2016 MERCEDES-BENZ GLC-Class engine

Introduction to the restraint sys-
tem .................................................. 42
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 43
Pets in the vehicle ........................... 66
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 59
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 43
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 56
Operation .........................................5 2
System self-test ............................... 54
Odometer ........................................... 244
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 251
Assistance menu ........................... 252
Display messages .......................... 257
Displaying a service message ........ 343
DISTRONIC PLUS ........................... 189
Factory settings ............................. 256
Head-up display ............................. 241
Important safety notes .................. 238
Instrument cluster menu ............... 255
Lights menu ................................... 255
Media menu ................................... 248
Menu overview .............................. 243
Message memory .......................... 257
Navigation menu ............................ 246
Operation ....................................... 239
Radio menu ................................... 248
Service menu ................................. 252
Settings menu ............................... 252
Standard display ............................ 244
Telephone menu ............................ 250
Trip menu ...................................... 244
Video DVD operation ..................... 249
Opening and closing the side trim
panels ................................................. 132 Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Overview .......................................... 23
Vehicle equipment ........................... 23
Outside temperature displ
ay
........... 239
Overhead control panel ...................... 39
Override feature
Rear side windows ........................... 66
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 408
Paintwork (cleaning instructions) ... 346
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................. 101
Opening/closing ............................ 102
Problem (malfunction) ................... 106
Resetting ....................................... 104
Parking
Important safety notes .................. 172
Parking brake ................................ 174
Position of exterior mirror, front-
passenger side ............................... 120
Rear view camera .......................... 206
Switching off the engine ................ 173
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking brake
Display message ............................ 261
Electric parking brake .................... 174
Warning lamp ................................. 298
Parking lamps
Switching on/off ........................... 125
PARKTRONIC
Deactivating/activating ................. 200
14Index

Remote controlGarage door opener ....................... 332
Programming (garage door
opener) .......................................... 333
Replacing bulbs
Important safety notes .................. 130
Overview of bulb types .................. 130
Removing/replacing the cover
(front wheel arch) .......................... 131
Reporting safety defects .................... 27
Rescue card ......................................... 28
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 278
Warning lamp ................................. 299
Restraint system
Display message ............................ 268
Introduction ..................................... 42
Warning lamp ................................. 298
Warning lamp (function) ................... 43
Reversing feature
Panorama sliding sunroof .............. 102
Roller sunblinds ............................. 103
Side windows ................................... 98
Tailgate ............................................ 92
Reversing lamps (display mes-
sage) ................................................... 274
Roadside Assistance (breakdown) .... 24
Roller sunblind
Panorama roof with power tilt/
sliding panel .................................. 103
Rear side windows ......................... 319
Roller sunblinds (panorama roof
with power tilt/sliding panel)
Operating ....................................... 104
Roof carrier ........................................ 317
Roof lining and carpets (cleaning
guidelines) ......................................... 352
Roof load (maximum) ........................ 415
S
Safety
Children in the vehicle ..................... 60
see Operating safety
SD memory card
Selecting ........................................ 249 Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 46
center rear-compartment seat ......... 47
Cleaning ......................................... 351
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 292
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ................... 110
Adjusting the 4-way lumbar sup-
port ................................................ 112
Adjusting the head restraint .......... 111
Calling up a stored setting (mem-
ory function) .................................. 122
Cleaning the cover ......................... 351
Correct driver's seat position ........ 108
Folding the backrest (rear com-
partment) forwards/back ...... 309, 310
Important safety notes .................. 109
Seat heating .................................. 112
Seat heating problem .................... 114
Seat ventilation .............................. 114
Seat ventilation problem ................ 115
Storing settings (memory func-
tion) ............................................... 122
Switching seat heating on/off ....... 112
Switching seat ventilation on/off .. 114
Securing a load
see Securing cargo
Securing cargo .................................. 312
Selector lever
Cleaning ......................................... 350
see Automatic transmission
Sensors (cleaning instructions) ....... 348
Service menu (on-board com-
puter) .................................................. 252
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 412
Coolant (engine) ............................ 412
Engine oil ....................................... 411
16Index

Fuel ................................................ 409
Important safety notes .................. 409
Refrigerant (air-conditioning sys-
tem) ............................................... 414
Washer fluid ................................... 413
Settings
Factory (on-board computer) ......... 256
On-board computer ....................... 252
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 274
Side windows
Cleaning ......................................... 347
Convenience closing feature ............ 99
Convenience opening feature .......... 99
Important safety information ........... 98
Opening/closing .............................. 98
Problem (malfunction) ................... 101
Resetting ....................................... 100
Reversing feature ............................. 98
Ski and snowboard bag .................... 309
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 86
Changing the programming ............. 84
Checking the battery ....................... 86
Convenience closing feature .......... 100
Convenience opening feature .......... 99
Display message ............................ 290
Door central locking/unlocking ....... 83
Important safety notes .................... 82
KEYLESS-GO start function .............. 84
Loss ................................................. 87
Mechanical key ................................ 85
Overview .......................................... 82
Positions (ignition lock) ................. 153
Problem (malfunction) ..................... 87
Starting the engine ........................ 155
Smartphone
Starting the engine ........................ 156
Snow chains ...................................... 377
Socket (12 V)
Cargo compartment ....................... 322
Center console .............................. 321
General notes ................................ 321
Rear compartment ......................... 321 Special seat belt retractor
.................. 61
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 255
Digital ............................................ 245
In the Instrume
nt cluster ................. 33
Segments ...................................... 238
Selecting the display unit ............... 255
see Instrument cluster
Standing lamps
Display message ............................ 274
Switching on/off ........................... 126
Start/Stop button
Starting the engine ........................ 156
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 155
STEER CONTROL .................................. 78
Steering
Display message ............................ 289
Warning lamps ............................... 303
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 284
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 116
Adjusting (manually) ...................... 115
Button overview ............................... 35
Buttons (on-board computer) ......... 239
Cleaning ......................................... 350
EASY ENTRY/EXIT feature ............. 117
Important safety notes .................. 115
Steering wheel heating .................. 116
Storing settings (memory func-
tion) ............................................... 122
Steering wheel heating
Problem (malfunction) ................... 117
Switching on/off ........................... 116
Steering wheel paddle shifters ........ 167
Stowage areas ................................... 306
Index17

Definition of terms ......................... 392
Direction of rotation ...................... 395
Display message ............................ 285
Distribution of the vehicle occu-
pants (definition) ............................ 395
DOT (Department of Transporta-
tion) (definition) ............................. 393
DOT, Tire Identification Number
(TIN) ............................................... 392
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 393
General notes ................................ 399
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 393
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 393
Important safety notes .................. 374
Increased vehicle weight due to
optional equipment (definition) ...... 393
Information on driving .................... 374
Kilopascal (kPa) (definition) ........... 393
Labeling (overview) ........................ 389
Load bearing index (definition) ...... 394
Load index ..................................... 391
Load index (definition) ................... 393
Maximum load on a tire (defini-
tion) ............................................... 394
Maximum loaded vehicle weight
(definition) ..................................... 393
Maximum permissible tire pres-
sure (definition) ............................. 394
Maximum tire load ......................... 391
Maximum tire load (definition) ....... 394
MOExtended tires .......................... 376
Optional equipment weight (defi-
nition) ............................................ 394
PSI (pounds per square inch) (def-
inition) ........................................... 394
Replacing ....................................... 395
Service life ..................................... 376
Sidewall (definition) ....................... 394
Snow chains .................................. 377
Speed rating (definition) ................ 393
Storing ........................................... 395
Structure and characteristics
(definition) ..................................... 392
Summer tires in winter .................. 376
Temperature .................................. 388TIN (Tire Identification Number)
(definition) ..................................... 394
Tire bead (definition) ...................... 394
Tire pressure (definition) ................ 394
Tire pressures (recommended) ...... 393
Tire size (data) ............................... 399
Tire size designation, load-bearing
capacity, speed rating .................... 389
Tire tread ....................................... 375
Tire tread (definition) ..................... 394
Total load limit (definition) ............. 395
Traction ......................................... 388
Traction (definition) ....................... 394
Tread wear ..................................... 388
Uniform Tire Quality Grading
Standards ...................................... 387
Uniform Tire Quality Grading
Standards (definition) .................... 393
Wear indicator (definition) ............. 394
Wheel and tire combination ........... 401
Wheel rim (definition) .................... 393
see Flat tire
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 370
Important safety notes .................. 367
Towing a trailer
Axle load, permissible .................... 416
Cleaning the trailer tow hitch ......... 349
Coupling up a trailer ...................... 232
Decoupling a trailer ....................... 233
Driving tips .................................... 228
ESP
®(Electronic Stability Pro-
gram) ............................................... 75
Installing the ball coupling ............. 230
Lights display message .................. 272
Mounting dimensions .................... 415
Power supply ................................. 234
Pulling away with a trailer .............. 157
Removing the ball coupling ............ 234
Trailer loads ................................... 416
Towing away
Important safety guidelines ........... 367
Installing the towing eye ................ 368
Notes for 4MATIC vehicles ............ 370
Removing the towing eye ............... 369
T

ransporting the vehicle ................ 369
With both axles on the ground ....... 369
Index19

W
Warning and indicator lampsABS ................................................ 294
Brakes ...........................................2 93
Check Engine ................................. 299
Coolant .......................................... 299
Distance warning ........................... 301
ESP
®.............................................. 296
ESP®OFF ....................................... 297
Fuel tank ........................................ 299
General notes ................................ 291
Overview .......................................... 34
Parking brake ................................ 298
PASSENGER AIR BAG ......................4 3
Reserv efuel .................................. .299
Restraint system ............................ 298
Seat belt ........................................ 292
Steering ......................................... 303
Tire pressure monitor .................... 302
Warranty .............................................. 23
Washer fluid
Display message ............................ 289
Wheel and tire combinations
Tires ............................................... 401
Wheel bolt tightening torque ........... 399
Wheel chock ...................................... 396
Wheels
Changing a wheel .......................... 395
Checking ........................................ 375
Cleaning ......................................... 347
General notes ................................ 399
Important safety notes .................. 374
Information on driving .................... 374
Interchanging/changing ................ 395
Mounting a new wheel ................... 398
Mounting a wheel .......................... 395
Removing a wheel .......................... 398
Snow chains .................................. 377
Storing ...........................................3 95
Tightening torque ........................... 399
Wheel size/tire size ....................... 399
Window curtain air bag
Display message ............................ 269
Operation ......................................... 51
Windows
see Side windows Windshield
Defrosting .............. ........................ 146
Wi

ndshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 341
Important safety notes .................. 413
Windshield wipers
Problem (malfunction) ................... 138
Rear window wiper ........................ 135
Replacing the wiper blades ............ 135
Switching on/off ........................... 134
Winter driving
Important safety notes .................. 376
Slippery road surfaces ................... 180
Snow chains .................................. 377
Winter operation
Radiator cover ............................... 339
Summer tires ................................. 376
Winter tires
M+S tires ....................................... 376
Wiper blades
Cleaning ......................................... 347
Important safety notes .................. 135
Replacing ....................................... 135
Replacing (rear window) ................ 137
Replacing (windshield) ................... 135
Wooden trim (cleaning instruc-
tions) .................................................. 350
Index21

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop.
22Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
Introduction25
Z

the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required ofmanufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
Introduction27
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