Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
An electric motor is used by PRE-SAFE
®to trig-
ger the tightening of the seat belt in hazardous
situations. This procedure is reversible.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under: "Restraint system warning lamp"
(
Ypage 45)
Rthe belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags and driver's knee bag
RWindow curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG ON indicator lamp is lit.
Observe the information on the PASSENGER AIR
BAG indicator lamps (
Ypage 45).
Your vehicle has two-stage front air bags. During the first d
eployment stage, the front air bag is
filled with propellant gas to reduce the risk of
injuries. The front air bag is fully deployed with
the maximum amount of propellant gas if a sec-
ond deployment threshold is reached within a
few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bag are determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
Occupant safety57
Safety
Z
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the control unit of the restraint system dete
cts
a side impact or a vehicle rollover, the relevant
components of the restraint system are activa-
ted separately depending on the anticipated
type of accident.
RSide impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of
the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front-
passenger side (front) deploys under the fol-
lowing conditions:
-the OCS system detects that the front-
passenger seat is occupied or
-the belt tongue is engaged in the belt
buckle of the front-passenger seat
RWindow curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied
REmergency Tensioning Devices, if the system determines that deployment can offer addi-
tional protection in this situation
RWindow curtain air bags on the driver's and
front-passenger side in certain situations when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
iNot all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
RFrontal collision
RSide impact
RRollover
PRE-SAFE®(anticipatory occupant
protection system)
Introduction
In certain hazardous situations, PRE-SAFE®
takes pre-emptive measures to protect the vehi-
cle occupants.
Important safety notes
!Make sure that there are no objects in the
footwell or behind the seats. There is a danger
that the seats and/or objects could be dam-
aged when PRE-SAFE
®is activated.
Although your vehicle is equipped with PRE-
SAFE
®, the possibility of injury in the event of an
accident cannot be ruled out. Always adapt your
driving style to suit the prevailing road and
weather conditions and maintain a safe distance
from the vehicle in front. Drive carefully.
Function
PRE-SAFE®intervenes:
Rin emergency braking situations, e.g. when
BAS is activated
Rin critical driving situations, e.g. when physi-
cal limits are exceeded and the vehicle under-
steers or oversteers severely
Ron vehicles with the Driving Assistance pack-
age: if BAS PLUS intervenes powerfully or the
radar sensor system detects an imminent
danger of collision in certain situations
58Occupant safety
Safety
PRE-SAFE®takes the following measures
depending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and the
sliding sunroof are closed.
Rvehicles with the memory function: the front-
passenger seat is adjusted if it is in an unfav-
orable position.
Rvehicles with a multicontour seat: the air pres-
sure in the side bolsters of the seat backrest
is increased.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE
®slackens the belt
pre-tensioning. On vehicles with multicontour
seats, the air pressure in the side bolsters is
reduced again. All settings made by PRE-SAFE
®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE
®convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" (
Ypage 48).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE
®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE
®PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE
®PLUS.
PRE-SAFE®PLUS does not intervene if the vehi-
cle is backing up.
When driving, or when parking or exiting a park-
ing space with assistance from Active Parking Assist, PRE-SAFE
®PLUS will not apply the
brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE
®PLUS takes the following measures
depending on the hazardous situation detected:
Rif the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned.
Rif the radar sensor system detects that a rear-
end collision is imminent:
-the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-
celed:
Rif the accelerator pedal is depressed when a
gear is engaged
Rif the risk of a collision passes or is no longer
detected
Rif DISTRONIC PLUS indicates an intention to
pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
Rthe hazard warning lamps are activated
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-
cally adjustable steering wheel is raised
Rthe engine is switched off and the fuel supply
is cut off
Occupant safety59
Safety
Z
Rearward-facing child restraint system
If it is absolutely necessary to install a rearward-
facing child restraint system on the front-
passenger seat, always make sure that the
front-passenger front air bag is deactivated.
Only if the PASSENGER AIR BAG OFF indicator
lamp is permanently lit (
Ypage 45) is the front-
passenger front air bag deactivated.
Always observe the child restraint system man-
ufacturer's installation and operating instruc-
tions.
Forward-facing child restraint system
If it is absolutely necessary to install a forward-
facing child restraint system on the front-
passenger seat, always move the front-
passenger seat as far back as possible. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not touch
the roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Always make sure that the shoulder belt strap is
correctly routed from the vehicle belt outlet to
the shoulder belt guide on the child restraint
system. The shoulder belt strap must be routed
forwards and downwards from the vehicle belt
outlet. If necessary, adjust the vehicle belt out-
let and the front-passenger seat accordingly.
Always observe the child restraint system man-
ufacturer's installation and operating instruc-
tions.
Child-proof locks
Important safety notes
GWARNING
If children are traveling in the vehicle, they
could:
Ropen doors, thus endangering other people
or road users
Rexit the vehicle and be caught by oncoming
traffic
Roperate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for:
Rthe rear doors (Ypage 65)
Rthe rear side windows (Ypage 65)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
64Children in the vehicle
Safety
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the child-
proof locks on the rear doors. A door secured
with a child-proof lock cannot be opened from
inside the vehicle. When the vehicle is unlocked,the door can be opened from the outside.
XTo activate: press the child-proof lock lever
up in the direction of arrow :.
XMake sure that the child-proof locks are work-
ing properly.
XTo deactivate: press the child-proof lock
lever down in the direction of arrow ;.
Override feature for the rear side win-
dows
XTo activate/deactivate:press button:.
If indicator lamp ;is lit, operation of the rear
side windows is disabled. Operation is only
possible using the switches in the driver's
door. If indicator lamp ;is off, operation is
possible using the switches in the rear com-
partment.
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Pets in the vehicle65
Safety
Z
XOpen the tailgate.
XInsert mechanical key;into the SmartKey
(Ypage 81).
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature
is only an aid and does not relieve you of the
responsibility of paying attention when closing a
side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
Side windows91
Opening and closing
Z
XTo open fully:press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the point of
resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
the switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated (
Ypage 65).
Convenience opening
General notes
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the sliding sunroof or the panorama roofwith power tilt/sliding panel and the roller
sunblinds
Rswitch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening
XVehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
XPress and hold the %button until the side
windows and the sliding sunroof or panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the %button again until the
panorama roof with power tilt/sliding panel is
in the desired position.
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously:
Rclose the side windows
Rclose the sliding sunroof or the panorama roof
with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Proceed as follows if someone is trapped:
RRelease the &button to interrupt the clos-
ing procedure.
RPress and hold the %button to open.
92Side windows
Opening and closing
Vehicles with KEYLESS-GO:
RRelease the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure.
RTo open, pull the same door handle immedi-
ately and hold it firmly. The door windows and
the sliding sunroof will open for as long as the
door handle is held but the door is not
opened.
Notes on the automatic reversing feature for:
Rthe side window (Ypage 91)
Rthe sliding sunroof (Ypage 96)
Rthe panorama roof with power tilt/sliding
panel (Ypage 96)
Using the SmartKey
The SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the SmartKey
must be near the driver's door handle.
XVehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
XPress and hold the &button until the side
windows and the sliding sunroof or the pano-
rama roof with power tilt/sliding panel are
fully closed.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XPress and hold the &button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel close.
XTo interrupt convenience closing: release
the & button.
Using KEYLESS-GO
XTouch recessed sensor surface :on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
iMake sure you only touch recessed sensor
surface :.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
XVehicles with a panorama roof with
power tilt/sliding panel: touch recessed
sensor surface :on the door handle again
until the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 91).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 91).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
Side windows93
Opening and closing
Z