WindshieldDefrosting ...................................... 128
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 305
Important safety notes .................. 372
Windshield wipers
Problem (malfunction) ................... 117
Replacing the wiper blades ............ 114
Switching on/off ........................... 113
Winter driving
Slippery road surfaces ................... 164
Snow chains .................................. 333
Winter operation
General notes ................................ 332
Overview ........................................ 332
Radiator cover ............................... 303
Winter tires
M+S tires ....................................... 332
Wiper blades
Cleaning ......................................... 310
Important safety notes .................. 114
Replacing ....................................... 114
Replacing (windshield) ................... 114
Wooden trim (cleaning instruc-
tions) .................................................. 313
Z
ZONE function
Switching on/off ........................... 128
Index21
Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
22Introduction
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 366).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi- tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
Introduction23
Z
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Introduction25
Z
Drivingsafet ysystems
Overview of drivin gsafet ysystems
In this section ,you will fin dinformation about
th efollowin gdrivin gsafet ysystems :
RABS (Anti-loc kBrakin gSystem)
(Ypage 60)
RBA S (B rakeAssist System) (Ypage 61)
RBASPLU Swit hCross-Traffic Assis t (Brak e
Assist System PLU Swit hCross-Traffic Assist)
(
Ypage 61)
RCOLLISION PREVENTION ASSIST PLU S
(Ypage 63 )
RESP®(Electronic StabilityProgram)
(Ypage 65)
REB D (Electroni cBrak eforc eDistribution )
(Ypage 68 )
RADAPTIV EBRAKE (Ypage 68 )
RPRE-SAF E®Brake (Ypage 68 )
RSTEERCONTROL (Ypage 70)
Important safet ynotes
If you fail to adapt your drivin gstyle or if you are
inattentive ,th edrivin gsafet ysystems can nei-
ther reduce th eris kof an acciden tno roverride
th elaws of physics. Driving safet ysystems are
merely aids designed to assist driving. You are
responsible fo rmaintainin gth edistanc eto th e
vehicle in front, fo rvehicle speed, fo rbraking in
goo dtime, and fo rstayin gin lane. Always adapt
your drivin gstyle to suit th eprevailin groad and
weather condition sand maintain asaf edistanc e
from th evehicle in front. Drive carefully.
The drivin gsafet ysystems described only wor k
as effectively as possible when there is ade-
quat econtact between th etires and th eroad
surface. Pay particular attention to th einforma-
tion regardin gtires ,recommended minimum
tire tread depths etc. in th e"Wheels and tires "
section (
Ypage 330).
In wintr ydrivin gconditions, always use winte r
tires (M+ Stires )and ,if necessary, snow chains.
Only in this way will th edrivin gsafet ysystems
described in this section wor kas effectively as
possible.
ABS (Anti-lock Braking System)
General information
AB Sregulates brake pressure in suc h away that
th ewheels do no tloc kwhen you brake .Thi s
allow syou to continue steerin gth evehicle when
braking .
The ! ABSwarnin glamp in th einstrumen t
cluster lights up when th eignition is switched
on .It goe sout when th eengin eis running .
AB Sworks from aspeed of about 5mph
(8 km/h), regardles sof road-surfac econditions.
AB Sworks on slipper ysurfaces, eve nwhen you
only brake gently.
Important safet ynotes
iObserv eth e"Important safet ynotes" sec -
tion (Ypage 60).
GWARNING
If AB Sis faulty, th ewheels could loc kwhen
braking .The steerability and braking charac -
teristics may be severely impaired. Addition -
ally, further drivin gsafet ysystems are deac -
tivated. There is an increase ddanger of skid-
din gand accidents .
Drive on carefully. Hav eAB Schecke dimme-
diately at aqualified specialis tworkshop .
Whe nAB Sis malfunctioning, other systems ,
includin gdrivin gsafet ysystems ,will also
becom einoperative .Observ eth einformation
on th eAB Swarnin glamp (
Ypage 268) and dis -
play messages whic hmay be shown in th e
instrumen tcluster (
Ypage 235).
Braking
XIf ABS intervenes: continue to depress th e
brake peda lvigorousl yuntil th ebraking sit -
uation is over.
XTo make afull brak eapplication: depress
th ebrake peda lwit hfull force.
If AB Sintervenes when braking ,you will feel a
pulsin gin th ebrake pedal.
The pulsatin gbrake peda lcan be an indication
of hazardous road conditions, and function sas a
reminder to take extr acar ewhil edriving.
60Driving safety systems
Safety
The brakes will work normally again if:
Ryou release the brake pedal.
Rthere is no longer any danger of a collision.
Rno obstacle is detected in front of your vehi-
cle.
Adaptive Brake Assist is then deactivated.
Important safety notes
iObserve the "Important safety notes" sec-
tion for driving safety systems (Ypage 60).
GWARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Due to the nature of the system, complicated
but non-critical driving situations may also
cause Adaptive Brake Assist to intervene.
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full brake
boosting effect and BAS.
ESP®(Electronic Stability Program)
General notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
ESP
®monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP
®detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi-
cle on the desired course within physical limits.
ESP
®assists the driver when pulling away on
wet or slippery roads. ESP®can also stabilize
the vehicle during braking.
4ETS (Electronic Traction System)
4ETS traction control is part of ESP®.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Important safety notes
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
!Only operate the vehicle for a maximum of
ten seconds on a brake test dynamometer.
Switch off the ignition.
Application of the brakes by ESP
®may oth-
erwise destroy the brake system.
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
Driving safety systems65
Safety
Z
Drivingtips
General notes
Important safet ynotes
GWARNING
If you switch of fth eignition whil edriving,
safety-relevant function sare only available
wit hlimitations, or no tat all. Thi scould affect,
fo rexample, th epowe rsteerin gand th ebrake
boostin geffect .You will require considerably
more effort to steer and brake .There is aris k
of an accident.
Do no tswitch of fth eignition whil edriving.
GWARNING
If you operat emobile communication equip -
men twhil edriving, you will be distracted from
traffic conditions. You could also los econtro l
of th evehicle. There is aris kof an accident.
Only operat ethis equipmen twhen th evehicle
is stationary.
Observ eth elega lrequirements fo rth ecountry
in whic hyou are driving. Some jurisdiction spro -
hibi tth edriver from usin g amobile phone whil e
drivin g avehicle.
If you mak e acallwhil edriving, always use
hands-free mode. Only operat eth etelephon e
when th etraffic situation permits. If you are
unsure ,pull over to asaf elocation and stop
befor eoperatin gth etelephone.
Bear in min dthat at aspeed of only 30 mph
(approximately 50 km/h), th evehicle cover s a
distanc eof 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main- tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found in the Maintenance Booklet.
160Driving tips
Driving and parking
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately. Consult a qualified specialist workshop to
arrange this.
!A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional- ity of your brakes at regular intervals. To do so,
depress the brake
pedal f
irmly when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS) on (
Ypage 61) or of BAS PLUS on (Ypage 61).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have
not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Driving tips163
Driving and parking
Z