2016 MERCEDES-BENZ E-Class WAGON wheel

iYou can also accept the call by voice com-
mand using the Voice Control System (see
the separate operating instructions).
iIf the phone number of the caller is trans-
ferred, it appears in the display. If the
phone number is saved in the phone book,
the contact's name is also displayed. If the phone number is not transferred,
Unknown
is shown in the display.
Rejecting a call
XTo select Reject: turn the controller and
press to confirm.
or
XPress ~on the multifunction steering
wheel.
Ending an active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The active call is ended.
Making a call
Using the telephone menu
XTo call up the telephone menu: press the
% button.
XTo select all numbers one after the other in
the telephone menu: turn and press the
controller each time.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Using call lists
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Call Lists: turn and press the
controller.
XTo select Calls ReceivedorCalls
Dialed: turn and press the controller.
The relevant list is displayed.
XTo select an entry and make a call: turn and
press the controller.
Using the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
The phone book is displayed with an active
character bar.
XTo select characters: turn the controller
and press to confirm.
The first contact with the selected first
character is highlighted in the phone book.
XSelect the characters of the contact you are
searching for one by one, pressing and con- firming with the controller each time.
XTo end the search: select ¬.
The contacts in the phone book are dis-
played.
XTo select a contact: turn and press the con-
troller.
If a contact contains more than one phone
number:
XTo select a telephone number: turn and
press the controller.
Further information on the phone book can be
found in the Digital Operator's Manual.
Setting up an Internet connection
Procedure and general information
USA: to use Mercedes-Benz Apps and Inter-
net access, mbrace must be activated and
operational. Furthermore, mbrace must be
activated for Mercedes-Benz Apps and Inter-
net access. No further settings are required.
Canada: in order to set up a mobile phone for
Internet access, your mobile phone must be
connected via Bluetooth
®to Audio 20/
COMAND. If you are using Internet access for
232Audio 20/COMAND operating system
Audio 20/COMAND

the hinges of the EASY-PACK folding lug-
gage-compartment floor.
!Vehicles with a B&O sound system: do not
remove the EASY-PACK folding floor.
Removing the EASY-PACK folding floor will
cause the cable set or the amplifier to be
damaged because the amplifier module is
screwed to the underside of the EASY-
PACK folding floor.
Opening and closing the folding cargo
compartment floor
The parts of the EASY-PACK load-securing kit are contained beneath the EASY-PACK fold-
ing floor. Beneath the insert, you will find, for
example, the TIREFIT kit or the emergency
spare wheel and the vehicle tool kit.
XTo open: open the tailgate.
XHolding the ribbing, press handle :down-
wards ;.
Handle :folds upwards.
XPull EASY-PACK folding luggage-compart-
ment floor =in the direction of the arrow by handle
:until it reaches the desired
position and engages in side ?.
XTo close:disengage the EASY-PACK fold-
ing luggage-compartment floor and pull it
back.
XPress the EASY-PACK folding luggage-com-
partment floor down ;until it engages.
Installing and removing the folding
cargo compartment floor
120° position
XRemove the combined cargo cover and net
(
Ypage 243).
XTo remove: move EASY-PACK folding lug-
gage-compartment floor :into the 120°
position and lift it upwards.
XTo install: push EASY-PACK folding lug-
gage-compartment floor :to the stop,
move it into the 120° position and make
sure it engages audibly.
XPull EASY-PACK folding luggage-compart-
ment floor :forwards.
EASY-PACK rear sill protector
(Wagon)
!
Before closing the tailgate, refasten the
EASY-PACK rear sill protector on the under-
side of the EASY-PACK folding luggage-
compartment floor.
The EASY-PACK rear sill protector could
otherwise be damaged.
Stowag earea s249
Stowag ean d features
Z

Information in the Digital Operator's
Manual
Inthe Digital Operator's Manual you willfind
information on the following topics:
RVanit y mirror inthe sun visor
RGlare from the side
mbrace
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you willfind
information on the following topics:
RDownloading destinations inCOMAND
RSe arch & Send
RVehicle remote opening
RVehicle remote closing
RStolen vehicle recovery service
RVehicle remote malfunction diagnosis
RDownloading routes
RSp eed alert
RGeo fencing
RTriggering the vehicle alarm
iThe mbrace system isonly availab le inthe
USA.
General notes
The mbrace system is only availablein the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system isactivated and operational. To log in,
press the ïMBInfo call button. Ifany of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the fol lowing telephone hot-
lin es:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-M ERCedes (1-800-367-6372)
or 1-866-990-9007 Sh
ort lyafter successfully registering with the
mbrace service, a user IDand password will
be sent to you bymail. You can use th ispass-
word to log onto the mbrace area under "Own-
ers Onlin e" athttp://www.mbusa.com .
The system isavailab leif:
Rit has been activated and isoperational
Rthe corresponding mob ilephone network is
availab lefor transmitting data to the Cus-
tomer Center
Ra servic e subscr iption isavailab le
Rthe starter battery issufficiently charged
Determining the location of the vehicle on a
map isonly possible if:
RGPS reception isavailable.
Rthe vehicle posit ion canbeforwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the COMAND/A udio 20 volume con-
trol.
The system offers various servic es, e.g.:
RAutomaticand manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of
all availab lefeatures under "Owners Online"
at http:/ /www.mbusa.com.
System self-test
After you have switched on the ignit ion, the
system carries out a self-diagnosis.
252Features
Stowage and features

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem. In
the Digital Operator's Manual, you will find
information on remote malfunction diagno-
sis.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
Features255
Stowage and features
Z

You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted. The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Garage door opener
General notes
The HomeLink®garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free
of charge)
More information on HomeLink
®and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 31).
256Features
Stowage and features

neck when warm, there is enough coolant
in expansion tank;.
XIf necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
XReplace cap:and turn it clockwise as far
as it will go.
For further information on coolant, see
(
Ypage 342).
Adding washer fluid to the windshield
washer system
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
XTo open: pull cap:upwards by the tab.
XAdd the premixed washer fluid.
XTo close: press cap :onto the filler neck
until it engages. If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid.
Further information on windshield washer
fluid/antifreeze (
Ypage 343).
Maintenance
ASSYST PLUS
The Digital Operator's Manual contains more
information on the ASSYST PLUS service
interval display.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!For cleaning your vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
266Care
Maintenance and care

Regular careof your vehicl eis acondition for
retainin gth equalit yin th elon gterm .
Use car eproducts and cleaning agents rec -
ommended and approve dby Mercedes-Benz.
Exterior car e
Automatic car wash
GWARNIN G
Braking efficiency is reduce dafter washin g
th evehicle. There is aris kof an accident.
Afte rth evehicl ehas been washed, brak e
carefully while payin gattention to th etraffic
condition suntil full brakin gpowe ris restored .
!If DISTRONI CPLU Sor th eHOLD function
is activated, th evehicl ebrakes automati-
call yin certain situations.
To preven tdamag eto th evehicle, deacti -
vat eDISTRONI CPLU Sand th eHOLD func-
tion in th efollowin gor other similar situa-
tions:
Rwhen towin gth evehicl e
Rin thecar wash
!Never clean your vehicl ein aTouchles s
Automati cCar Wash as these use special
cleaning agents .These cleaning agents can
damag eth epaintwork or plastic parts.
!Mak esur ethat:
Rth eside windows and th eslidin gsunroo f
are fully closed .
Rtheventilation/heatin gis switched off
(the OF Fbutto nhas been pressed).
Rth ewindshield wiper switch is in position
0 .
Otherwise ,th evehicl emight be damaged.
!In car washes wit h atowin gmechanism ,
mak esur ethat th eautomatic transmission
is in transmission position N,otherwise th e
vehicl ecould be damaged.
RVehicles wit h aSmartKey:
Do no tremove th eSmartKey fr om the
i

gnition lock. Do no topen th edriver's doo
ror front-passenger door when th e
engin eis switched off .Otherwise ,th e
automatic transmission select spark
position Pautomatically and locks th e
wheels. You can preven tthis by shiftin g
th eautomatic transmission to Nbefore -
hand.
RVehicles wit hKEYLESS-GO :
Do no topen th edriver's doo ror front-
passenger doo rwhen th eengin eis
switched off .Otherwise ,th eautomatic
transmission select spark position P
automatically and locks th ewheels.
!If th eke yis within th erear detection
range of KEYLESS-GO ,situation ssuc has
th efollowin gcould lead to th euninten -
tional openin gof th etrunk lid/tailgate:
Rusin g acar wash
Rusin g apowe rwasher
Mak esur ethat th eSmartKey is at least
10 ft (3 m) away from th evehicle.
Observ eth efollowin gto mak esur ethat th e
automatic transmission stays in position N:
XMak esur eth evehicl eis stationary and th e
ignition is switched off .
XTurn theSmartKey to position 2in th eigni-
tion loc k (
Ypage 137).
Use th eSmartKey instead of th eStart /
Stop butto non vehicles wit hKEYLESS-GO .
XDepress and hold th ebrak epedal .
XShift theautomatic transmission to posi-
tion N.
XReleas eth ebrak epedal .
XReleas eth eparkin gbrake.
XSwitc hoff th eignition and leav eth eSmart -
Key in th eignition lock.
You can wash th evehicl ein an automatic car
wash from th ever ystart .
If th evehicl eis ver ydirty, pre-wash it before
cleaning it in an automatic car wash .
Afte rusin gan automatic car wash ,wipe off
wax from th ewindshield and th ewiper
blades. This will preven tsmears and reduce
Care267
Maintenance and care
Z

wiping noises caused by residue on the wind-
shield.
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
RWashing by hand
RPower washers
RCleaning the paintwork
RMatte finish care
RCleaning the wheels
RCleaning the windows
RCleaning wiper blades
RCleaning the exterior lighting
RCleaning the mirror turn signals
RCleaning the sensors
RCleaning the rear view camera
RCleaning the 360° camera
RCleaning the exhaust pipes
Interior care
In the Digital Operator's Manual you will find
information on the following topics:
RCleaning the display
RCleaning the plastic trim
RCleaning the steering wheel and gear or
selector lever
RCleaning genuine wood and trim strips
RCleaning the seat covers
RCleaning the seat belts
RCleaning the headliner and carpets
268Care
Maintenance and care