XTake the mechanical key out of the Smart-
Key (
Ypage 79).
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
as far as it will go to position1.
The door is unlocked.
XTurn the mechanical key back and remove
it.
XInsert the mechanical key into the Smart-
Key (
Ypage 79).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the tailgate.
XPress the locking button on the driver’s
door (
Ypage 84).
XCheck whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the Smart-
Key (
Ypage 79).
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key clockwise as far as
it will go to position 1.
XTurn the mechanical key back and remove
it.
XMake sure that the doors and the tailgate
are locked.
XInsert the mechanical key into the Smart-
Key (
Ypage 79).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
Cargo compartment85
Opening and closing
Z
Useful information............................148
Notes on breaking-in a new vehi-
cle ....................................................... 148
Driving ............................................... 148
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) .................................................... 157
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .................158
Automatic transmission ...................159
Refueling ............................................ 169
Parking ............................................... 171
Driving tips ........................................ 174
Driving systems ................................ 184
147
Driving and parking
Starting procedure with the Start/Stop
button
The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function.
You can start the engine if a valid SmartKey is
in the vehicle. Switch off the engine and
always take the SmartKey with you when
leaving the vehicle, even if you only leave it for
a short time. Pay attention to the important
safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(
Ypage 149).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on start-
ing the engine (
Ypage 151).
You can also start your engine via your smart-
phone from outside the vehicle. In this case,
the previously selected climate control set-
ting is activated. In this way you can cool or
heat the interior of the vehicle before starting
the journey.
Only start the engine via your smartphone if it
is safe to start and run the engine where your
vehicle is parked.
Observe the legal stipulations in the area
where your vehicle is parked. Engine start via
smartphone may be limited to certain coun-
tries or regions.
You can execute a maximum of two consec-
utive starting attempts via your smartphone.
If you insert the key into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at
any time. You can only start the engine via your smart-
phone if:
Rthe key is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started
via your smartphone before carrying out
maintenance or repairs. You can prevent an
engine start via your smartphone, for exam-
ple, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood.
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
152Driving
Driving and parking
When engaging transmission positionDor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pull-
ing away.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any time.
You can also deactivate the automatic locking
feature (
Ypage 230).
It is only possible to shift the transmission
from position Pto the desired position if you
depress the brake pedal. Only then can the
parking lock be deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): if you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved
but the parking lock remains engaged.
Mercedes-AMG vehicles: if you do not
depress the brake pedal, the selector lever
can still be moved but the parking lock
remains engaged.
At transmission fluid temperatures below
Ò4 ‡ (Ò20 †), you can only shift out of park
position Pinto another transmission position
when the engine is running.
iUpshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 173).
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
Further information on holding the vehicle
stationary on uphill gradients (
Ypage 163).
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
Driving153
Driving and parking
Z
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.The HOLD function or DISTRONIC PLUS is activated.
XDeactivate the HOLD function (Ypage 193) or DISTRONIC
PLUS (
Ypage 186).
XTry to start the engine again.
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 151). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 331).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two
minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
156Driving
Driving and parking
ProblemPossible causes/consequences andMSolutions
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
XHave the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant
warning lamp may also
be on and a warning
tone may sound.The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 311). Observe the warning
notes as you do so and add coolant if necessary.
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change
the drive program. Depending on the drive
program selected the following vehicle char-
acteristics will change:
Rthe drive (engine and transmission man-
agement)
Rthe steering
Rthe availability of the ECO start/stop func-
tion
Rthe climate control:
Each time you start the engine with the
SmartKey or the Start/Stop button, drive pro-
gram Cis activated. For further information
about starting the engine, see (
Ypage 151).
XPress DYNAMIC SELECT button :as many
times as necessary until the desired drive
program is selected.
The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of
the selected drive program appears.
In addition, the current drive program set-
tings are displayed briefly in the Audio 20 or
COMAND display.
iIn a few countries, the ECO start/stop
function is deactivated at the factory due to the available fuel grade. In this case, the
ECO start/stop function is not available in
any drive program, regardless of the display
in the Audio 20 or COMAND display.
DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)157
Driving and parking
Z
Mercedes-AMG vehicles:it is only possible
to use kickdown in the automatic drive pro-
gram and the temporary manual drive pro-
gram M. When manual drive program Mis
permanently activated, kickdown is not pos-
sible.
For further information on kickdown in man-
ual drive program M(
Ypage 168).
Rocking the vehicle free
Shifting the transmission repeatedly between
gears Dand Rmay help to free the vehicle if it
has become stuck in slush or snow. The vehi-
cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift back and forth
between transmission positions Dand R,
move the DIRECT SELECT lever up and down
past the point of resistance.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program C (Comfort)
Drive program Cis characterized by the fol-
lowing:
Rthe vehicle delivers comfortable, economi-
cal handling characteristics.
Rthe vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully.
Rthe vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
Roptimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin. Drive program S (Sport)
Drive program
Sis characterized by the fol-
lowing:
Rsporty engine settings.
Rthe automatic transmission shifting up
later. the fuel consumption possibly being
higher as a result of the later automatic
transmission shift points.
Drive program I (Individual)
In drive program Ithe following properties of
the drive program can be selected:
Rthe drive (engine and transmission man-
agement)
Rthe steering
Rthe availability of the ECO start/stop func-
tion
Rthe climate control:
Information about the configuration of drive
program Iwith COMAND or Audio 20 can be
found in the Digital Operator's Manual.
iTo permanently select the gears in drive
program Iusing the steering wheel paddle
shifters, select the M(manual) setting for
the drive.
Off-road drive program
The Off-road drive program is characterized
by the following:
Rthe vehicle exhibits optimal driving charac-
teristics on easily negotiable off-road ter-
rain.
Drive program E (Economy)
Drive program Eis characterized by the fol-
lowing:
Rcomfort-oriented engine settings.
Roptimal fuel consumption resulting from
the automatic transmission shifting up
sooner.
Rthe vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully.
164Automatic transmission
Driving and parking
Rthe vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
Rthe automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin.
Rgliding mode is activated automatically
when engine-internal conditions are fulfil-
led and the accelerator is not depressed. Atthe same time the transmission’s clutch
opens and the vehicle rolls freely using its
kinetic energy. As a result great distances
can be completed without the engine brake
and fuel consumption reduced.
Mercedes-AMG vehicles
Drive program I (Individual)
In drive program Ithe following properties of
the drive program can be selected:
Rthe drive (engine management)
Rthe transmission management
Rthe suspension (vehicles with AMG RIDE
CONTROL)
RESP®
Information about the configuration of drive
program Iwith COMAND or Audio 20 can be
found in the Digital Operator's Manual.
Drive program C (Comfort)
Drive program Cis characterized by the fol-
lowing:
Rthe vehicle delivers comfortable, economi-
cal handling characteristics.
Rthe vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully.
Rthe vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
Roptimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin.
Rgliding mode is available.
Rthe ECO start/stop function is available.
Drive program S (Sport)
Drive program Sis characterized by the fol-
lowing:
Rthe vehicle exhibits sporty driving charac-
teristics.
Rthe automatic transmission shifting up
later. the fuel consumption possibly being
higher as a result of the later automatic
transmission shift points.
Rthe suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is not availa-
ble.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driv-
ing characteristics.
Rthe automatic transmission shifting up
later.
Rthe fuel consumption possibly being higher
as a result of the later automatic transmis-
sion shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles
with AMG adaptive sport suspension sys-
tem).
Rgliding mode is not available.
Rthe ECO start/stop function is not availa-
ble.
Drive program RACE (vehicles with AMG
RIDE CONTROL)
The RACE drive program is characterized by
the following:
Rthe vehicle exhibits driving characteristics
suitable for the racetrack.
Rall vehicle systems are set for maximum
sportiness.
Automatic transmission165
Driving an d parking
Z