2016 MERCEDES-BENZ GLC-Class oil change

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Since ESP®engages automatically, the
ignition must be switched off (the Smart-
Key or Start/Stop button must be in posi-
tion 0or 1) if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling169
Driving and parking
Z

Displaying service messages
XSwitchon th eignition .
XUseò on thesteerin gwhee lto cal lup
th elist of menus.
XPress 9or: on thesteerin gwhee l
to selec tth eServic e
menuand confirm
wit ha.
XPress 9or: on thesteerin gwhee l
to selec tth eASSYST PLU S
submenuand
confirm wit ha.
The servic edue dat eappears in th emulti-
function display.
Information about Service
Resetting th eASSYS TPLUS service
interva ldisplay
!If th eASSYST PLU Sservic einterval dis -
play has been inadvertentl yreset ,this set -
ting can be correcte dat aqualified special-
ist workshop .
Hav eservic ewor kcarrie dout as described
in th eMaintenance Booklet .Thi smay oth-
erwise lead to increase dwear and damage
to th emajor assemblies or th evehicle.
A qualified specialis tworkshop ,e.g. an
authorized Mercedes-Ben zCenter, will reset
th eASSYST PLU Sservic einterval display
after th eservic ewor khas been carrie dout .
You can also obtain further information on
maintenance work, fo rexample.
Specia lservice requirement s
The specifiedmaintenance interval take sonly
th enormal operation of th evehicle into
account. Under arduous operatin gcondition s
or increase dload on th evehicle, mainte -
nance wor kmus tbe carrie dout more fre-
quently, fo rexample:
Rregular city drivin gwit hfrequent intermedi-
at estops
Rif th evehicle is primarily used to trave l
short distances
Ruse in mountainous terrain or on poo rroad
surfaces
Rif th eengin eis ofte nlef tidlin gfo rlon gperi-
ods
Under these or similar conditions, have, fo r
example, th eair filter, engin eoil and oil filte r
replaced or changed more frequently. Under
arduous operatin gconditions, th etires mus t
be checke dmore often. Further information
can be obtained at aqualified specialist work-
shop, e.g. an authorized Mercedes-Ben zCen -
ter.
Drivin gabroad
An extensive Mercedes-Ben zServic enetwor k
is also available in other countries. You can
obtain further information from any author -
ized Mercedes-Ben zCenter.
Car e
General notes
HEnvironmental not e
Dispose of empty packagin gand cleanin g
cloths in an environmentally responsible man -
ner.
!Fo rcleanin gyour vehicle, do no tuse any
of th efollowing :
Rdry, rough or har dcloths
Rabrasiv ecleanin gagents
Rsolvents
Rcleanin gagents containin gsolvents
Do no tscrub .
Do no ttouch th esurfaces or protective
films wit hhar dobjects ,e.g. arin gor ic e
scraper. You could otherwise scratch or
damage th esurfaces and protective film.
!Do no tpar kth evehicle fo ran extended
period straight after cleanin git,particularly
after havin gcleaned th ewheels wit hwhee l
cleaner. Wheel cleaners could caus e
increase dcorrosion of th ebrake discs and
brake pads/linings. Fo rthis reason ,you
Care343
Maintenance and care
Z

!Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it
becomes dirty or corroded.
XRemove rust on the ball, e.g. with a wire
brush.
XRemove dirt with a clean, lint-free cloth or a brush.
XAfter cleaning, lightly oil or grease the ball
coupling.
XCheck that the vehicle's trailer tow hitch is
working properly.
iYou can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop.
Interior care
Cleaning the display
!For cleaning, do not use any of the fol-
lowing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
XBefore cleaning the display, make sure thatit is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
XDry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfa-
ces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
350Care
Maintenance and care

life span also depends on use, care, stor-
age, etc.
RThe reflective safety jackets should be dis-posed of and replaced with new ones:
-after 15 washes, and/or
-if the reflective strips have become
scratched, and/or
-if the backing material and/or reflective
strips have become soiled and cannot becleaned off, and/or
-the fluorescence of a reflective safety
vest has faded e.g. due to the effects of
sunlight
RDispose of reflective safety jackets in an
environmentally responsible manner. To do
so, contact your local waste disposal com- pany.
Vehicle tool kit
General notes
The towing eye is located in the left-hand
stowage well under the cargo compartment
floor.
Apart from certain country-specific varia-
tions, the vehicles are not equipped with a
tire-change tool kit.
Some tools for changing a wheel are specific
to the vehicle. For more information on which tire changing tools are required and approved
to perform a wheel change on your vehicle,
consult a qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Towing eye
XOpen the tailgate.
XOpen the cargo compartment floor
(
Ypage 316).
The towing eye is located in the left-hand
stowage well under the cargo compartment
floor.
Vehicles with a TIREFIT kit
Example
XOpen the tailgate.
XOpen the cargo compartment floor
(
Ypage 316).
XPush retaining clamps :on the cover
downwards so as to release them.
XFold up cover in the direction of arrow ;.
XRemove tire inflation compressor=and
tire sealant bottle ?.
Where will I find...?355
Breakdown assistance

Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions.
Total load limit
Nominal load and luggage load plus 68 kg
(150 lbs) multiplied by the number of seats in
the vehicle.
Changing a wheel
Flat tire
The "Breakdown assistance" section
(
Ypage 356) contains information and notes
on how to deal with a flat tire. Information on driving with MOExtended tires in the event of
a flat tire can be found under "MOExtended
tires (tires with run-flat characteristics"
(
Ypage 357).
Rotating the wheels
GWARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
!On vehicles equipped with a tire pressure
monitor, electronic components are loca-
ted in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the elec- tronic components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 395).
The wear patterns on the front and rear tires
differ, depending on the operating conditions. Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels
according to the intervals in the tire manu-
facturer's warranty book in your vehicle docu-
ments. If no warranty book is available, the
tires should be rotated every 3,000 to 6,000
miles (5,000 to 10,000 km). Earlier may be
necessary, depending on the degree of tire
wear. Do not change the direction of wheel
rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and reac-
tivate the tire pressure monitor if necessary
(
Ypage 383).
Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. These advantages can only
be gained if the tires are installed correspond-
ing to the direction of rotation.
An arrow on the sidewall of the tire indicates
its correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-
ahead position.
Changing a wheel395
Wheels and tires
Z

formance and increase fuel consumption.
Avoid driving at full throttle and sudden accel-
eration. Never refuel using fuel with a lower
AKI.
Information on refueling (
Ypage 170).
Additives
!Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue buildup. gasoline
must only be mixed with additives recom-
mended by Mercedes-Benz. Comply with
the instructions for use on the product
label. More information about recommen-
ded additives can be obtained from any
authorized Mercedes-Benz Center.
Mercedes-Benz recommends that you use
branded fuels that have additives.
The quality of the fuel available in some coun-
tries may not be sufficient. Residue could
build up in the injection system as a result. In
such cases, and in consultation with an
authorized Mercedes-Benz Center, the gaso-
line may be mixed with the cleaning additive
recommended by Mercedes-Benz. You must
observe the notes and mixing ratios specified
on the container.
Fuel consumption information
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Ron short journeys
Rin mountainous terrain
Rwhen towing a trailer
Engine oil
General notes
!Never use engine oil or an oil filter of a
specification other than is necessary to ful-
fill the prescribed service intervals. Do not
change the engine oil or oil filter in order to
achieve longer replacement intervals than
those prescribed. You could otherwise
cause engine damage or damage to the
exhaust gas aftertreatment.
Follow the instructions in the service inter-
val display regarding the oil change. Other-
wise, you may damage the engine and the
exhaust gas aftertreatment.
When handling engine oil, observe the impor-
tant safety notes on service products
(
Ypage 409).
The engine oils are matched to the perform-
ance of Mercedes-Benz engines and service
intervals. You should therefore only use
engine oils and oil filters that are approved for
vehicles with maintenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Cen-
Service products and filling capacities411
Technical data
Z

ter. Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle.
ModelMB-Freigabe or MB-Approval
All models229.5
iMB approval is indicated on the oil con-
tainers.
Filling capacities
The following values refer to an oil change
including the oil filter.
ModelCapacity
All models6.9 qt (6.5 l)
Additives
!Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity
Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE classification
(viscosity) suitable for the prevailing outside
temperatures. The table shows you which
SAE classifications are to be used. The low-
temperature characteristics of engine oils
can deteriorate significantly, e.g. as a result of aging, soot and fuel deposits. It is therefore
strongly recommended that you carry out reg-
ular oil changes using an approved engine oil
with the appropriate SAE classification.
Brake fluid
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
When handling brake fluid, observe the
important safety notes on service products
(
Ypage 409).
The brake fluid change intervals can be found
in the Maintenance Booklet.
Only use brake fluid approved by Mercedes-
Benz in accordance with MB-Freigabe or MB-
Approval 331.0.
Information about approved brake fluid can
be obtained at any qualified specialist work-
shop or on the Internet at
http://bevo.mercedes-benz.com.
iHave the brake fluid regularly replaced at
a qualified specialist workshop in accord-
ance with the replacement intervals and
the replacement confirmed in the Service
Booklet.
Coolant
Important safety notes
GWARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
412Service products and filling capacities
Technical data