Problems with the seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat ventilation has
switched off prematurely
or cannot be switched
on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel man-
ually
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
:Release lever
;Adjusts the steering wheel height
=Adjusts the steering wheel position (fore-
and-aft adjustment)
XPush release lever :down completely.
The steering column is unlocked.
XAdjust the steering wheel to the desired posi-
tion.
XPush release lever :up completely.
The steering column is locked.
XCheck if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction.
Steering wheel101
Seats, steering wheel and mirrors
Z
Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
Windshield wipers117
Lights and windshield wipers
Z
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
!Do not depress the accelerator when start-
ing the engine.
General notes
Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 143).
The transmission position display in the mul-
tifunction display shows P(
Ypage 143).
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
XTo start a diesel engine : turn the SmartKey
to position 2in the ignition lock (Ypage 134).
The % preglow indicator lamp in the instru-
ment cluster lights up.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 134).
iVehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine
The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 134).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 136).
136Driving
Driving and parking
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 136). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 323).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 305). Observe the warning notes
as you do so and add coolant if necessary.
Driving141
Driving and parking
Z
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again.
XMake sure that the engine cannot be started
via your smartphone (Ypage 136).
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 251).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 274).
152Refueling
Driving and parking
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately. Consult a qualified specialist workshop to
arrange this.
!A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional- ity of your brakes at regular intervals. To do so,
depress the brake
pedal f
irmly when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS) on (
Ypage 61) or of BAS PLUS on (Ypage 61).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have
not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Driving tips163
Driving and parking
Z
The following driving systems are specially
adapted to off-road driving:
RAIRMATIC package (vehicle level)
(Ypage 182)
RDSR (Downhill Speed Regulation)
(Ypage 180)
Observe the following notes:
RSelect a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 283).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 180).
RAlways keep the engine running and in gear
when driving on a slope.
RAdapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
RDo not jump with the vehicle as this will inter- rupt the vehicle's propulsion.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RLook out for obstacles, such as rocks, holes,
tree stumps and furrows.
RAlways keep the doors, the tailgate, the side
windows and the sliding sunroof closed whilethe vehicle is in motion.
RDo not shift the automatic transmission to
transmission position N.
RObserve the notes on off-road fording
(Ypage 164).
iDo not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
!If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the journey while the symbol is displayed could
lead to engine damage.
XEngine oil level:
check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XDEF tank (BlueTEC vehicles): check the
level and add if necessary (Ypage 153).
XTire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and
replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
XDeactivate DSR (Ypage 180).
XLower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels and tires with a water jet
and remove any foreign objects.
XClean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage.
XCheck whether twigs or other parts of plants
have become trapped. These increase the risk
166Driving tips
Driving and parking
RObserve the rules on off-road driving.
RDo not drive at an angle on slopes, inclines or
gradients, but instead follow the direct line of
fall.
RWhen driving down an incline, make use of the
engine's braking effect. Observe the engine
speed; do not overrev the engine.
RDrive slowly.
RAvoid high engine speeds. Drive at appropri-
ate engine speeds (maximum 3,000 rpm).
RUse the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients.
RCheck the brakes after prolonged off-road
driving.
Hill start assist will aid you when pulling away on a hill. For further information about hill start
assist, see (
Ypage 138).
Do not switch to transmission position Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose control
of the vehicle. If the gradient is too steep for your
vehicle, drive back down in reverse gear.
Always observe the approach/departure angle
values (
Ypage 375).
Maximum gradient-climbing capability
Always observe the maximum gradient climbing ability values (Ypage 376).
Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator immediately
before reaching the brow of the hill. Make use of
the vehicle's own impetus to travel over the
brow.
This style of driving prevents:
Rthe vehicle from lifting off the ground on the
brow of a hill
Rthe vehicle from traveling too quickly down
the other side
Driving downhill
RDrive slowly.
RDo not drive at an angle down steep inclines.
Steer into the line of fall and drive with the
front wheels aligned straight. Otherwise, the
vehicle could slip sideways, tip and rollover.
RShift to a lower gear using the left-hand pad-
dle shifter before tackling steep downhill gra-
dients.
RActivate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line of
fall.
RCheck that the brakes are working normally
after a long downhill stretch.
iThe special off-road ABS setting enables a
precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels
easily skid across the ground surface if com-
pletely braked and therefore lose their ability
to steer.
Driving systems
Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi- nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypage 60).
Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. You must select a
lower gear in good time on long and steep down-
hill gradients, especially if the vehicle is laden or
towing a trailer. By doing so, you will make use of the braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
168Driving systems
Driving and parking