2016 MERCEDES-BENZ GLA heating

Problems with the rear window defroster Problem
Possible causes/consequences and P Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged. X
Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again.
Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in particu-
lar at low temperatures. Only use air-recircu-
lation mode briefly to prevent the windows
from fogging up.
The operation of air-recirculation mode is the
same for all control panels.
Switching on/off X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 149).X
To activate: press the

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode. X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D .X
Have the transmission checked at a qualified specialist work-
shop immediately.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely. Refueling 169
Driving and parking Z

Braking
Important safety notes
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting to
a lower gear in good time. This allows you to
take advantage of the engine's braking
effect. For this, you need to have selected
manual drive program M . This helps you to
avoid overheating the brakes and wearing
them out excessively.
When you take advantage of the engine's
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road sur-
face. This could cause damage to the drive
train. This type of damage is not covered by
the Mercedes-Benz warranty.
Briefly depressing the accelerator pedal on
downhill gradients while the manual drive
program M is temporarily activated: the auto-
matic transmission may switch to the last
active automatic drive program E or S . The
automatic transmission may shift to a higher
gear. This can reduce the engine's braking
effect.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident. Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance. R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten-
tion to the traffic conditions. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead. Driving tips 177
Driving an d parking Z

G DANGER
If th e exhaust pipe is blocke d or adequate
ventilation is no t possible, poisonous gase s
suc h as carbon monoxide (CO) may ente r th e
vehicle. This is th e case, e.g. if th e vehicl e
become s trapped in snow. There is a ris k of
fatal injury.
If you leav e th e engin e or th e auxiliary heating
running, mak e sur e th e exhaust pipe and area
around th e vehicl e are clear of snow. To
ensur e an adequate supply of fresh air, open a
window on th e side of th e vehicl e that is no t
facing int o th e wind.
Hav e your vehicl e winter-proofe d at a quali-
fie d specialist workshop at th e onset of win -
ter.
Drive particularly carefully on slipper y road
surfaces. Avoid sudde n acceleration , steering
and brakin g maneuvers . Do no t use th e cruise
control or DISTRONI C PLUS.
If th e vehicl e threaten s to skid or canno t be
stoppe d when moving at low speed:X
Shift th e transmission to position N .X
Try to bring th e vehicl e under control usin g
corrective steering .
The outside temperature indicator is no t
designed to serve as an ice-warnin g device
and is therefor e unsuitable for that purpose .
Changes in th e outside temperature are dis-
played after a short delay.
Indicate d temperatures jus t abov e th e freez -
in g p oin t d o no t guarantee that th e road sur -
fac e is free of ice . The road may still be icy,
especially in wooded areas or on bridges .
You should pay special attention to road con-
dition s when temperatures are around freez -
in g point.
Fo r mor e information on drivin g wit h snow
chains, see ( Y
page 343).
Fo r mor e information on drivin g wit h summer
tires , see ( Y
page 342).
Observ e th e note s in th e "Winte r operation "
section ( Y
page 342). Off-road driving
Import ant safety notes
G WARNIN G
If you drive on a steep inclin e at an angle or
tur n when drivin g on an incline, th e vehicl e
could slip sideways, ti p and rollover. There is a
ris k of an accident.
Always drive on a steep inclin e in th e lin e of
fall (straight up or down ) and do no t tur n th e
vehicle.
G WARNIN G
Flammabl e material suc h as leaves, grass or
twigs may ignit e if they come int o contact wit h
hot part s of th e exhaust system. There is a ris k
of fire.
Whe n drivin g off roa d or on unpaved roads,
chec k th e vehicle's underside regularly. In
particular, remove part s of plants or other
flammabl e materials whic h hav e become
trapped . In th e cas e of damage, contact a
qualified specialist workshop .
! There is a ris k of damag e to th e vehicl e if:R
th e vehicl e become s stuck , e.g. on a high
cur b or an unpaved road R
you drive to o fas t ove r an obstacle, e.g. a
cur b or a hole in th e road R
a heav y objec t strikes th e undercarriage
or part s of th e chassi s
In situation s lik e this, th e body, th e under-
carriage, chassi s parts, wheels or tires
could be damaged without th e damag e
bein g visible. Components damaged in this
way can unexpectedly fail or, in th e cas e of
an accident, no longer withstand th e strain
they are designed to .
If th e underbody panelin g is damaged,
combustible materials suc h as leaves,
gras s or twigs can gather between th e
underbody and th e underbody paneling. If
these materials come in contact wit h hot
part s of th e exhaust system, they can catch
fire.180
Driving tips
Driving and parking

R
Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall. R
Check that the brakes are working normally
after a long downhill stretch.
Off-road ABS is activated when the off-road
program is selected.
At speeds below 18 mph (30 km/h), the front
wheels lock cyclically during braking. The dig-
ging-in effect achieved in the process reduces
the stopping distance on off-road terrain. The
steerability of the vehicle is considerably
reduced if the wheels lock.
Driving systems
Cruise Control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select a low gear in
good time. You need to have previously selec-
ted manual gearshifting M ( Y
page 166). By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
The speed indicated in the speedometer may
differ slightly from the speed stored.
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time and for staying in
your lane.
Do not use cruise control: R
in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads R
on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid R
when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
C
To activate or increase speed D
To activate or reduce speed

trol Off message in the multifunction dis-
play for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared.
DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically to avoid exceeding the set
speed or to maintain the designated distance
from the vehicle in front.
Change into a lower gear in good time on long
and steep downhill gradients. This is espe-
cially important if the vehicle is laden. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the
instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
DISTRONIC PLUS operates in range between
0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients. Important safety notes
G WARNING
DISTRONIC PLUS does not react to: R
people or animals R
stationary obstacles on the road, e.g. stop-
ped or parked vehicles R
oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
G WARNING
DISTRONIC PLUS cannot always clearly iden-
tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may: R
give an unnecessary warning and then
brake the vehicle R
neither give a warning nor intervene R
accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS.
G WARNING
DISTRONIC PLUS brakes your vehicle with up
to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is
a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.186
Driving systems
Driving and parking

Cigarette lighter
G WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if: R
the hot cigarette lighter falls R
a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit.
X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 149).X
Vehicles with a stowage compartment
cover: press the lower section of cover C .
The stowage compartment opens. X
Press in cigarette lighter D .
Cigarette lighter D will pop out automati-
cally when the heating element is red-hot. 12 V sockets
General notes X
Turn the SmartKey to position 1 in the igni-
tion lock ( Y
page 149).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A). Accesso-
rie s include suc h item s as charger s fo r mobile
phones.
If you use th e sockets fo r lon g period s whe n
th e engin e is switched off, th e battery may
discharge.
An emergency cut-out ensures that th e on -
boar d voltage doe s no t drop to o low. If th e on -
boar d voltage is to o low, th e power to th e
sockets is automatically cut . Thi s ensures
that ther e is sufficien t power to start th e
engine.
Socket in th e front-co mpartment center
console
X
Vehicles with a stowage compartment
cover: press the lower section of cover C .
The stowage compartment opens. X
Lift up the cover of socket D .Features 291
Sto wag e an d features Z

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions: R
when towing the vehicle R
in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that: R
the side windows and the sliding sunroof
are fully closed. R
the ventilation/heating is switched off
(the OFF button has been pressed/the
airflow control is set to position 0 ).R
the windshield wiper switch is in position
0 .
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun-
try. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a
gentle jet of water. X
Do not point the water jet directly towards
the air inlet. X
Use plenty of water and rinse out the
sponge frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.314
Care
Maintenance and care