2016 MERCEDES-BENZ GLA oil

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode. X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D .X
Have the transmission checked at a qualified specialist work-
shop immediately.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely. Refueling 169
Driving and parking Z

In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
The vehicle is only designed for easily nego-
tiable off-road terrain and poor road surfaces.
When driving off-road, substances such as
sand, mud and water or water mixed with oil
may get into the brakes. This could result in a
reduced braking effect or in total brake failure
and also in increased wear and tear. The brak-
ing characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different brak-
ing characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter-
rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes
H Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Off-road driving is only possible with the Off-
Road Engineering package ( Y
page 199).
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain: R
Off-road program ( Y
page 199) R
Off-road ABS ( Y
page 66) R
Off-road 4ETS ( Y
page 69) R
Off-road ESP ®
( Y
page 72) R
DSR (Downhill Speed Regulation)
( Y
page 197)
Observe the following notes: R
Stop the vehicle before starting to drive
along an off-road route. If necessary, acti-
vate the off-road program ( Y
page 157).R
To avoid damaging the vehicle, make sure
there is always sufficient ground clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 285). R
Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR ( Y
page 197). R
Drive slowly and evenly, if necessary at a
walking pace. R
Ensure that the wheels are in contact with
the ground at all times. R
Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route. R
Check the depth of water before fording
rivers and streams. R
Watch out for obstacles. R
Take care when turning on an uphill or
downhill slope or when driving across a
slope. The vehicle could otherwise tip over. R
Always keep the side windows and the pan-
orama roof with power tilt/sliding panel
closed during the journey. R
Do not deviate from marked routes.
Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD Driving tips 181
Driving and parking Z

function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road X
Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the
engine oil level must be sufficiently high to
ensure a correct oil supply in the vehicle. X
Wheels and tires: check the tire tread
depth and tire pressure. X
Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires. X
Replace any missing valve caps. X
Replace dented or damaged wheels. X
Rims: dented or bent rims can result in a
loss of tire pressure and damage the tire
bead. Before driving off-road, check the
wheels and replace them if necessary.
Checklist after driving off-road
! If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop. X
Deactivate off-road program ( Y
page 157).X
Deactivate DSR ( Y
page 197).X
Clean the headlamps and rear lights and
check for damage. X
Clean the front and rear license plates. X
Clean the wheels and tires with a water jet
and remove any foreign objects. X
Clean the wheels, wheel housings and the
vehicle underside with a water jet; check
for any foreign objects and damage. X
Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts. X
After the trip, examine without fail the
entire undercarriage, wheels, tires, brakes, bodywork structure, steering, chassis and
exhaust system for damage. X
After driving in sand, mud, gravel, water or
similar dirty conditions, have the following
checked and cleaned: R
brake discs R
wheels R
brake pads R
axle joints X
If you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving over poor road surfaces places
greater demands on your vehicle than driving
on normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident to
yourself and other road users.
Driving on sand
Observe the following rules when driving on
sand: R
Activate the off-road program
( Y
page 157). R
Avoid high engine speeds. R
Use the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate
to the terrain. R
Drive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground. R
Drive in the tracks of other vehicles if pos-
sible. Make sure that: -
the tire ruts are not too deep. -
the sand is sufficiently firm. -
the ground clearance of the vehicle is
sufficient.
Tire ruts and gravel roads
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.182
Driving tips
Driving and parking

Display messages
Possible causes/consequences and P Solutions
Auxiliary Batter y
Malfunction The auxiliar y battery fo r th e automati c transmissio n is no longer
bein g charged. X
Visit a qualified specialist workshop .X
Unti l then , set th e transmissio n to position P before you switch
of f th e engine. X
Before leavin g th e vehicle, apply th e electric parkin g brake.
Trans. Oil Overhea‐
ted Drive on wit h
Car e Mercedes-AMG vehicles: th e transmissio n oil has overheated.
Manual drive progra m M and th e temporarily active manual drive
progra m are no longer available. The engin e powe r output is
reduced. X
Allow th e vehicl e to cool down .
4matic Currently
Unavailable 4MATIC has overheated. The vehicl e is only driven by th e fron t
wheels. X
Drive on .
The airflow cools 4MATIC mor e quickly.
Whe n th e display message goe s out , 4MATIC is available again
and th e vehicl e is driven by all four wheels.
4matic Inoperative 4MATIC is malfunctioning. The vehicl e is only driven by th e fron t
wheels. X
Visit a qualified specialist workshop .
e The tailgat e is open .
G WARNIN G
Whe n th e engin e is running , exhaus t gase s can ente r th e vehicl e
interio r if th e tailgat e is open .
There is a ris k of poisoning. X
Clos e th e tailgate.
f The hoo d is open .
A warnin g tone also sounds.
G WARNIN G
The open hoo d may bloc k your vie w when th e vehicl e is in motion .
There is a ris k of an accident. X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 171).X
Clos e th e hood. Display messages 26 3
On-board computer and displays Z

Checking the oil level using the oil dip-
stick
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
Example X
Pull oil dipstick C out of the dipstick guide
tube. X
Wipe off oil dipstick C .X
Slowly slide oil dipstick C into the guide
tube to the stop, and take it out again.
If the level is between MIN mark

Example: engine oil cap X
Turn cap C counter-clockwise and remove
it. X
Add engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l) of
engine oil. X
Replace cap C on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely. X
Check the oil level again with the oil dip-
stick ( Y
page 310).
Further information on engine oil
( Y
page 379).
Checking and adding other service
products
Checking coolant level
G WARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
! The coolant may only be checked and cor-
rected when the engine is cool (coolant
temperature below 104 ‡ (40 †). Check-
ing the coolant when the coolant tempera-
ture is above 104 ‡ (40 †) may result in
damage to the engine or to the engine cool-
ing system. Example X
Park the vehicle on a level surface.
Only check the coolant level when the vehi-
cle is on a level surface and the engine has
cooled down. X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 149). X
Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
104 ‡ (40 †). X
Turn the SmartKey to position 0 in the igni-
tion lock ( Y
page 149). X
Slowly turn cap C counter-clockwise and
to relieve excess pressure. X
Turn cap C further counter-clockwise and
remove it.
If the coolant is at the level of marker bar

Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
Windshield washer concentrate could ignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
X
To open: pull cap C upwards by the tab.X
Add the premixed washer fluid. X
To close: press cap C onto the filler neck
until it engages.
If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid ( Y
page 264).
Further information on windshield washer
fluid/antifreeze ( Y
page 382).
ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
You can find information on the type of ser-
vice and service intervals in the Maintenance
Booklet. You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level ( Y
page 309).
The multifunction display shows a service
message for several seconds, e.g.: R
Service A in .. Days R
Service A Due R
Service A Exceeded by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A or B , possibly in connection with a
number or another letter, indicates the type
of service. A
stands for a minor service and B
for a major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule: X
Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or X
After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message X
Press the v or 8 button on the steer-
ing wheel.312
ASSYST PLUS
Maintenance and care

Displaying service messages X
Switc h on th e ignition .X
Press th e Y or e butto n to selec t th e
Serv.
menu.X
Press th e c or d butto n to selec t th e
ASSYST PLU S
submen u and confirm by
pressing th e v button.
The servic e due dat e appears in th e multi-
function display.
Information about Service
Resetting th e ASSYS T PLUS service
interva l display
! If th e ASSYST PLU S servic e interval dis -
play has been inadvertentl y reset , this set -
ting can be correcte d at a qualified special-
ist workshop .
Hav e servic e wor k carrie d out as described
in th e Maintenance Booklet . Thi s may oth-
erwise lead to increase d wear and damage
to th e major assemblies or th e vehicle.
A qualified specialis t workshop , e.g. an
authorized Mercedes-Ben z Center, will reset
th e ASSYST PLU S servic e interval display
after th e servic e wor k has been carrie d out .
You can also obtain further information on
maintenance work, fo r example.
Specia l service requirement s
The specifie d maintenance interval take s only
th e normal operation of th e vehicle into
account. Under arduous operatin g condition s
or increase d load on th e vehicle, mainte -
nance wor k mus t be carrie d out more fre-
quently, fo r example:R
regular city drivin g wit h frequent intermedi-
at e stops R
if th e vehicle is primarily used to trave l
short distances R
use in mountainous terrain or on poo r road
surfaces R
if th e engin e is ofte n lef t idlin g fo r lon g peri-
ods
Under these or similar conditions, have, fo r
example, th e air filter, engin e oil and oil filte r
replaced or changed more frequently. Under
arduous operatin g conditions, th e tires mus t
be checke d more often. Further information
can be obtained at a qualified specialist work-
shop, e.g. an authorized Mercedes-Ben z Cen -
ter.
Drivin g abroadAn extensive Mercedes-Ben z Servic e networ k
is also available in other countries. You can
obtain further information from any author -
ized Mercedes-Ben z Center.
Car e
General notes
H Environmental not e
Dispose of empty packagin g and cleanin g
cloths in an environmentally responsible man -
ner.
! Fo r cleanin g your vehicle, do no t use any
of th e following : R
dry, rough or har d cloths R
abrasiv e cleanin g agents R
solvents R
cleanin g agents containin g solvents
Do no t scrub .
Do no t touch th e surfaces or protective
films wit h har d objects , e.g. a rin g or ic e
scraper. You could otherwise scratch or
damage th e surfaces and protective film.
! Do no t par k th e vehicle fo r an extended
period straight after cleanin g it , particularly
after havin g cleaned th e wheels wit h whee l
cleaner. Wheel cleaners could caus e
increase d corrosion of th e brake discs and
brake pads/linings. Fo r this reason , youCare 313
Maintenance and care Z