To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
!Do not use the trailer tow hitch for recov-
ery or towing. Do not use the towing eye for recovery. this could damage the vehicle. If
in doubt, have the vehicle recovered using
a crane.
!When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight
as possible and not at an acute angle.
Excessive tractive power could damage the
vehicles.
iWhen towing, it is preferable to use a rigid
towing bar as opposed to a tow rope. A rigid towing bar helps to keep the tractive power
low.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position Pwhen the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!Vehicles with differential locks: make
sure the differential locks are in automatic
mode. When towing, the differential locks
must not be switched on. The transmission may otherwise be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded. If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to position N
iDisarm the automatic locking feature
(
Ypage 285). You could otherwise be
locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
Example: towing eye mounting covers
398Towing and tow-starting
Breakdown assistance