Power steering will, however, continue to
function.
Protection against theft
Immobilizer
XTo activate with the SmartKey:remove
the SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
XTo deactivate: switch on the ignition.
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Any-
one can start the engine if a valid SmartKey
has been left inside the vehicle.
iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star-
ted (yet the vehicle's battery is charged),
the system is not operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is armed after approximately
15 seconds.
XTo deactivate using the SmartKey:
unlock the vehicle with the SmartKey.
or
XInsert the SmartKey into the ignition lock.
XTo deactivate using KEYLESS-GO: unlock
the vehicle with KEYLESS-GO.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the
vehicle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo turn the alarm off with the SmartKey:
press the %or& button on the
SmartKey.
The alarm is switched off.
or
XInsert the SmartKey into the ignition lock.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The Smart-
Key must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the
vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
78Protection against theft
Safety
Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 29).
SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not store the SmartKey:
Rwith electronic devices, e.g. a mobile
phone or another SmartKey.
Rwith metallic objects, e.g. coins or metal
foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the
SmartKey.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder. Otherwise,
the KEYLESS-GO key will not be recognized.
SmartKey functions
:& Locks the vehicle
;FOpens/closes the tailgate
=%Unlocks the vehicle
XTo unlock centrally: press the=button.
82SmartKey
Opening and closing
If you do not open the vehicle within
approximately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rprotection against theft is reactivated.
XTo lock centrally:press button:.
The SmartKey centrally locks and unlocks the following components:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 285).
You will receive visual and acoustic locking
confirmation if all components were able to
be locked.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (
Ypage 284).
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle.
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the functions of KEYLESS-GO with those of a con-
ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the &button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m). KEYLESS-GO checks whether a valid Smart-
Key is in the vehicle by periodically establish-
ing a radio connection between the vehicle
and the SmartKey. This happens:
Rwhen the external door handles are
touched
Rwhen starting the engine
Rwhile the vehicle is in motion
XTo unlock the vehicle:
touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor sur-
face :.
XConvenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
Further information on the convenience clos-
ing feature (
Ypage 99).
If you pull on the handle of the tailgate, only
the cargo compartment of the vehicle is
unlocked.
Deactivating and activating
If you do not intend to use a key for an exten-
ded period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power,
thereby conserving battery power. For the
purposes of activation/deactivation, the
vehicle must not be nearby.
SmartKey83
Opening and closing
Z
XTo deactivate:press the&button on
the SmartKey twice in rapid succession.
The battery check lamp (
Ypage 85) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated.
XTo activate: press any button on the
SmartKey or insert the SmartKey into the
ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again.
KEYLESS-GO start function
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a
SmartKey in the vehicle.
Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel on your own.
XTo change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice
(
Ypage 85).
iIf the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the &or% button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.
XTo unlock centrally: press the%but-
ton twice.
XTo lock centrally: press the&button. The KEYLESS-GO function is changed as fol-
lows:
XTo unlock the driver's door:
touch the
inner surface of the door handle on the
driver's door.
XTo unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
XTo lock centrally: touch the outer sensor
surface on one of the door handles
(
Ypage 83).
XTo restore the factory settings: press
and hold d
own the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (
Ypage 85).
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (
Ypage 78).
There are several ways to turn off the alarm:
XTo turn the alarm off with the SmartKey:
press the %or& button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XTo deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The SmartKey must be in the
vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
84SmartKey
Opening and closing
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the
SmartKey.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 394).
or
XJump-start the vehicle (Ypage 395).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.
XClose the door and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
ProblemPossible causes/consequences and MSolutions
You cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-GO or KEYLESS-GO start func-
tion:try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the SmartKey at
the driver's door handle from close range and press the %or
& button.
If this does not work:
XCheck the SmartKey battery and replace it if necessary
(
Ypage 85).
XUnlock (Ypage 92) or lock (Ypage 92) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 92) or lock (Ypage 92) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 83).
88SmartKey
Opening and closing
ProblemPossible causes/consequences andMSolutions
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 85) and replace it if nec-
essary (
Ypage 85).
If this does not work:
XUnlock (Ypage 92) or lock (Ypage 92) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 92) or lock (Ypage 92) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of
the SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
XUnlock (Ypage 92) or lock (Ypage 92) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 394).
or
XJump-start the vehicle (Ypage 395).
or
XConsult a qualified specialist workshop.
SmartKey89
Opening and closing
Z
ProblemPossible causes/consequences andMSolutions
Vehicles with KEY-
LESS-GO or the KEY-
LESS-GO start func-
tion:the engine cannot
be started using the
Start/Stop button. The
SmartKey is in the vehi-
cle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 85) and replace it if nec-
essary (
Ypage 85).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines (
Ypage 340).
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(
Ypage 67).
If the vehicle has previously been locked from
the outside, opening a door from the inside
90Doors
Opening and closing
XTurn the mechanical key clockwise as far as
it will go to position1.
XTurn the mechanical key back and remove
it.
XMake sure that the doors and the tailgate
are locked.
XInsert the mechanical key into the Smart-
Key.
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
iTailgate opening dimensions
(
Ypage 454).
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines (
Ypage 340).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You can:
Rclose the tailgate manually from outside
Ropen and close the tailgate automatically
from outside
Ropen and close the tailgate automatically
from inside
Rlimit the opening angle of the tailgate
Runlock the tailgate from inside with the
emergency release
Tailgate reversing feature
On vehicles with tailgate remote closing fea-
ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature.
If a solid object blocks or restricts the tailgate
when automatically opening or closing, this
procedure is stopped. If the tailgate is stop-
ped during the closing procedure, it will open again automatically. The automatic obstacle
Cargo compartment93
Opening and closing
Z