2016 MERCEDES-BENZ GLA service

Always have the following work carried out at
an authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct useIf you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal-
functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions.26
Introduction

The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving.
Off-road ABS An ABS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated ( Y
page 199).
At speeds below 20 mph (30 km/h), the front
wheels lock cyclically during braking. The dig-
ging-in effect achieved in the process reduces
the stopping distance on off-road terrain. This
limits steering capability.
BAS (Brake Assist System)
General information BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. COLLISION PREVENTION ASSIST
PLUS
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
COLLISION PREVENTION ASSIST PLUS con-
sists of a distance warning function with an
autonomous braking function and adaptive
Brake Assist.
COLLISION PREVENTION ASSIST PLUS can
help you to minimize the risk of a front-end
collision with a vehicle ahead or reduce the
effects of such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you
will be warned visually and acoustically. If you
do not react to the visual and audible collision
warning, autonomous braking can be initiated
in critical situations. If you apply the brake
yourself in a critical situation, the COLLISION
PREVENTION ASSIST PLUS adaptive Brake
Assist assists you.
Important safety notes
Detection of hazardous situations can be par-
ticularly impaired by: R
there is dirt on the sensors or anything else
covering the sensors R
there is snow or heavy rain R
there is interference by other radar sources R
there are strong radar reflections, for
example in parking garages R
a narrow vehicle traveling in front, e.g. a
motorbike R
a vehicle traveling in front on a different line R
new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Observe the important safety notes in the
"Breaking-in notes" section ( Y
page 148).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-66
Driving safety systems
Safety

A visual and audible alarm is triggered if the
alarm system is armed and you open: R
a door R
the vehicle with the mechanical key R
the tailgate R
the hood X
To switch the alarm off with the Smart-
Key: press the 6 or 7 button on the
SmartKey.
The alarm is switched off.
or X
Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
( Y
page 149). X
Insert the SmartKey into the ignition lock.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 second s, the mbrace emergency call
system automatically notifies the Cus-
tomer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the mes-
sage or data provided that: R
you have subscribed to the mbrace ser-
vice. R
the mbrace service has been activated
properly. R
the necessary mobile phone network is
available.74
Protection against theft
Safety

adjusted using COMAND or Audio 20 (see the
separate Operator's Manual).
Manual interior lighting control X
To switch the front interior lighting on:
set the switch to the J position.X
To switch the front interior lighting off:
set the switch to the 3 position or (if the
door is closed) to the center position. X
To switch the rear interior lighting on or
off: press the B button.X
To switch the reading lamp on or off:
press the = button.
Crash-responsive emergency lighting The interior lighting is activated automatically
if the vehicle is involved in an accident. X
To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or X
Lock and then unlock the vehicle using the
SmartKey.
Replacing bulbs
Important safety notes
Xenon bulbs
G DANGER
Xenon bulbs carry a high voltage. You can get
an electr ic shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Alwa ys have work on
the Xenon bulbs carried out at a qualif ied spe-
cialist worksho p.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs
G WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if: R
you touch it R
it is hot R
you drop it R
you scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only install spare
bulbs of the same type and the specified volt-
age.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during opera-
tion. Do not allow bulbs to come into contact
with liquids.
There are bulbs other than the Xenon bulbs
that you cannot replace. Only replace the
bulbs listed ( Y
page 122). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop. Replacing bulbs 121
Lights and windshield wipers Z

with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the coun-
try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel
Observe the following tips to save fuel: R
The tires should always be inflated to the
recommended tire pressure. R
Remove unnecessary loads. R
Remove roof racks when they are not nee-
ded. R
Warm up the engine at low engine speeds. R
Avoid frequent acceleration or braking. R
Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain. Drinking and driving
G WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. Always
have work on the engine carried out at a
qualified specialist workshop. Mercedes-
Benz recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. Driving tips 175
Driving and parking Z

In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
The vehicle is only designed for easily nego-
tiable off-road terrain and poor road surfaces.
When driving off-road, substances such as
sand, mud and water or water mixed with oil
may get into the brakes. This could result in a
reduced braking effect or in total brake failure
and also in increased wear and tear. The brak-
ing characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different brak-
ing characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter-
rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes
H Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Off-road driving is only possible with the Off-
Road Engineering package ( Y
page 199).
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain: R
Off-road program ( Y
page 199) R
Off-road ABS ( Y
page 66) R
Off-road 4ETS ( Y
page 69) R
Off-road ESP ®
( Y
page 72) R
DSR (Downhill Speed Regulation)
( Y
page 197)
Observe the following notes: R
Stop the vehicle before starting to drive
along an off-road route. If necessary, acti-
vate the off-road program ( Y
page 157).R
To avoid damaging the vehicle, make sure
there is always sufficient ground clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 285). R
Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR ( Y
page 197). R
Drive slowly and evenly, if necessary at a
walking pace. R
Ensure that the wheels are in contact with
the ground at all times. R
Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route. R
Check the depth of water before fording
rivers and streams. R
Watch out for obstacles. R
Take care when turning on an uphill or
downhill slope or when driving across a
slope. The vehicle could otherwise tip over. R
Always keep the side windows and the pan-
orama roof with power tilt/sliding panel
closed during the journey. R
Do not deviate from marked routes.
Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD Driving tips 181
Driving and parking Z

Otherwise, your vehicle could be damaged
or bottom out and get stuck.
Observe the following rules when driving
along ruts in off-road terrain or on roads with
loose gravel: R
Activate the off-road program
( Y
page 157). R
Avoid high engine speeds. R
Shift to a lower gear using the left-hand
steering wheel paddle shifter. R
Drive slowly. R
Where ruts are too deep, drive with the
wheels of one side on the center grassy
area, if possible.
Traveling uphill
Approach/departure angle
G WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a
risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. R
Observe the warnings for off-road driving
( Y
page 180). R
Follow the line of fall when driving on slopes
and steep inclines. R
Before driving on extreme uphill and down-
hill gradients, select the off-road program
( Y
page 157). R
Drive slowly. R
Accelerate gently and make sure that the
wheels are gripping. R
Avoid high engine speeds, except when
driving on sandy and muddy routes with
high driving resistance. R
Use the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate
to the gradient. R
Use the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients.
Hill start assist will aid you when pulling away
on a hill. For further information about hill
start assist, see ( Y
page 153).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
Always observe the approach/departure
angle values ( Y
page 384).
Maximum gradient-climbing capability Always observe the maximum gradient climb-
ing ability values ( Y
page 384).
Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill.
Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents: R
the vehicle from lifting off the ground on the
brow of a hill R
the vehicle from traveling too quickly down
the other side
Driving downhill R
Drive slowly. R
Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight. Oth-
erwise, the vehicle could slip sideways, tip
and rollover. R
Shift to a lower gear using the left-hand
steering wheel paddle shifter before tack-
ling steep downhill gradients. Driving tips 183
Driving and parking Z

If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in
front becomes too small.
Stopping
G WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if: R
there is a malfunction in the system or in
the voltage supply. R
DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS ( Y
page 190).
If DISTRONIC PLUS detects that the vehicle in
front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever. When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi-
tion P if: R
the driver's seat belt is not fastened and the
driver's door is open. R
the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and: R
a system malfunction occurs. R
the power supply is not sufficient.
If a malfunction in the electric parking brake
occurs, then the transmission may also be
shifted into position P automatically.
Setting a speed
C
To store the current speed or a higher
speed D
To store the current speed or a lower
speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set. X
Press the cruise control lever up C for a
higher speed or down D for a lower speed.X
To adjust the set speed in 1 mph incre-
ments (1 km/h increments): brieflyDriving systems 189
Driving and parking Z