Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 255).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds). Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
162Refueling
Driving and parking
The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
:Acceleration(evaluation of all accel-
eration processes):
Rthe outer area fills up and the inner area lights up green: moderate
acceleration, especially at higher
speeds
Rthe outer area empties and the
inner area is gray: sporty acceler-
ation
;Coasting (evaluation of all decelera-
tion processes):
Rthe outer area fills up and the inner area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the inner area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on thedriving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. Start
does not
indicate a fixed consumption reduction. In addition to driving style, the actual consump-
tion is affected by other factors, such as:
Rload
Rtire pressure
Rcold start
Rchoice of route
Relectrical consumers switched on
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
Robserve the gearshift recommendations.
Rdrive the vehicle in the Comfortdrive pro-
gram.
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon- ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
(
Ypage 267).
For further information on the ECO display, see
(
Ypage 267).
Brakes
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting early
to a lower gear. This allows you to take
advantage of the engine braking effect and
Driving tips183
Driving and parking
Z
RShift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
RAvoid high engine speeds.
REnter and exit the water at a flat place and at
a steady walking pace.
RDrive slowly and at an even speed through the
water.
REnsure that a bow wave does not form as you
drive.
RDo not stop and do not switch off the engine.
Water offers a high degree of resistance, and
the ground is slippery and in some cases
unstable. Therefore, it is difficult and danger-
ous to pull away in the water.
RClean any mud from the tire tread after ford-
ing.
RApply the brakes to dry them after fording.
Always observe the fording depth values
(
Ypage 442).
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter. Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position
N.
When driving in snow with or without snow
chains, select driving program Slippery
(
Ypage 152).
iVehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the on-
board diagnosis system may otherwise pro-
vide inaccurate values. Some of these values
are required by law and must therefore always
be accurate.
The outside temperature indicator is no
t
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. You should pay
special attention to road conditions when tem-
peratures are around the freezing point.
For more information on driving with snow
chains, see (
Ypage 390).
For more information on driving with summer
tires, see (
Ypage 389).
Observe the notes in the "Winter operation" sec- tion (
Ypage 389).
Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
186Driving tips
Driving and parking
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicle
to tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If
you detect a reduced bra
king
effect or grinding noises, have the brake system checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not switch to transmission position Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose control
of the vehicle. If the gradient is too steep for your
vehicle, drive back down in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
Rthe Offroad drive program (vehicles without
Off-Road Engineering package)
(
Ypage 237)
ROffroad andOffroad Plus drive programs
(vehicles with Off-Road Engineering pack-
age) . (
Ypage 237)
RLOW RANGE off-road gear (vehicles with the
Offroad Engineering package) (Ypage 239)
RDifferential lock (vehicles with the Off-Road
Engineering package) (Ypage 238)
ROff-road ABS (Ypage 67)
ROff-road 4ETS (Ypage 72)
ROff-road ESP®(Ypage 73)
RAIRMATIC package (vehicle level)
(Ypage 205)
RDSR (Downhill Speed Regulation)
(Ypage 236)
Driving tips187
Driving and parking
Z
iThe special off-road ABS setting enables a
precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels
easily skid across the ground surface if com-
pletely braked and therefore lose their ability
to steer.
Driving systems
Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi- nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypage 66).
Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. You must select a
lower gear in good time on long and steep down-
hill gradients, especially if the vehicle is laden or
towing a trailer. By doing so, you will make use of the braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
iCruise control should not be activated when
driving off-road.
Important safety notes
If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traffic and weather conditions. Cruise control is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:Activates or increases speed
;Activates or reduces speed
=Deactivates cruise control
?Activates at the current speed/last stored
speed
When you activate cruise control, the stored
speed is shown in the multifunction display for
five seconds.
Activation conditions
To activate cruise control, all of the following
activation conditions must be fulfilled:
Rthe electric parking brake must be released.
Ryou are driving faster than 20 mph (30 km/h) .
RESP®must be active, but not intervening.
Rthe transmission must be in positionD.
RDSR must be deactivated.
Rthe Offroad Plus drive program must be deac-
tivated (vehicles with the Off-Road Engineer-
ing package).
Driving system s191
Driving an d parking
Z
GWARNING
DISTRONIC PLUS brakes your vehicle with up to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There isa risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
!If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
If you fail to adapt your driving style, DISTRONIC
PLUS can neither reduce the risk of accident nor
override the laws of physics. DISTRONIC PLUS
cannot take into account the road, traffic and
weather conditions. DISTRONIC PLUS is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in good time and for staying in your lane.
Do not use DISTRONIC PLUS:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front, e.g. motorcycles, or vehi-
cles driving on a different line.
In particular, the detection of obstacles can be
impaired if:
Rthere is dirt on the sensors or anything else
covering the sensors
Rthere is snow or heavy rain
Rthere is interference by other radar sources
Rthere are strong radar reflections, for exam-
ple, in parking garages
If DISTRONIC PLUS no longer detects a vehicle
in front, DISTRONIC PLUS may unexpe ctedly
a
ccelerate the vehicle to the stored speed. This speed may:
Rbe too high if you are driving in a filter lane or
an exit lane
Rbe so high when driving in the right-hand lanethat you overtake vehicles in the left-hand
lane
Rbe so high when driving in the left-hand lane
that you overtake vehicles in the right-hand
lane
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:Activates or increases speed
;Activates or reduces speed
=Deactivates DISTRONIC PLUS
?Activates at the current speed/last stored
speed
ASets a specified minimum distance
Activating DISTRONIC PLUS
Activation conditions
In order to activate DISTRONIC PLUS, the fol-
lowing conditions must be fulfilled:
Rthe engine must be started. It may take up to two minutes after pulling away before
DISTRONIC PLUS is operational.
Rthe electric parking brake must be released.
RESP®must be active, but not intervening.
Rthe transmission must be in position D.
Rthe driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
Rthe front-passenger door and rear doors must
be closed.
194Driving systems
Driving and parking
ings (left and right), and only on the vehicle in
front if lane markings are missing.
Steering Assist and Stop&Go Pilot do not pro-
vide any support if these conditions do not exist.
DISTRONIC PLUS must be active in order for the
function to be available.
Important safety notes
If you fail to adapt your driving style, DISTRONIC
PLUS with Steering Assist and Stop&Go Pilot
can neither reduce the risk of an accident nor
override the laws of physics. It cannot take
account of road, weather and traffic conditions.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot is only an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in your lane.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot does not detect road and traffic
conditions. If you are following a vehicle which is
driving towards the edge of the road, your vehi-
cle could come into contact with the curb or
other road boundaries. Be particularly aware of
other road users, e.g. cyclists, that are directly
next to your vehicle.
Obstacles such as traffic pylons on the lane or
projecting out into the lane are not detected.
An inappropriate steering intervention, e.g. afterintentionally driving over a lane marking, can be
corrected at any time if you steer slightly in the
opposite direction.
DISTRONIC PLUS with Steering Assist and
Stop&Go Pilot cannot continuously keep your
vehicle in lane. In some cases, the steering
intervention is not sufficient to bring the vehicle
back to the lane. In such cases, you must steerthe vehicle yourself to en
sure that it does not
leave the lane.
The support provided by the system can be
impaired if:
Rthere is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray
Rthere is glare, e.g. from oncoming traffic, the
sun or reflections (e.g. when the road surface is wet)
Rthe windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera
Rthere are no, several or unclear lane markings
for a lane, e.g. in areas with road construction
work
Rthe lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow
Rthe distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted
Rthe lane markings change quickly, e.g. lanes
branch off, cross one another or merge
Rthe road is narrow and winding
Rthere are strong shadows cast on the road
The system is switched to passive and no longer
assists you by performing steering interventions
if:
Ryou actively change lane
Ryou switch on the turn signal
Rtake your hands off the steering wheel or do
not steer for a prolonged period of time
iSteering Assist and Stop&Go Pilot are acti-
vated again automatically after a lane change
is completed.
Steering Assist and Stop&Go Pilot do not pro-
vide any support:
Ron very sharp corners
Rwhen a loss of tire pressure or a defective tire
has been detected and displayed
Pay attention also to the important safety notes
for DISTRONIC PLUS (
Ypage 193).
The steering interventions are carr ied out wit
h a
limited steering moment. The system requires
the driver to keep his hands on the steering
wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you with
a visual warning. A steering wheel symbol
appears in the multifunction display. If you have
still not started to steer and have not taken hold
of the steering wheel after five seconds at the
latest, a warning tone also sounds to remind you
to take control of the vehicle. Steering Assist
and Stop&Go Pilot are switched to passive.
DISTRONIC PLUS remains active.
Activating Steering Assist and Stop&Go
Pilot
XActivate the DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot function using the
on-board computer (
Ypage 272).
The DTR+: Steering Assistant Onmes-
sage appears in the multifunction display.
Steering Assist and Stop&Go Pilot are active.
200Driving systems
Driving and parking
Information in the multifunction display
If Steering Assist and Stop&Go Pilot are activa-
ted but not ready for a steering intervention,
steering wheel symbol :appears ingray. Ifthe
system pro vides you with support bymeans of
steering interventions, symbol :isshown in
green.
Deactivating Steering Assist and Stop&Go
Pilot
XDeactivate the DI STRONIC PLUS withSt eer-
ing Assist and Stop&Go Pilot function using
the on-board computer (
Ypage 272).
The DTR+: Steering Assistant Offmes-
sage appears inthe multifunction display.
St eering Assist and Stop&Go Pilot are deac-
tivate d.
When DI STRONIC PLUS isdeactivated or not
available, Steering Assist and Stop&Go Pilot are
deactivated automatically.
Level control (vehicles with the Off-
road Engineering package)
Important safety notes
Level control adapts the veh iclelevel automat i-
cally to the current operating and driving situa-
tion. This results inreduced fuel consumption
and impr oved handlin g.
Make changes to the veh iclelevel while the
veh icle is in motion. This enables the veh icleto
adjust to the new level as quickly as possible.
The veh iclelevel may change vis ibly ifyou park
the veh icleand the outside temperature
changes. Ifthe temperature drops, the veh icle
level islower; with an increase intemperature,
the veh icle leve l rises.
If you unlock the veh icleor open a door, the
veh icle begins to compensate for load discrep-
ancies whilestillparked. However, for signifi-
cant level changes, such as after the veh iclehas
been stationary for a long period, the engine
must beon. For safety reasons, the veh icle isonly
lowered when the doors are closed. Low-
ering isinterrupted ifa door isopened, and it
continues once the door has been closed.
Further information about "Driving off-road"
(
Ypage 186).
GWARNING
When the vehicle isbeing lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle isbeing lowered.
GWARNING
When you drive with the vehicle raised, the
driving characteristics could beimpaired by
the vehicle's raised center of gravity. The vehi-
cle could rollover more easily, for example on
a bend. Thereisa risk of an accident.
Always select as low a vehicle level as possi-
ble and adjust your driving style.
GWARNING
When you drive with the chassis lowered or
raised, the vehicle's braking and driving char-
acteristics can besignificantly impaired. You
could also exceed the permissible vehicle
height if the chassis is raised. There is a risk of an accident.
Adjust the vehicle level before pulling away.
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailin g road and weather conditions.
!When driving on extremely rough terrain,
select a high vehicle level in good time. Make
sure there isalways sufficient ground clear-
ance. You will otherwise damage the vehicle.
Driving systems201
Driving and parking
Z