able, depending on the route profile. This
reduces consumption and emissions.
252PLUG-IN HYBRID operation
Driving an d parking
Highway driving
When driving on a highway, switching off the
combustion engine has a particularly positive
effect on fuel consumption and emissions.
If the driver removes his/her foot from the
accelerator pedal in theComfortdrive program
and a speed of 80 mph (130 km/h) is not excee-
ded, the combustion engine is automatically
switched off.
Further information on the automatic engine
switch-off (
Ypage 253).
ECO start/stop function
General notes
The ECO start/stop function switches the com-
bustion engine off automatically when the vehi-
cle stops moving and at speeds below 80 mph
(130 km/h) (
Ypage 253).
All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is neither available
in the Sport drive program nor during manual
shifting.
Automatic engine switch-off
The engine is switched off automatically, includ-
ing when:
Rthe driver removes his/her foot from the
accelerator in the Comfortdrive program and
a speed of 80 mph (130 km/h) is not excee-
ded (
Ypage 253)
Rthe engine has reached its operating temper-
ature
Rthe driver’s seat belt is fastened and the
driver’s door is closed
Rthe driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance
Rthe hood is closed and engaged properly
Rthe high-voltage battery is charged suffi-
ciently
Rno malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if:
Rthe self-diagnosis function of the engine man-
agement is active
Rthere is a malfunction in the hybrid drive sys-
tem
Rthe climate control of the vehicle requires it
Rthe high-voltage battery is being charged
(Ypage 248)
Automatic engine start
The automatically switched-off internal combus-
tion engine starts automatically in certain situa-
tions, if:
Rthe power demand from the driver via the
accelerator pedal is greater than the electric
motor alone can provide
Rthe driver switches to the Sportdrive pro-
gram or to manual gearshifting
Rthe condition of charge of the high-voltage
battery has reached the lower limit
Rthe driver has selected the CHARGE operating
mode
Overrun mode
In overrun mode, the combustion engine is
switched off and is disconnected from the drive
train. The electric motor:
Rgenerates low thrust, which corresponds to
the overrun mode of an active combustion
engine
Rfunctions as a generator and produces the
necessary energy for the auxiliary consumers and charges the high-voltage battery
Overrun mode is available in the Comfortdrive
program at speeds below 80 mph (130 km/h).
Route-based operating strategy
For the route-based operating strategy, the sys-
tem factors in information about the expected
route when route guidance is active.
The information on the route is provided by the
multimedia system and includes the following:
Rroad categories
Rspeed limitations
The use of electric energy is automatically opti-
mally distributed from the beginning to the end
of the journey, using information about the
route. The distribution is pre-emptive and takes
into consideration:
Rthe sections of the journey ahead
Rthe energy consumption on the whole route
PLUG-IN HYBRID operation253
Driving and parking
Z