Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Since ESP®engages automatically, the
ignition must be switched off (the Smart-
Key or Start/Stop button must be in posi-
tion 0or 1) if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling169
Driving and parking
Z
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (
Ypage 153).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Parking173
Driving and parking
Z
The three inner areas display the current driv-
ing style and light up green as a result of a
particularly economical driving style.
Depending on the driving situation, up to two
areas may light up simultaneously.
At the beginning of the journey, the three
outer areas are empty and fill up as a result of
economical driving. A higher level indicates a
more economical driving style. If the three
outer areas are completely filled at the same
time, the driver has adopted the most eco-
nomical driving style for the selected settings and prevailing conditions. The ECO display
border lights up.
The ECO display does not indicate the actual
fuel consumption. The additionally achieved
range displayed under Bonus fr. Start
does not indicate a fixed consumption reduc-
tion.
In addition to driving style, the actual con-
sumption is affected by other factors, such
as:
Rload
Rtire pressure
Rcold start
Rchoice of route
Relectrical consumers switched on
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
Robserve the gearshift recommendations.
Rdrive in drive program E.
On long journeys at a constant speed, e.g. on the highway, only the outer area for "con-
stant" will change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in the outer areas at the start of a journey. On
longer journeys, there are fewer changes. For
more marked changes, perform a manual rest
(
Ypage 245). For further information on the ECO display,
see (
Ypage 244).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road sur-
face. This could cause damage to the drive
train. This type of damage is not covered by
the Mercedes-Benz warranty.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
178Driving tips
Driving and parking
Always replace all brake disks and brake
pads/linings on an axle at the same time.
Always install new brake pads/linings when
replacing brake disks.
The vehicle is equipped with lightweight
brake disks to which the wheel assembly with
rim and threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-cable.
Shock-type loads when handling the brake
disks, such as when changing wheels, can
lead to a reduction in comfort when driving
with lightweight brake disks. Avoid shock-
type loads on the lightweight brake disks,
particularly on the brake plate.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Bear in mind that vehicles traveling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems
and transmission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
Rin the case of standing water, the water
level may be no higher than the lower edge of the vehicle body
Ryou should drive no faster than at a walking
pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a quali-
fied specialist workshop at the onset of win-
ter.
180Driving tips
Driving an d parking
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruisecontrol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see (
Ypage 377).
For more information on driving with summer
tires, see (
Ypage 376).
Observe the notes in the "Wi
nter operation"
section (
Ypage 376).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one
well thought out system – for the safety of the vehicle occupants and that of other road
users.
Further information on driving safety systems
(
Ypage 67).
Cruise Control
General notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. Change into
a lower gear in good time on long and steep
downhill gradients. This is especially impor-
tant if the vehicle is laden. By doing so, you
will make use of the braking effect of the
engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time and for staying in
your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel- erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
Driving system s181
Driving an d parking
Z
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
Rin road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
Rthere is dirt on the sensors or anything else
covering the sensors
Rthere is snow or heavy rain
Rthere is interference by other radar sources
Rthere are strong radar reflections, for
example, in parking garages
If DISTRONIC PLUS no longer detects a vehi- cle in front, DISTRONIC PLUS may unexpect-
edly accelerate the vehicle to the stored
speed. This speed may:
Rbe too high if you are driving in a filter lane
or an exit lane
Rbe so high in the right lane that you pass
vehicles driving on the left (left-hand drive
countries)
Rbe so high in the left lane that you pass
vehicles driving on the right (right-hand
drive countries)
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:To activate or increase speed
;To activate or reduce speed
=To deactivate DISTRONIC PLUS
?To activate at the current speed/last
stored speed
ATo set the specified minimum distance
Activating DISTRONIC PLUS
Activation conditions
In order to activate DISTRONIC PLUS, the fol-
lowing conditions must be fulfilled:
Rthe engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
Rthe electric parking brake must be
released.
RESP®must be active, but not intervening.
RActive Parking Assist must not be activa-
ted.
Rthe transmission must be in position D.
Driving systems185
Driving and parking
Z
The system may be impaired or may not func-
tion if:
Rthere is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray
Rthere is glare, e.g. from oncoming traffic,
the sun or reflections (e.g. when the road
surface is wet)
Rthe windshield is dirty, fogged up, damaged
or covered, for instance by a sticker, in the
vicinity of the camera
Rthere are no, several or unclear lane mark-
ings for a lane, e.g. in areas with road con-struction work
Rthe lane markings are worn away, dark or
covered up, e.g. by dirt or snow
Rthe distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
Rthe lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
Rthe road is narrow and winding
Rthere are strong shadows cast on the road
The system is switched to passive and no lon- ger assists you by performing steering inter-
ventions if:
Ryou actively change lane
Ryou switch on the turn signal
Rtake your hands off the steering wheel or do
not steer for a prolonged period of time
iSteering Assist and Stop&Go Pilot are
activated again automatically after a lane
change is completed.
Steering Assist and Stop&Go Pilot do not pro-
vide any support:
Ron very sharp corners
Rwhen a loss of tire pressure or a defective
tire has been detected and displayed.
Pay attention also to the important safety
notes for DISTRONIC PLUS (
Ypage 184).
The steering interventions are carried out
with a limited steering moment. The system requires the driver to keep his hands on the
steering wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you
with a visual warning. A steering wheel sym-
bol appears in the multifunction display. If you
have still not started to steer and have not
taken hold of
the st
eering wheel after five
seconds at the latest, a warning tone also
sounds to remind you to take control of the
vehicle. Steering Assist and Stop&Go Pilot are
switched to passive. DISTRONIC PLUS
remains active.
Activating Steering Assist and Stop&Go
Pilot
XPress button ;.
Indicator lamp :lights up. The DTR+:
Steering Assist. Onmessage appears
in the multifunction display. Steering Assist
and Stop&Go Pilot are activated.
Information in the multifunction display
Driving systems193
Driving and parking
Z
If Steering Assist and Stop&Go Pilot are acti-
vated but is not ready for a steering interven-
tion, steering wheel symbol:appears in
gray. If the system provides you with support
by means of steering interventions, sym-
bol :is shown in green.
Deactivating Steering Assist and Stop&Go
Pilot
XPress button ;.
Indicator lamp :goes out. The DTR+:
SteeringAssist.Offmessage appears
in the multifunction display. Steering Assist
and Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated or not
available, Steering Assist and Stop&Go Pilot
are deactivated automatically.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
Rwhen pulling away, especially on steep
slopes
Rwhen maneuvering on steep slopes
Rwhen waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes
GWARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
Deactivating the HOLD function
(
Ypage 195).
Activation conditions
You can activate the HOLD function if all of
the following conditions are fulfilled:
Rthe vehicle is stationary.
Rthe engine is running or if it has been auto-
matically switched off by the ECO start/
stop function.
Rthe driver's door is closed or your seat belt
is fastened.
Rthe electric parking brake is released.
Rthe transmission is in position D,R or N.
RDISTRONIC PLUS is deactivated.
194Driving systems
Driving and parking