If you want the automatic transmission to
remain in neutralN, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission positions
BPark position
Only shift the transmission into posi-
tion Pwhen the vehicle is stationary
(
Ypage 178). The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
If the vehicle electronics are malfunc- tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
Park position Pis automatically
engaged if:
Ryou switch off the engine using the
SmartKey and remove the Smart-
Key
Ryou switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Rthe driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position Dor R
CReverse gear
Only shift the transmission into posi-
tion Rwhen the vehicle is stationary.
156Automatic transmission
Driving and parking
ANeutral
Do not shift the transmission toN
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
!Rolling in neutral Ncan damage
the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gear shifting
behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free
Shifting the transmission repeatedly between
gears Dand Rmay help to free the vehicle if it
has become stuck in slush or snow. The vehi-
cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift back and forth
between transmission positions Dand R, move
the DIRECT SELECT lever up and down past the
point of resistance.
Gliding mode
All vehicles (except Mercedes-AMG vehi-
cles)
Gliding mode is characterized by the following:
Rthe combustion engine is disconnected from
the drive train.
Rthe engine speed corresponds to the idling
speed.
Rthe gear indicated after the transmission
position Ddisappears in the multifunction
display (
Ypage 154).
Gliding mode can be activated under the follow-
ing conditions:
Ryou select the "ECO" setting for the drive sys-
tem within the Individualdrive program. You
can find information about this in the Digital
Operator's Manual.
Rthe speed is within a suitable range.
Rthe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
Ryou are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following conditions:
Ryou depress the accelerator pedal.
Ryou depress the brake pedal.
Automatic transmission157
Driving an d parking
Z
Ryou use theDIRECT SELECT lever to switch
th etransmission position (Ypage 154).
Ruse theDYNAMIC SELECT controller to
chang eth edrive progra m (Ypage 152).
Ryou activatemanual gearshiftin g
(Ypage 159).
Ryou leav eth esuitable speed range.
Mercedes-AMG vehicles
Glidin gmod eis characterized by th efollowing:
Rth ecombustion engin eis disconnected from
th edrive train .
Rtheengin espeed corresponds to th eidlin g
speed.
Rin th emultifunction display, th eglidin gsym -
bol appears in th edrive progra mdisplay.
Glidin gmod ecan be activated under th efollow-
in g conditions:
Rth eComfor tdrive progra mis activated or you
select th e"Comfort" setting for th edrive sys-
te m within th eIndividua ldrive program. You
can fin dinformation about this in th eDigital
Operator' sManual.
Rth eECO start/sto pfunction is activated.
Ryou are drivin gcarefully wit hlow acceleration
of th evehicle.
Rth eengin eis at normal operating tempera-
ture.
Rth espeed is within asuitable range.
Rth ecours eof th eroa dis suitable, e.g. there
are no steep up or downhill gradients .
Ryou are no longer depressingth eaccelerato r
pedal .
Glidin gmod eis d
eactivated under th
efollowin g
conditions:
Ryou hav edeactivated th eECO start/sto p
function .
Ryou depress th eaccelerato rpedal .
Ryou depress th ebrak epedal .
Ryou use th eDIRECT SELECT lever to switch
th etransmission position (Ypage 154).
Ruse theDYNAMIC SELECT controller to
chang eth edrive progra m (Ypage 152).
Ryou activatemanual gearshiftin g
(Ypage 159).
Ryou leav eth esuitable speed range.
Towing a trailer
XDrive in th emiddle of th eengin espeed range
on uphil lgradients .
XDependin gon th euphil lor downhill gradient,
use left-han dsteerin gwhee lpaddl eshifter
(
Ypage 159) to select alower gear ,eve nif
cruise control or DISTRONI CPLU Sare acti-
vated.
Drive programs
Slippery drive program
The Slipper ydrive progra mhas th efollowin g
characteristics :
Rreducedengin eand transmission setting sfor
optimum propulsion on slipper yor snow-cov-
ere droads.
Roptimized ES P®stabilitycontrol on slipper yor
snow-covered roads.
Rth evehicl ehas improved drivin gstabilit yon
slipper yor snow-covered roads, for example.
Comfort drive program
The Comfor tdrive progra mhas th efollowin g
characteristics :
Rcomfort-oriented engin eand transmission
settings.
Roptimal fuel consumption resultin gfrom th e
automati ctransmission shiftin gup sooner.
Rth evehicl epullin gaway mor egentl yin
forward and revers egears, unless th eaccel-
erator pedal is depressed fully.
Rth eautomati ctransmission shiftin gup
sooner. This result sin th evehicl ebein gdriven
at lower engin espeeds and th ewheels bein g
less likely to spin .
Sport drive program
TheSport drive progra mhas th efollowin gchar-
acteristics :
Rsportyengin eand transmission settings.
Rth eautomati ctransmission shiftin gup later.
th efuel consumption possibl ybein ghigher as
a result of th elater automati ctransmission
shift points .
Rthesuspension exhibits sport ydampin g(vehi-
cle swit hAIRMATIC) .
158Automatic transmission
Driving an d parking
Drive program SportPlu s(Mercedes-
AMG vehicles )
TheSpor tPlu sdrive program has th efollowin g
characteristics :
Rthevehicle exhibits particularly sport ydrivin g
characteristics .
Rthevehicle pulling away in first gear .
Rtheautomatic transmissio nshiftin gup later.
th efue lconsumption possibly bein ghigher as
a result of th elater automatic transmissio n
shift points .
Rthesuspensio nexhibits particularly fir m
springin gand dampin gsetting s(vehicles wit h
AIRMATIC).
Rth eEC Ostart/sto pfunction is deactivated, it
can ,however, be activated again usin gth e
EC Obutto n (
Ypage 151).
Individua ldrive program
In th eIndividua ldrive program, th efollowin g
properties of th edrive program can be selected:
Rth edrive (engin eand transmissio nmanage-
ment)
Rth etransmissio n
Rthesuspensio n
Rall vehicles (except Mercedes-AMG vehicles):
thesteerin g
Rall vehicles (except Mercedes-AMG vehicles):
availabilit yof th eEC Ostart/sto pfunction
To selec tth egear sin th eIndividua ldrive pro -
gram permanentl yusin gth esteerin gwhee lpad-
dle shifters ,selec tth epermanen tmanual gear -
shift program.
Information about configurin gth eIndividua l
drive program wit hth emultimedia syste mcan
be found in th eDigital Operator's Manual.
Manual gea rshifting
General notes
You can chang egear yoursel fusin gth esteerin g
whee lpaddle shifters .The transmissio nmus tbe
in position D.
Dependin gon whic hpaddle shifter is pulled, th e
automatic transmissio nimmediately shift sinto
th enext gear down or up, if permitted. To use manual shifting, you hav
etw ooptions:
Rtemporar ysetting
Rpermanen tsetting
If you activat emanual gearshifting, th emulti-
function display will sho wthecurren tgear
instead of transmissio nposition D.
If manual gearshiftin gis deactivated, th egear s
will be selecte dautomatically.
Temporar ysetting
XTo activate :shift th eDIREC TSELECT lever to
position D.
XPull steerin gwhee lpaddle shifter :or;.
Further information on activatin gmanual gear -
shiftin gon PLUG-I NHYBRID vehicles
(
Ypage 251).
Temporary setting will be active fo r acertain
amount of time. Under certain condition sth e
minimum amount of time is extended, e.g. in th e
cas eof latera lacceleration ,durin gan overrun
phas eor when drivin gon steep terrain .
XTo deactivate:pull steerin gwhee lpaddle
shifter ;and hol dit in place.
or
XUse th eDIREC TSELECT lever to switch th e
transmissio nposition .
or
XUse th eDYNAMI CSELECT controller to
chang eth edrive program.
Automatic transmission159
Driving and parking
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 255).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds). Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
162Refueling
Driving and parking
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating beforerefueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
GWARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Do not use gasoline to refuel vehicles with a
diesel engine. Do not switch on the ignition if
you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection sys- tem could be blocked by particles from the
fuel can.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
iFlexible Fuel vehicles can be recognized by
the Ethanol up to E85 sticker on the inside of
the fuel filler flap.
For furt her in
formation on fuel and fuel quality
(Ypage 434).
Refueling
General information
Pay attention to the important safety notes
(Ypage 162).
PLUG-IN HYBRID vehicles: pressure in the fuel
tank must be released before refueling.
Except PLUG-IN HYBRID vehicles: if you
unlock/lock the vehicle from the outside, the
fuel filler flap also unlocks/locks.
Refueling163
Driving and parking
Z
:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refueled
?Tire pressure table
XPress the fuel filler flap in the direction of
arrow:.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of the fuel filler flap.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops filling for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessage is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 297).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 325).
iFor further information on warning and indi-
cator lamps in the instrument cluster, see
(
Ypage 325).
Refueling165
Driving and parking
Z
Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0. This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 145).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 145).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 78).
XPLUG-IN HYBRID Vehicles: depressurize the fuel tank
(Ypage 163).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 80).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
166Refueling
Driving and parking