
Display messagesPossible causes/consequences andMSolutions
CThere is onlyaver ysmall amount of fuel in th efuel tank.
XRefue lat th eneares tgas station without fail .
8
Gas Cap Loose
The fuel filler cap is notclosed correctl yor th efuel system is leaking .
XCheckthat th efuel filler cap is correctl yclosed .
If th efuel filler cap is not correctl yclosed :
XCloseth efuel filler cap .
If th efuel filler cap is correctl yclosed :
XVisitaqualified specialist workshop .
8
Ultra Low-sulfurDiesel FuelOnl y
Vehicles wit h adiesel engine: th efuel level has fallen belo wthe
reserv erange.
XRefue lat th eneares tgas station .
XOnly use commercially available vehicular ULTRA-LOW SULFUR
HIGHWAY DIESEL FUEL (ULSD ,15 ppm sulfur MAXIMUM) .
¸
ReplaceAir Filter
Vehicles wit h adiesel engine: th eengin eair filter is dirty and mus tbe
replaced.
XVisit aqualified specialist workshop .
!
Check FuelFilter
Vehicles wit h adiesel engine: there is water in th efuel filter. The water
mus tbe draine doff .
XVisit aqualified specialist workshop .
Ø
Check Additive SeeOperator'sManual
The DE Ftan kis almost empty.
XHav eth eDE Ftan kfilled as soo nas possibl eat aqualified specialist
workshop (Ypage 167).
Ø
RemainingStarts:16
The DEFlevel has fallen to aminimum .You can start th eengin e a
further 16 times .
XHaveth eDE Ftan kfilled immediately at aqualified specialist work-
sho p (Ypage 167).
iYou can start th eengin e afurther 16 times .If DE Fis no tadded ,it
will then no tbe possibl eto restar tth eengine. Refill th eDE Ftan k
wit happroximately 1gal (3. 8l) DE F (
Ypage 167).
298Display messages
On-board computer and displays

Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 178).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: the electrical consumers are supplied by the 12 V battery. If the vehicle is left in a ready-to-drive state for an exten-
ded period, it will switch off once the 12 V battery is almost empty. It
will then only be possible to start the vehicle using a second battery
(jump-starting).
Change the currentdrive programbeforechangingtheoperatingmodeorExit manualdrive program Mbeforechangingtheoperating mode
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode when in automatic
drive program Sport, Individual (with activated Sport characteristics)
or manual drive program M.
XSelect the Comfort, Slippery or Individual (with activated Comfort or
Eco characteristics) drive program (Ypage 152).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 246).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 246).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
Display messages299
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
PLUG-INHYBRID vehicles:
The fuel tan khas been run dry and th ecombustion engin ehas been
switched off .
A warning tone also sounds.
The vehicl ewill be powered by electrical energ yonly. Performance is
restricted and th evehicl emay accelerate mor eslowly than normal.
XRefue lat th eneares tgas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicl e (
Ypage 250).
Withou tstartingengine again, con ‐sultworkshop
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSecur eth evehicl eagainst rollin gaway (Ypage 178).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is faulty.
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
Malfunction VisitWorkshop
The hybrid drive system is faulty.
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is faulty.
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may be malfunctioning .
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
PLUG-INHYBRID vehicles:
The charging cable connecto ris connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 174).
300Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
6
Please WaitDepressurizing Tan k
PLUG-INHYBRID vehicles:
The fuel filler flap unlocking butto nhas been pulled .The fuel tan kmus t
be depressurized before refueling.
XWait until th efuel tan kis depressurized and th efuel filler flap is
unlocked.
The opening process for th efuel filler cap may tak eup to 15
minutes.
6
Tan kis Depressur ‐izedReadyforRefu‐eling
PLUG-I NHYBRID vehicles:
The fuel tan kis no wdepressurized. The vehicl emay no wbe refueled .
XObserveth einformation on refuelin gon th efuel filler flap .
XOpenth efuel filler cap and remove it (Ypage 164).
6
TankVentilationMalfunctionServic eRequired
PLUG-INHYBRID vehicles:
There is amalfunction in th efuel system.
XVisit aqualified specialist workshop .
ã
Acoustic VehicleIndicationinopera‐tiv e
PLUG-I NHYBRID vehicles:
The soun dgenerator is no tworking .The vehicl ecan still be driven ;
however ,no vehicl esounds can be generated. As aresult ,your vehicl e
may no tbe hear dby other roa duser suntil it is ver yclose to them, or
it may no tbe hear dat all.
XDrive wit hparticular care, allowing for th epossibilit ythat other roa d
user smay behave unpredictably.
XVisit aqualified specialist workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
À
Attention Assist:Take a Break!
Based on certain criteria, ATTENTION ASSIST has detecte dfatigue or
a lack of concentration on th epart of th edriver . Awarning tone also
sounds.
XIf necessary, tak e abreak.
During lon gjourneys, tak eregular breaks in goo dtime so you get
enough rest.
À
Attention AssistInoperative
ATTENTION ASSIST is inoperative.
XVisit aqualified specialist workshop .
Display messages301
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Á
Drive MoreSlowly
You canno tchang eth evehicl elevel.
Possibl ecauses are:
Ryou are drivin gto ofas tfor th eselected vehicl elevel.
Ryou are drivin gto ofas twit h a trailer or th etrailer-coupling socke tis
bein gused ,e.g. for abicycle rack.
XDrive mor eslowly and then select th edesire dvehicl elevel again .
RVehicles wit hth eOff-Road Engineering packag e (Ypage 201)
RVehicles withth eAIRMATIC packag e (Ypage 207)
XObserveth enote son towin g atrailer (Ypage 257).
Á
Compresso rIs Cool‐ing
You hav eselected ahigher vehicl elevel. The compressor first needs
to cool down because of frequen tlevel changes.
XDrive in amanne rappropriat efor th ecurren tvehicl elevel.
XMak esur ethat there is sufficien tground clearance .
XAllow thecompressor to cool down .
Whe nth ecompressor has cooled down ,th edisplay message dis-
appears. The vehicl ethen continues rising to th eselected level.
Á
Malfunction
AIRMATIC is malfunctioning .
XDrive as appropriatefor th ecurren tvehicl elevel, but do no texceed
50 mph (80 km/h).
XMak esur ethat there is sufficien tground clearance .
XVisitaqualified specialist workshop .
Á
Max.Speed 12 mph
You are exceedin gth espeed permissibl efor th eselected off-road
level.
In addition ,th evehicl elevel display appear sabov eth edisplay mes -
sage and awarning tone sounds.
GWARNIN G
The vehicl ecould ti pand rollover.
There is aris kof an accident.
XAdjus tyour drivin gstyle to th ealtere dhandlin gcharacteristics .
XOnly makeslight steering movement sand avoid fas tsteering move-
ments .
XDo notexceed 12 mph (20 km/h) until th evehicl ehas reached off -
roa dlevel 2.
Á
Raisin gMax.Speed12 mph
The vehicl eis bein gadjusted to off-road level 3.
In addition ,th evehicl elevel display appear sabov eth edisplay mes -
sage .
The display message refers to th emaximum speed permissibl e
(dependin gon th emodel type) for off-road level 3.
XDo no tdrive at speeds abov e12 mph (20 km/h).
302Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
g
LoweringMax.Speed12 mph
The vehicl eis bein glowered from off-road level 3to off-road level 2.
In addition ,th evehicl elevel display appear sabov eth edisplay mes -
sage .
The display message refers to th emaximum speed permissibl e
(dependin gon th emodel type) for off-road level 3.
XDo no texceed 12 mph (20 km/h)until the vehicle has reached off-
road level 2.
ACTIVECURVESYSTEMMalfunctionThe ACTIVE CURVE SYSTEM is faulty. The vehicle's handlin g charac-
teristics may beaffected.
XDo not drive at speeds above 50 mph (80 km/h).
XVisit a qualified specialist workshop.
ACTIVECURVESYSTEMMalfunction SeeOperator's Manual
The ACTIVE CURVE SYSTEM is faulty. The vehicle's handlin g charac-
teristics are severe lyimpaired. A warning tone also sounds.
GWAR NING
There isa risk of an accident.
XDrive on carefully.
XAdjust your driving style to the altered handling characteristics.
XAvoid sudden acceleration around tight corners and fast steering
movements.
XDo not drive at speeds above 50 mph (80 km/h).
XVisit aqualified specialist workshop immediately.
ý
Different. LockSys. Malfunction
Thedifferential lock isfaulty.
XDo not drive at speeds above 50 mph (80 km/h).
XVisit a qualified specialist workshop.
ý
Different. LockingSys. Cooling DownPlease Wait
Thedifferential lock istoo hot and has been disengaged.
XDrive on carefully.
XAllow the differential lock to cool down.
The differential lock re-engages as soon as it has cooled down.
LOW RANGE StopApply Parking BrakeA gearshift process has been canceled. LOW RANGE isin the neutral
position. There isno connection between the engine and the drive
wheels.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XAp ply the electr icparking brake. Do not continue driving under any
circumstances.
XRepeat the gearshift process.
LOW RANGE Malfunc‐tionToPark,ApplyBrake
LOW RANGE ismalfunctioning.
XDo not drive at speeds above 50 mph (80 km/h).
XWhen parking, secure the vehicle against rolling away (Ypage 178).
XVisit a qualified specialist workshop.
Display messages303
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
LOW RANGE Max.Speed 25 mphYou haveexceeded th emaximum speed for th egearshift process.
XDrive mor eslowly.
The gear chang eis made .
LOW RANGE Max .Speed 40 mphYou haveexceeded th emaximum speed for th egearshift process.
XDrive mor eslowly.
The gear chang eis made .
LOW RANGE Shift toPosition NBriefl yYou hav ereduce dth evehicl espeed, but th eautomatic transmission
is no tin position N.
XBriefly shift th eautomatic transmission to position N.
LOW RANGE ShiftingCanceled PleaseReactivat e
The gearshift process has been canceled.
XRepeat thegearshift process.
Ã
Inoperative
DS R(Downhill Speed Regulation )is deactivated due to amalfunction .
XHaveDS Rchecke dat aqualified specialist workshop .
TrafficSignAssistCurrently Unavaila‐ble See Operator' sManual
Traffic SignAssis tis temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is fully operational, th edisplay
message disappears.
Traffic Sig nAssis tis operational again .
TrafficSignAssistInoperativeTraffic Sig nAssis tis faulty.
XVisit aqualified specialist workshop .
ë
Off
The HOLD function is deactivated. The vehicl eis skidding.
A warning tone also sounds.
XReactivat eth eHOLD function later (Ypage 204).
304Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
LaneKeepin gAssistCurrently Unavaila‐ble See Operator' sManualorActive Lan eKeepingAssist Cur ‐rently UnavailableSee Operator' sMan ‐ual
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis deactivated and
temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rthere havebeen no lan emarking sfor an extended period.
Rth elan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Lan eKeepin gAssis tor Active Lan eKeepin gAssis tis operational
again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 178).
XClean th ewindshield.
Lan eKeepin gAssistInoperativeorActiveLan eKeepin gAssistInoperative
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis defective.
XVisit aqualified specialist workshop .
Blind SpotAssistCurrently Unavaila‐ble See Operator' sManualorActiveBlind Spo tAssistCurrently Unavaila‐ble See Operator' sManual
Blind Spot Assistor Active Blind Spot Assis tis temporarily inoperative.
Possibl ecauses are:
Rth eradar sensor system is outside th eoperating temperature
range.
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
The yellow 9indicator lamp salso ligh tup in th eexterio rmirrors.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Blind Spot Assis tor Active Blind Spot Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 178).
XRestart th eengine.
Display messages30 5
On-board computer and displays
Z