Selecting the operating mode
Button:allows you to choose between differ-
ent operating modes.
XPress button :to change the operating
mode.
The operating mode selected appears in the
instrument cluster (
Ypage 245).
If it is not possible to change operating
modes, the display message Change the
current drive program before chang‐ing the operating mode.orExit man‐ualdriveprogramMbeforechangingthe operating mode.appears in the multi-
function display. Further information on "Dis-
play messages" (
Ypage 299).
:Operating mode selected
;Operating mode unavailable
=Operating mode available
HYBRIDRElectric mode or driving
with the internal combus-
tion engine is possible
RAutomatic selection of
drive mode with electric
mode as often as possi-
ble
RThe high-voltage battery
is discharged to approx-
imately 15%.
RTo subsequently main-
tain the condition of
charge of the high-volt-
age battery, the electric
output is reduced. All
vehicle functions such as
electric mode, energy
recuperation or boost
mode, for example, are
still available.
E-MODERPurely electric operation
until the performance
limit of the electric motor is reached
E-SAVERElectric mode or driving
with the internal combus-
tion engine is possible
RAutomatic selection of
drive mode with electric
mode as often as possi-
ble
RThe current condition of
charge of the high-volt-
age battery is maintained
so the electrical energy
can be used at a later
time.
CHARGERElectric drive is not pos-
sible
RCharging the high-volt-
age battery while driving
using the combustion
engine
In the Sport drive program (Ypage 251) and
during manual gearshifting (Ypage 251), only
the HYBRID operating mode is available.
If you switch from the Sportdrive program to
the Comfort drive program, the HYBRIDoper-
ating mode remains selected.
246PLUG-IN HYBRID operation
Driving and parking
XSwitch on the ignition.
XDepress the brake pedal.
XObserve the notes on starting the engine
(Ypage 147).
XStart the vehicle (Ypage 147).
The vehicle is operational when READY indi-
cator :lights up.
Pulling away
XDepress the brake pedal and keep it
depressed.
XShift the transmission to position Dor R.
XIf the Apply Brake to Shift from 'P'display message appears in the multifunction
display, depress the brake pedal more firmly
and select the desired transmission position.
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
For further information on pulling away
(
Ypage 148).
Driving
DYNAMIC SELECT controller
Drive programs
Use the DYNAMIC SELECT controller to change
the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe energy management
Each time you start the engine with the ignition SmartKey or the Start/Stop button, the Com-
fort drive program is activated. For further infor-
mation about starting the engine, see
(
Ypage 147).
XTurn DYNAMIC SELECT controller :as many
times as necessary until the desired drive
program is selected.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings are displayed briefly in the multimedia system
display.
Available drive programs:
IndividualRIndividual settings
SportRSporty driving style with
increased boost mode
RElectric-only operation is
not possible
ComfortRComfortable, economical
driving style
RElectric-only operation is
possible
SlipperyROptimal driving charac-
teristics on slippery or
snow-covered roads
RElectric-only operation is
possible
Additional information for drive programs
(Ypage 158).
Using the steering wheel paddle shifters, you
can temporarily change gears yourself. For fur-
ther information on the manual drive program
(
Ypage 251).
Manual gear shifting
Using the steering wheel paddle shifters, you
can temporarily change gears yourself. The
transmission must be in position D. During man-
ual gearshifting, the combustion engine is
always switched on.
PLUG-IN HYBRID operation251
Driving and parking
Z
Highway driving
When driving on a highway, switching off the
combustion engine has a particularly positive
effect on fuel consumption and emissions.
If the driver removes his/her foot from the
accelerator pedal in theComfortdrive program
and a speed of 80 mph (130 km/h) is not excee-
ded, the combustion engine is automatically
switched off.
Further information on the automatic engine
switch-off (
Ypage 253).
ECO start/stop function
General notes
The ECO start/stop function switches the com-
bustion engine off automatically when the vehi-
cle stops moving and at speeds below 80 mph
(130 km/h) (
Ypage 253).
All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is neither available
in the Sport drive program nor during manual
shifting.
Automatic engine switch-off
The engine is switched off automatically, includ-
ing when:
Rthe driver removes his/her foot from the
accelerator in the Comfortdrive program and
a speed of 80 mph (130 km/h) is not excee-
ded (
Ypage 253)
Rthe engine has reached its operating temper-
ature
Rthe driver’s seat belt is fastened and the
driver’s door is closed
Rthe driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance
Rthe hood is closed and engaged properly
Rthe high-voltage battery is charged suffi-
ciently
Rno malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if:
Rthe self-diagnosis function of the engine man-
agement is active
Rthere is a malfunction in the hybrid drive sys-
tem
Rthe climate control of the vehicle requires it
Rthe high-voltage battery is being charged
(Ypage 248)
Automatic engine start
The automatically switched-off internal combus-
tion engine starts automatically in certain situa-
tions, if:
Rthe power demand from the driver via the
accelerator pedal is greater than the electric
motor alone can provide
Rthe driver switches to the Sportdrive pro-
gram or to manual gearshifting
Rthe condition of charge of the high-voltage
battery has reached the lower limit
Rthe driver has selected the CHARGE operating
mode
Overrun mode
In overrun mode, the combustion engine is
switched off and is disconnected from the drive
train. The electric motor:
Rgenerates low thrust, which corresponds to
the overrun mode of an active combustion
engine
Rfunctions as a generator and produces the
necessary energy for the auxiliary consumers and charges the high-voltage battery
Overrun mode is available in the Comfortdrive
program at speeds below 80 mph (130 km/h).
Route-based operating strategy
For the route-based operating strategy, the sys-
tem factors in information about the expected
route when route guidance is active.
The information on the route is provided by the
multimedia system and includes the following:
Rroad categories
Rspeed limitations
The use of electric energy is automatically opti-
mally distributed from the beginning to the end
of the journey, using information about the
route. The distribution is pre-emptive and takes
into consideration:
Rthe sections of the journey ahead
Rthe energy consumption on the whole route
PLUG-IN HYBRID operation253
Driving and parking
Z
You can view the current settings of the off-road
programs in theON&OFFROADmenu.
RVehicles with the Off-Road Engineering pack-
age (Ypage 237)
RVehicles without the Offroad Engineering
package (Ypage 237)
AMG menu (Mercedes-AMG vehicles)
WARMUP
:Digital speedometer
;Gear indicator
=Upshift indicator
?Engine oil temperature
ACoolant temperature
BTransmission fluid temperature
XPress the =or; button on the steering
wheel to select the AMGmenu.
Upshift indicator: upshift indicatorUp=
indicates that the engine has reached the
overrevving range when in the manual drive
program.
Engine/transmission oil temperature:
when the engine and transmission are at nor- mal operating temperature, oil tempera-
ture ?and Bare displayed in white in the
multifunction display.
If the multifunction display shows oil temper-
ature ?orB in blue, the engine or the
transmission are not yet at normal operating
temperature. Avoid driving at full engine out-
put during this time.
SETUP
:Engine mode (Comfort/ Sport/Sport +)
;Suspension setting Comfort/Sport/
Sport+
=Transmission position D/M
?ESP®mode (ON/OFF)
SETUP displays the following information/func- tions:
Rthe digital speedometer
Rthe gear indicator
Rthe engine mode
Rthe suspension mode
Rthe transmission position
Rthe ESP®(Electronic Stability Program) mode
XPress the =or; button on the steering
wheel to select the AMGmenu.
XPress the9button repeatedly until SETUP
is displayed.
RACETIMER
Displaying and starting RACETIMER
The RACETIMER is only intended for use on a
closed race circuit. Do not use the function on
public roads.
:Lap
;RACETIMER
Menus and submenus277
On-board computer and displays
Z
Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 178).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: the electrical consumers are supplied by the 12 V battery. If the vehicle is left in a ready-to-drive state for an exten-
ded period, it will switch off once the 12 V battery is almost empty. It
will then only be possible to start the vehicle using a second battery
(jump-starting).
Change the currentdrive programbeforechangingtheoperatingmodeorExit manualdrive program Mbeforechangingtheoperating mode
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode when in automatic
drive program Sport, Individual (with activated Sport characteristics)
or manual drive program M.
XSelect the Comfort, Slippery or Individual (with activated Comfort or
Eco characteristics) drive program (Ypage 152).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 246).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 246).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
Display messages299
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
PLUG-INHYBRID vehicles:
The fuel tan khas been run dry and th ecombustion engin ehas been
switched off .
A warning tone also sounds.
The vehicl ewill be powered by electrical energ yonly. Performance is
restricted and th evehicl emay accelerate mor eslowly than normal.
XRefue lat th eneares tgas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicl e (
Ypage 250).
Withou tstartingengine again, con ‐sultworkshop
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSecur eth evehicl eagainst rollin gaway (Ypage 178).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is faulty.
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
Malfunction VisitWorkshop
The hybrid drive system is faulty.
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is faulty.
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may be malfunctioning .
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
PLUG-INHYBRID vehicles:
The charging cable connecto ris connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 174).
300Display messages
On-board computer and displays
Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 29).
Stowage areas
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle occupants
and luggage/cargo.
Do not exceed the load limit or permitted gross
vehicle weight rating (GVWR) for your vehicle.
The gross load limit and the GVWR are specified
on the vehicle identification plate on the B-pillar
of the driver's door (
Ypage 397).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and rear
axles. The specifications for GVWR and GAWR
are on the vehicle identification plate on the B-
pillar of the driver's door (
Ypage 397).
Observe the notes on loading the vehicle
(
Ypage 397).
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
RThe cargo compartment is the preferred place to carry objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the cargo compart-
ment as possible.
RThe load must not protrude above the upper
edge of the seat backrests.
RAlways place the load against the rear or frontseat backrests. Make sure that the seat
backrests are securely locked into place.
RAlways place the load behind unoccupied
seats if possible.
RUse the cargo tie-down rings and the parcel
nets to transport loads and luggage.
RUse cargo tie-down rings and fastening mate-
rials appropriate for the weight and size of theload.
RHook in the cargo net when loading.
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage areas329
Stowage and features
Z
Otherwise, the automatic transmission may
shift to positionPwhen the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other- wise be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the vehicle is towed (
Ypage 275). You could other-
wise be locked out when pushing or towing the
vehicle.
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
Rthe multifunction display is not working or
Rthe á Towing Not Permitted SeeOperator'sManualmessage appears in the
multifunction display.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m)and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers :;.
XRemove the towing eye from the vehicle tool
kit (Ypage 369).
XTo open the cover at the front: press the
mark on cover :inwards in the direction of
the arrow.
XTo open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover ;out of the bumper.
XTake cover :or; off the opening.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XPosition cover :or; in the bumper and
press the cover on until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.
382Towing and tow-starting
Breakdown assitance