Rear-view mirror
Anti-glare (manual) ........................ 109
Dipping (automatic) ....................... 110
Recycling
see Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 382
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 169
Refueling process .......................... 170
see Fuel
Remote control
Garage door opener ....................... 300
Programming (garage door
opener) .......................................... 301
Replacing bulbs
Important safety notes .................. 121
Overview of bulb types .................. 122
Removing/replacing the cover
(front wheel arch) .......................... 122
Rescue card ......................................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 252
Warning lamp ................................. 275
see Fuel
Residual heat (climate control) ........ 143
Restraint system
Display message ............................ 243
Introduction ..................................... 42
Warning lamp ................................. 274
Warning lamp (function) ................... 43
Reverse gear (selector lever) ........... 161
Reversing feature
Panorama sliding sunroof ................ 95
Roller sunblind ................................. 97
Side windows ................................... 90
Tailgate ............................................ 86
Roadside Assistance (breakdown) .... 24
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 96
Roof carrier ........................................ 288 Roof lining and carpets (cleaning
guidelines) ......................................... 320
Roof load (maximum) ........................ 383
S Safety
Children in the vehicle ..................... 58
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 46
Cleaning ......................................... 320
Correct usage .................................. 46
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 266
Warning lamp (function) ................... 47
Seats
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 104
Adjusting (Performance Seat) ........ 106
Adjusting the 4-way lumbar sup-
port ................................................ 106
Adjusting the head restraint .......... 105
Cleaning the cover ......................... 319
Correct driver's seat position ........ 102
Folding the backrest (rear com-
partment) forwards/back .............. 284
Important safety notes .................. 103
Seat heating problem .................... 108
Storing settings (memory func-
tion) ............................................... 112
Switching seat heating on/off ....... 107
Securing cargo .................................. 285
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 319
Sensors (cleaning instructions) ....... 317
Service menu (on-board com-
puter) .................................................. 229
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 38016
Index
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) ..................... 383
Trunk load (maximum) ................... 383
Vehicle data (off-road driving)
Approach/departure angle ............ 384
Maximum gradient climbing abil-
ity .................................................. 384
Vehicle dimensions ........................... 383
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 376
Vehicle tool kit .................................. 322
Ventilation
Setting the vents ........................... 144
Video
Operating the DVD ......................... 225
VIN
Seat ............................................... 376
Type plate ...................................... 376
W Warning and indicator lamps
ABS ................................................ 269
Brakes ........................................... 268
Check Engine ................................. 275
Coolant .......................................... 275
Distance warning ........................... 277
ESP ®
.............................................. 271
ESP ®
OFF ....................................... 272
Fuel tank ........................................ 275
LIM (DISTRONIC PLUS) .................. 187
Overview .......................................... 32
Reserve fuel ................................... 275
Restraint system ............................ 274
Seat belt ........................................ 266
SPORT handling mode ................... 272
Tire pressure monitor .................... 278
Washer fluid
Display message ............................ 264
Wheel and tire combinations
Tires ............................................... 369
Wheel bolt tightening torque ........... 366
Wheel chock ...................................... 364 Wheels
Changing a wheel .......................... 363
Checking ........................................ 341
Cleaning ......................................... 316
General notes ................................ 367
Important safety notes .................. 340
Information on driving .................... 340
Interchanging/changing ................ 363
Mounting a new wheel ................... 366
Removing a wheel .......................... 366
Storing ........................................... 363
Tightening torque ........................... 366
Wheel size/tire size ....................... 367
Window curtain air bag
Display message ............................ 244
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 141
Windshield washer system
Adding washer fluid ....................... 311
Important safety notes .................. 382
Windshield wipers
Display message ............................ 264
Problem (malfunction) ................... 129
Rear window wiper ........................ 126
Replacing the wiper blades ............ 126
Switching on/off ........................... 125
Winter driving
Slippery road surfaces ................... 179
Snow chains .................................. 343
Winter operation
General notes ................................ 342
Winter tires
M+S tires ....................................... 342
Wiper blades
Cleaning ......................................... 317
Important safety notes .................. 126
Replacing (re ar w indow) ................ 128
R
eplacing (windshield) ................... 126
Wooden trim (cleaning instruc-
tions) .................................................. 319
Workshop
see Qualified specialist workshop Index 21
Protection of the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Use only genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts ( Y
page 376).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Maintenance The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet.
Breakdown assistance The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-24
Introduction
Always have the following work carried out at
an authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct useIf you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal-
functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions.26
Introduction
COMAND/mbrace (Canada: TELEAID) If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as: R
how various systems in your vehicle are
operating R
whether or not the driver and passenger
seat belts are fastened R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and R
how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation. To read data r ecorded by an EDR, special
equipment
is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-
bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com-
ponent may result in a malfun ction of the
Restr aint System Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website: Introduction 27
Z
How the air bag system works is deter-
mined by the severity of the accident detec-
ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-
dent: R
frontal collision R
side impact R
rollover
Automatic measures after an acci-
dentImmediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
the engine is switched off and the fuel sup-
ply is cut off R
vehicles with mbrace: automatic emer-
gency call
Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For
this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be appropriate to the age, weight and size of
the child R
be sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions R
be sure to observe the instructions and
safety notes on the "Occupant Classifica-
tion System (OCS)" ( Y
page 51)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.58
Children in the vehicle
Safety
is the front-passenger front air bag deactiva-
ted.
Always observe the child restraint system
manufacturer's installation and operating
instructions.
Forward-facing child restraint system If it is absolutely necessary to install a
forward-facing child restraint system on the
front-passenger seat, always move the front-
passenger seat as far back as possible. Fully
retract the seat cushion length. The entire
base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not
touch the roof or be subjected to a load by the
head restraint. Adjust the angle of the seat
backrest and the head restraint position
accordingly. Always make sure that the shoul-
der belt strap is correctly routed from the
vehicle belt outlet to the shoulder belt guide
on the child restraint system. The shoulder
belt strap must be routed forwards and down-
wards from the vehicle belt outlet. If neces-
sary, adjust the vehicle belt outlet and the
front-passenger seat accordingly.
Always observe the child restraint system
manufacturer's installation and operating
instructions. Child-proof locks
Important safety notes
G WARNING
If children are traveling in the vehicle, they
could: R
open doors, thus endangering other people
or road users R
exit the vehicle and be caught by oncoming
traffic R
operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for: R
the rear doors ( Y
page 64) R
the rear side windows ( Y
page 64)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.Children in the vehicle 63
Safety Z