2016 MERCEDES-BENZ GLC-Class ESP

the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required ofmanufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
Introduction27
Z

This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded bythe EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-
bility arising from the extraction of this infor- mation by unauthorized Mercedes-Benz per-
sonnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com-
ponent may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource
Introduction29
Z

Warning and indicator lamps
FunctionPage
:åESP®OFF296
;÷ESP®296
=·Distance warning301
?ÐPower steering303
A#! Turn signals126
B!Electric parking brake
(yellow)
298
C! ABS294
D;Check Engine299
EElectric parking brake (red)298
F USA only
!Canada only
FBrakes (red)293
$USA only
JCanada only
G?Coolant299
HéThis lamp has no func-
tion
FunctionPage
IJ This lamp has no func-
tion
J6 Restraint system43
KüSeat belts292
LKHigh-beam head-
lamps
126
ML Low-beam head-
lamps
125
N8 Reserve fuel299
OTParking lamps,
license plate lamp and
instrument cluster lighting
125
PN This lamp has no func-
tion
QR Rear fog lamp125
RhTire pressure monitor302
34Instrument cluster
At a glance

Front air bags
Driver's air bag:deploys in front of the
steering wheel. Front-passenger front air
bag ;deplo ysinfront of and above the glove
box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the
occupants inthe front seats.
The PASS ENGER AIR BAG OFF and
PASS ENGER AIR BAG ON indicator lamps
inform you about the status of the front-
passenger air bag (
Ypage 43).
The front-passenger front air bag will only
deplo y if:
Rthe system, based on the OCS weight sen-
sor readings, detects that the front-
passenger seat is occupied (
Ypage 51).
The PASS ENGER AIR BAG ON indicator
lamp is lit(
Ypage 52)
Rthe restraint system control unit predicts a
high acc ident severity
Driver's knee bag
Driver's knee bag :deploys under the steer-
ing column. The driver's knee bag istriggered
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occu-
pant inthe driver's seat.
Side impact air bags
GWARNIN G
Unsuitable seat cover scould restrict or eve n
preven tth edeploymen tof th eair bags inte-
grated int oth eseats. Consequently, th eair
bags canno tprotect vehicl eoccupant sas
they are designed to do. In addition ,th efunc-
tion of th eOccupant Classification Syste m
(OCS )could be restricted. This poses an
increased ris kof injury or eve nfatal injury.
You should only use seat cover sthat have
been approve dfor th erespective seat by
Mercedes-Benz.
Front side impact air bags :and rear side
impact air bags ;deploy next to the outer
bols ter of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. Ho wever,itdoes
not protect the:
Rhead
Rneck
Rarms
In the event of a side impact, the side impact
air bag isdeployed on the side on which the
impact occurs.
50Occupant safety
Safety

rest and the head restraint position accord-
ingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint
system manufacturer's installation instruc-
tions.
Occupant Classification System opera-
tion (OCS)
:PASSENGER AIR BAG ON indicator lamp
;PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
XPress the Start/Stop button once or twice,
or turn the SmartKey to position 1or 2in
the ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six seconds.
The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up: the
front-passenger front air bag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
air bag is deployed.
RPASSENGER AIR BAG OFF lights up: the
front-passenger front air bag is deactiva-
ted. It will then not be deployed in the event of an accident. If the status of the front-passenger front air
bag changes while the vehicle is in motion, an
air bag display message appears in the instru-
ment cluster (
Ypage 271). When the front-
passenger seat is occupied, always pay atten-
tion to the PASSENGER AIR BAG ON and
PASSENGER AIR BAG OFF indicator lamps. Be
aware of the status of the front-passenger
front air bag both before and during the jour-
ney.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of
an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front- passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct.
GWARNING
If you secure a child in a rearward-facing child
restraint system on the front-passenger seat
and the PASSENGER AIR BAG ON indicator
lamp is lit up, the front-passenger front air bag may deploy in an accident. The child could be
struck by the air bag. This poses an increased
risk of injury or even fatal injury.
52Occupant safety
Safety

ment cluster and the PASSENGER AIR BAG
OFF indicator lamp light up simultaneously.
The front-passenger front air bag is deactiva-
ted in this case and does not deploy during anaccident. Have the system checked by quali-
fied technicians as soon as possible. Consult
an authorized Mercedes-Benz Center. The
front-passenger seat should only be repaired
at an authorized Mercedes-Benz Center.
If the front-passenger seat, the seat cover or
the seat cushion is damaged, have the nec-
essary repair work carried out at an author-
ized Mercedes-Benz Center.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories
that have been approved by Mercedes-Benz.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy. The Occupant Classification
System (OCS) categorizes the occupant in the
front-passenger seat. Depending on that
result, the front-passenger front air bag is
either enabled or deactivated.
System self-test
GDANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at all
in the event of an accident with high deceler-
ation. This poses an increased risk of injury or
even fatal injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop.
GDANGER
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the
front-passenger front air bag is disabled. It will
not be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front-
passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or
even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front- passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe person is seated properly with a cor-
rectly fastened seatbelt
Rthe front-passenger seat has been moved
back as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop.
GWARNING
Objects between the seat surface and the
child restraint system could affect OCS oper- ation. This could result in the front-passenger
air bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forward-
facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the
54Occupant safety
Safety

Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Ypage 54).
ProblemPossible causes/consequences andMSolutions
The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person of a stature cor-
responding to that of an
adult.The classification of the person on the front-passenger seat is
incorrect.
XMake sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (
Ypage 51).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.
The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
Runoccupied
Roccupied with the
weight of a child up
to twelve months old
in a child restraint
system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the
child seat.
XMake sure that the entire base of the child restraint system rests on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as pos-
sible against the backrest of the front-passenger seat. If nec-
essary, adjust the position of the front-passenger seat.
XMake sure that the seat cushion length is fully retracted.
XWhen installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and
the child restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
XMake sure that no objects are applying additional weight onto
the seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do notinstall a child restraint system on the front-passenger seat. It is
recommended that you install the child restraint system on a
suitable rear seat.
XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.
56Occupant safety
Safety

Deployment of Emergency Tensioning
Devicesan dair bags
Important safet ynotes
GWARNING
The air bag parts are hot after an air bag has
bee ndeployed .There is aris kof injury.
Do no ttouch th eair bag parts .Hav e a
deployed air bag replaced at aqualified spe -
cialis tworkshop as soo nas possible.
GWARNING
A deployed air bag no longer offers any pro -
tection and canno tprovid eth eintended pro -
tection in an accident. There is an increase d
ris kof injury.
Hav eth evehicle towed to aqualified special-
ist workshop in order to hav e adeployed air
bag replaced.
It is important fo ryour safet yand that of your
passenger to hav edeployed air bags replaced
and to hav eany malfunctionin gair bags
repaired. Thi swill help to mak esur eth eair
bags continue to perform their protective
function fo rth evehicle occupant sin th e
event of acrash .
GWARNING
Pyrotechnic Emergency Tensioning Devices
that hav ebee ndeployed are no longer opera-
tional and are unable to perform their inten-
ded protective function .Thi sposes an
increase dris kof injury or eve nfatal injury.
Therefore, hav epyrotechni cEmergency Ten -
sioning Devices whic hhav ebee ntriggere d
immediately replaced at aqualified specialis t
workshop .
An electric moto ris used by PRE-SAF E®to
trigger th etightenin gof th eseat belt in haz -
ardous situations. Thi sprocedur eis reversi-
ble.
If Emergency Tensioning Devices are trig-
gered or air bags are deployed ,you will hear a
bang, and asmall amount of powder may also be released. The
6restrain tsystem warn -
in g lamp lights up.
Only in rar ecases will th eban gaffec tyour
hearing. The powder that is release dgener-
ally doe sno tconstitute ahealth hazard ,but it
may caus eshort-term breathin gdifficulties in
people wit hasthm aor other respirator yprob-
lems. To avoid this, you may wish to get out of
th evehicle or ope nth ewindows as soo nas it
is saf eto do so.
Ai rbags and pyrotechni cEmergency Tension-
in gDevices (ETDs) contain perchlorat emate-
rial ,whic hma
y require special handlin gand
regard fo rth eenvironment. National guide-
lines mus tbe observed durin gdisposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation
Duringth efirst stage of acollision ,th e
restrain tsystem contro luni tevaluates impor -
tant physical dat arelatin gto vehicle deceler -
ation or acceleration ,suc has:
Rduration
Rdirection
Rintensit y
Based on th eevaluation of this data, th e
restrain tsystem contro luni ttriggers th e
Emergency Tensioning Devices durin g afron -
ta lor rea rcollision .
An Emergency Tensioning Devic ecan only be
triggered, if:
Rth eignition is switched on
Rth ecomponent sof th erestrain tsystem are
operational; see "Restrain tsystem warnin g
lamp " (
Ypage 43)
Rthebelt tongue is engage din th ebuckl eon
th erespective front-passenger seat
The Emergency Tensioning Devices in th e
rea rcompartmen tare triggere dindepend -
entl yof th eloc kstatus of th eseat belts.
If th erestrain tsystem contro luni tdetects a
more severe accident, further component sof
Occupant safety57
Safety
Z