Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 155). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 365).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 155).
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
XHave the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 341). Observe the warning
notes as you do so and add coolant if necessary.
160Driving
Driving and parking
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XShift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display of the
instrument cluster.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure
point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
XShift back up once the desired speed is
reached.
During kickdown, you cannot shift gears
using the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
168Automatic transmission
Driving and parking
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can. If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Ypage 409).
Refueling
General information
Pay attention to the important safety notes
(
Ypage 169).
If you unlock/lock the vehicle from the out-
side, the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
To open the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refu-
eled
XSwitch off the engine.
XRemove the SmartKey from the ignition
lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
170Refueling
Driving and parking
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (
Ypage 153).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Parking173
Driving and parking
Z
XTo release:pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter goes out.
The electric parking brake can only be
released:
Rwhen the SmartKey is in position 1or 2in
the ignition lock (
Ypage 153) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.
The electric parking brake is also engaged
automatically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle
stationary
RActive Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
Rthere is a system malfunction.
Rthe power supply is insufficient.
Rthe vehicle is stationary for a lengthy
period.
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally engaged if the engine is switched off by
the ECO start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following con-
ditions are met:
Rthe engine is running.
Rthe transmission is in position Dor R.
Rthe seat belt has been fastened.
Ryou depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h)
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move.
Emergency braking
The vehicle can also be braked during an
emergency by using the electric parking
brake.
XWhile driving, push handle :of the electric
parking brake (
Ypage 174).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
Ra warning tone sounds
Rthe Please Release Parking Brake
message appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking175
Driving an d parking
Z
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet.
ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists
you in achieving the most economical driving
style for the selected settings and prevailing
conditions. Your driving style can significantly
influence the vehicle's consumption.
:Acceleration
;Coasting
=Constant
?Additional range achieved
Range ?is shown under Bonus fr. Start
and represents the additional range achieved since the beginning of the journey as a result
of an adapted driving style.
If the fuel level has dropped into the reserve
range, the
Reserve Fuel
display message is
shown instead of range ?in the multifunc-
tion display. The 8warning lamp in the
instrument cluster also lights up
(
Ypage 299).
The ECO display consists of three sections,
with an inner and outer area. The sections
correspond to the following three categories:
:Acceleration (evaluation of all
acceleration processes):
Rthe outer area fills up and the
inner area lights up green: mod-
erate acceleration, especially at
higher speeds
Rthe outer area empties and the
inner area is gray: sporty accel-
eration
;Coasting (evaluation of all decel-
eration processes):
Rthe outer area fills up and the
inner area lights up green: antic-
ipatory driving, keeping your dis-
tance and early release of the
accelerator. The vehicle can
coast without use of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the
inner area lights up green: con-
stant speed and avoidance of
unnecessary acceleration and
deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
Driving tips177
Driving and parking
Z
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
RIn order to prevent any salt build-up, apply
the brakes occasionally while paying atten-
tion to the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up inthe instrument cluster and
Ryou hear a warning tone while the engine
is running
Observe additional warning messages in
the multifunction display. The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. Consult a qualified specialist work-
shop to arrange this.
!A function or performance test should
only be carried out on a 2-axle dynamom-
eter. If you wish to operate the vehicle on
such a dynamometer, please consult a
qualified specialist workshop in advance.
You could otherwise damage the drive train
or the brake system.
!The ESP®system operates automatically.
The engine and the ignition must therefore
be switched off (the SmartKey must be in
position 0or 1in the ignition lock or the
Start/Stop button must be in position 0or
1) if the electric parking brake is tested on
a brake dynamometer.
Braking triggered automatically by ESP
®
may cause severe damage to the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 68)
and BAS PLUS (Brake Assist PLUS)
(
Ypage 68).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake
disks and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Driving tips179
Driving and parking
Z
Change into a lower gear in good time on long
and steepdownhill gradients. This isespe-
cial ly impo rtantifthe vehicle is laden. By
doin g so, you willmake use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DI ST RONIC PLUS detects that there isa risk
of a co llision, you will be warned visually and
acoustically. DI STRONIC PLUS cannot pre-
vent a co llisionwit hout your intervention. An
interm ittent warning tone will then sound and
the distance warning lamp will light up inthe
instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to doso.
DI ST RONIC PLUS operates inrange between
0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DI STRONIC PLUS while driving on
roads with steep gradients.
As DI STRONIC PLUS transmits radar waves, it
can resemb lethe radar detectors of the
responsible authorities. You can refer to the
relevant chapter inthe Operator's Manual if
questions are asked about this.
iUSA only: This device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor isintended for use inan
automotive radar system on ly. Rem
oval,
tampering, or altering of the device willvoid
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non- approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
iCanada only: This device co mplieswit h
RSS -210 of Industry Canada. Operation is
subject to the fol lowing two cond itions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference
receive d,inc ludin g interference that may
cause undesired operation of the device. Remo
val,tampering, or altering of the
device willvoid any warranties, and isnot
permitte d.Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized mod ification to th is
device could void the user's authority to
operate the equipment.
Important safety notes
GWARNIN G
DISTRONI CPLU Sdoes no treac tto :
Rpeople or animals
Rstationary obstacle son th eroad ,e.g. stop-
ped or parked vehicles
Roncomin gand crossing traffic
As aresult ,DISTRONI CPLU Smay neither giv e
warning sno rinterven ein suc hsituations.
Ther eis aris kof an accident.
Always pay careful attentio nto th etraffic sit -
uation and be read yto brake.
GWARNIN G
DISTRONI CPLU Scanno talways clearly iden -
tif yother road user sand comple xtraffic sit -
uations.
In suc hcases, DISTRONI CPLU Smay:
Rgiv ean unnecessar ywarning and then
brak eth evehicl e
Rneither giv e awarning no rinterven e
Raccelerate or brak eune xpectedly
Ther eis aris kof an accident.
Continue to driv ecarefully and be read yto
brake, in particular when warned to do so by
DISTRONI CPLUS.
GWARNIN G
DISTRONI CPLU Sbrakes your vehicl ewit hup
to 50 %of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
184Driving systems
Driving and parking