You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the key into the ignition lock, you can
carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe key is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work. Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 230).
It is only possible to shift the transmission from
position Pto the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 158).
Driving137
Driving and parking
Z
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 136). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 323).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 305). Observe the warning notes
as you do so and add coolant if necessary.
Driving141
Driving and parking
Z
Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0. This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 134).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 134).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 72).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 74).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. Under normal operating conditions, a tank of DEF lasts until
the next service due date.
When the supply of DEF is almost used up, the
Check Additive See Operator's Manualmessage is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the
Check Additive See Opera‐
Refueling153
Driving and parking
Z
SmartKey
Display messagesPossible causes/consequences andMSolutions
Â
KeyDoesNotBelongto Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correct SmartKey.
Â
Take Your Key fromIgnition
The SmartKey is in the ignition lock.
XRemove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
XVisit a qualified specialist workshop.
Â
Replace Key Battery
The SmartKey battery is discharged.
XChange the battery (Ypage 75).
Â
Don't Forget YourKey
The SmartKey is not in the ignition lock. You have opened the driver's
door with the engine switched off.
This display message is displayed for a maximum of 60 seconds and is
simply a reminder.
XTake the SmartKey with you when you leave the vehicle.
Â
Key Not Detected(white display message)
The SmartKey is currently undetected.
XChange the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
XOperate the vehicle with the SmartKey in the ignition lock.
Â
Key Not Detected(red display message)
The SmartKey is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 156).
XLocate the SmartKey.
264Display messages
On-board computer and displays
XTurn the SmartKey to position2in the ignition
lock (Ypage 134).
XTo open: slide cover :to its foremost posi-
tion.
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: pull cover :back as far as it will go.
12 V sockets
General notes
XTurn the SmartKey to position 1in the ignition
lock (Ypage 134).
With the exception of the socket in the front
center console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front center
console can be used for accessories with a max- imum current draw of 180 W(15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
iAn emergency cut-out ensures that the on-
board voltage does not drop too low. If the on- board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front-compartment center
console
!The socket is not suitable for operating the
tire inflation compressor.
XTo open: slide cover :to its foremost posi-
tion.
XLift up the cover of socket ;.
XTo close:pull cover :back as far as it will go.
Socket in the rear-compartment center
console
Vehicles with the Rear Seat Entertainment Sys-
tem have two sockets in the center console in
the rear compartment.
XLift up the cover of socket :.
Socket in the cargo compartment
XLift up the cover of socket:.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if the connector cable or the 115 V power
Features289
Stowage and features
Z
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
!Always have work on batteries carried out at
a qualified specialist workshop. Should it, in
exceptional circumstances, be absolutely
necessary to disconnect the 12-volt battery
yourself, observe the following:
Rsecure the vehicle to prevent it from rolling
away.
Rswitch off the ignition.
Ralways disconnect the negative terminal
clamp first, followed by the positive termi-
nal clamp.
After the battery has been disconnected, the
transmission is locked in position P.
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physician
if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
Battery (vehicle)321
Breakdown assitance
Z
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
RVehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
RDo not start the engine if the battery is frozen. Let the battery thaw first.
ROnly jump-start from batteries with a 12 V voltage rating.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
RThe jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position P.
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0in the ignition lock and remove it
(
Ypage 134).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
Position number Bidentifies the charged battery of the other vehicle or an equivalent jump-starting
device.
XSlide cover :of positive terminal ;in the direction of the arrow.
XConnect positive terminal ;on your vehicle to positive terminal =of donor battery Busing the
jumper cable, always begin with positive terminal ;on your own vehicle first.
324Jump-starting
Breakdown assitance
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal?of donor battery Bto ground point Aof your vehicle using the
jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point Aand negative terminal ?, then from pos-
itive clamp ;and positive terminal =. Begin each time at the contacts on your own vehicle first.
XClose cover:of positive terminal ;after removing the jumper cables.
XHave the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle. Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 366).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automatically
in certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
!Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovere d u
sing a
crane.
!When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button.
Otherwise, the automatic transmission may
shift to position Pwhen the driver's or front-
Towing and tow-starting325
Breakdown assitance
Z