
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 322).
or
XJump-start the vehicle (Ypage 323).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
78Doors
Opening and closing

Tailgate reversing feature
The tailgate is equipped with automatic obstacledetection with reversing feature. If a solid object
blocks or restricts the tailgate when automati-
cally opening or closing, this procedure is stop-
ped. If the tailgate is stopped during the closing procedure, it will open again automatically. The
automatic obstacle recognition with reversing
feature is only an aid. It is not a substitute for
your attentiveness when opening and closing
the tailgate.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
tailgate or
Rpull the handle on the tailgate
Opening and closing manually from
outside
Opening
XPress the %button on the SmartKey.
XPress handle for the tailgate :.
The tailgate opens automatically.
Closing
XPull the tailgate down using recess :.
You can release the tailgate as soon as the
tailgate starts to close.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
82Cargo compartment
Opening and closing

Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 373).
iNotes on the automatic reversing feature for
the tailgate (Ypage 82).
Opening the tailgate automatically
You can open the tailgate automatically with the
SmartKey or with the handle for the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
XWith the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically
XTo close: press closing button :in the tail-
gate.
or
XPress and hold the Fbutton on the Smart-
Key until the tailgate closes. The SmartKey
must be located in the immediate vicinity of
the vehicle.
You can release the button as soon as the
tailgate starts to close.
or
XPull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can simultane-
ously close and lock the tailgate.
XPress locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All the
doors must be shut and the SmartKey located
in the vicinity of the tailgate.
iThe tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Cargo compartment83
Opening and closing
Z

ically. However, the automatic reversing feature
is only an aid and does not relieve you of the
responsibility of paying attention when closing a
side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the point of
resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
the switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated (
Ypage 59).
Convenience opening
General notes
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the panorama roof with power tilt/slid-
ing panel and the roller sunblind
Rswitch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
86Side windows
Opening and closing

GWARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the slid- ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side win-
dow. The noise will be reduced or eliminated.
Sliding sunroof reversing feature
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. However, the automatic reversing
feature is only an aid and does not relieve you of
the responsibility of paying attention when clos-
ing the sliding sunroof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
:To raise
;To open
=To close/lower
The panorama roof with power tilt/sliding panel
can only be opened when the roller sunblind is
open.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
point of resistance, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling the
switch again.
After opening the panorama roof with power
tilt/sliding panel, the roller sunblind automati-
90Sliding sunroof
Opening and closing

cally closes slightly. This reduces drafts in the
vehicle interior.
At low speeds it raises again automatically.
If the panorama roof with power tilt/sliding
panel is raised at the rear, it automatically low-
ers slightly at higher speeds. The noise level in
the vehicle interior is reduced as a result.
You can also temporarily deactivate automatic
lowering. To do so, press the3switch. The
panorama roof with power tilt/sliding panel rai-
ses again automatically.
You can continue to operate the panorama roof
with power tilt/sliding panel after you switch off
the engine or remove the SmartKey. This func-
tion remains active for five minutes or until you
open a front door.
When a roof carrier is mounted the panorama
roof with power tilt/sliding panel cannot be
opened. The panorama roof with power tilt/slid-
ing panel can still be raised to allow ventilation
of the vehicle interior.
If the panorama roof with power tilt/sliding
panel makes contact with a roof carrier
approved by Mercedes-Benz, the sunroof will
lower slightly but remain raised at the rear.
Rain-closing feature
The raised panorama roof with power tilt/sliding
panel automatically lowers when driving if it
starts to rain. The sliding sunroof is lowered
depending on:
Rthe road speed and
Rthe intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the 3switch in any
direction.
To raise the panorama roof with power tilt/slid- ing panel again, press the 3switch in direc-
tion :. The rain-closing feature remains acti-
vated.
Operating the roller sunblind for the
panorama roof with power tilt/sliding
panel
Important safety notes
GWARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos- ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
closed when the panorama roof with power tilt/
sliding panel is closed.
Roller sunblind reversing feature
The roller sunblind is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the roller sunblind during the closing process, the roller sunblind opens again auto-
matically. The automatic reversing feature is
only an aid and is not a substitute for your atten-
tiveness to the roller sunblind while it is closing.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhen closing the roller sunblind again man-
ually immediately after automatic reversal
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Sliding sunroof91
Opening and closing
Z

Opening and closing the roller sunblind
:To open
;To open
=To close
XTurn the SmartKey to position1or 2in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press the 3switch beyond the point of
resistance, an automatic opening/closing proc-
ess is started in the corresponding direction.
You can stop automatic operation by pressing/ pulling the switch again.
After opening the panorama roof with power
tilt/sliding panel, the roller sunblind automati-
cally closes slightly. This reduces drafts in the
vehicle interior.
Resetting the panorama roof with
power tilt/sliding panel and the roller
sunblinds
!If the panorama roof with power tilt/sliding
panel and the roller sunblind cannot be fully
opened or closed after resetting, contact a
qualified specialist workshop.
Reset the panorama roof with power tilt/sliding
panel and the roller sunblind if the panorama
roof with power tilt/sliding panel or the roller
sunblind does not move smoothly.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPull the 3switch repeatedly to the point of
resistance in the direction of arrow =until
the panorama roof with power tilt/sliding
panel is fully closed.
XKeep the 3switch pulled for an additional
second.
XPull the 3switch repeatedly to the point of
resistance in the direction of arrow =until
the roller sunblind is fully closed.
XKeep the 3switch pulled for an additional
second.
XMake sure that the panorama roof with power
tilt/sliding panel and the roller sunblind can
be fully opened and closed again.
XIf this is not the case, repeat the steps above.
92Sliding sunroof
Opening and closing

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier. You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(
Ypage 230).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in
position
1
Ropen the driver's door and the SmartKey is in
position0or 1in the ignition lock
iThe steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition lock
or
Ryou press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored
when you:
Rswitch the ignition off
Rsave the setting with the memory function
(Ypage 107).
Steering wheel103
Seats, steering wheel and mirrors
Z