2016 MERCEDES-BENZ E-Class SEDAN Malfunction

Anti-Theft Alarm systemsee ATA (Anti-Theft Alarm system)
Asht ray.............................................. .251
Assistance display (on-board com-
puter) ..................................................1 90
Assistance menu (on-board com-
puter) ..................................................1 90
ASSYST PLUS
Displaying a service message ........2 66
Hiding a service message .............. 266
Notes ............................................. 266
Resetting the service interval dis-
play ................................................ 266
Service message ............................ 266
Special service requirements ......... 266
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 87
Function ...........................................8 7
Switching off the alarm .................... 87
ATTENTION ASSIST
Activating/deactivating ................. 190
Display message ............................ 191
Function/notes ............................. 175
Audio 20
Components .................................. 216
Controller ...................................... 222
Display ........................................... 217
Functions ....................................... 216
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 191
Automatic car wash (care) ............... 267
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 121
Automatic transmission
Accelerator pedal position ............. 144
Automatic drive program ............... 144
Changing gear ............................... 144
DIRECT SELECT lever ..................... 142
Display message ............................ 191
Drive program display .................... 143 Driving tip
s .................................... 144
Eme
rgency running mode .............. 144
Engaging drive position .................. 143
Engaging neutral ............................ 143
Engaging park position (AMG vehi-
cles) ............................................... 142
Engaging park position automati-
cally ............................................... 143
Engaging reverse gear ................... 143
Engaging the park position ............ 143
Kickdown ....................................... 144
Manual drive program .................... 144
Manual drive program (AMG vehi-
cles) ............................................... 144
Overview ........................................ 142
Problem (malfunction) ................... 144
Program selector button ................ 144
Pulling away ................................... 140
Selector lever ................................ 142
Starting the engine ........................ 140
Steering wheel paddle shifters ...... 144
Transmission position display ........ 142
Transmission position display
(DIRECT SELECT lever) ................... 143
Transmission positions .................. 144
Automatic transmission emer-
gency mode ....................................... 144
B
Back button ....................................... 222
BAS (Brake Assist System) ................. 76
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
Function/notes ................................ 76
Important safety notes .................... 77
Battery (SmartKey)
Checking .......................................... 93
Replacing ......................................... 93
Battery (vehicle)
Charging ........................................ 278
Important safety notes .................. 275
Jump starting ................................. 279
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating ................. 190
Index5

Activating/deactivating (on-
board computer) ............................ 190
Notes/function .............................. 178
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 149
BlueTEC (DEF) .................................... 341
Bluetooth
®
Connecting another mobile
phone ............................................ 231
Entering the passcode ................... 229
Searching for a mobile phone ........ 229
see also Digital Operator's Man-
ual .................................................. 214
Telephony ...................................... 227
Box (trunk) ......................................... 245
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 194
Notes ............................................. 342
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 191
Brakes
ABS .................................................. 75
Adaptive Brake Assist ...................... 80
BAS .................................................. 76
BAS PLUS with Cross-Traffic
Assist ............................................... 76
Brake fluid (notes) ......................... 342
Display message ............................ 192
High-performance brake system .... 154
HOLD function ............................... 165
Important safety notes .................. 154
Maintenance .................................. 154
Parking brake ................................ 152
Riding tips ...................................... 154
Warning lamp ................................. 204
Breakdown
see Flat tire
Brightness control (instrument
cluster lighting) ................................... 37
Bulbs
see Replacing bulbs Buttons and controller
...................... 222
C
California
Important notice for retail cus-
tomers and lessees .......................... 29
Calling up a malfunction
see Display messages
Car
see Vehicle
Car key
see SmartKey
Care
360° camera ................................. 268
Car wash ........................................ 267
Carpets .......................................... 268
Display ........................................... 268
Exterior lights ................................ 268
Gear or selector lever .................... 268
Interior ........................................... 268
Matte finish ................................... 268
Notes ............................................. 266
Paint .............................................. 268
Plastic trim .................................... 268
Power washer ................................ 268
Rear view camera .......................... 268
Roof lining ...................................... 268
Seat belt ........................................ 268
Seat cover ..................................... 268
Sensors ......................................... 268
Tail pipes ....................................... 268
Trim pieces .................................... 268
Washing by hand ........................... 268
Wheels ........................................... 268
Windows ........................................ 268
Wiper blades .................................. 268
Wooden trim .................................. 268
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 99
Cargo compartment cover
Important safety notes .................. 243
Cargo compartment enlargement ... 241
Cargo compartment floor ................. 248
Cargo net
Attaching ....................................... 245
Important safety information ......... 244
6Index

see also Digital Operator's Man-
ual .................................................. 214
E
E10see Fuel
EASY-ENTRY feature
Activating/deactivating ................. 190
Function/notes ............................. 117
EASY-EXIT feature
Function/notes ............................. 117
Switching on/off ........................... 190
EASY-PACK cargo compartment
management system ........................ 246
EASY-PACK folding floor
Important safety notes .................. 248
EASY-PACK folding luggage-com-
partment floor
Opening and closing ......................2 49
EASY-PACK load-securing kit
Components and storage .............. 246
Inserting the brackets into the
loading rail ..................................... 247
EASY-PACK rear sill protector .......... 249
EASY-PACK trunk box ....................... 245
EBD (electronic brake force distri-
bution)
Display message ............................ 194
Function/notes ................................ 84
ECO display
Function/notes ............................. 154
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 141
General information ....................... 141
Important safety notes .................. 141
Introduction ................................... 141
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 67
Emergency release
Driver's door .................................... 96
Fuel filler flap ................................. 147
Trunk ............................................. 103 Vehicle ............................................. 96
Emergency spare wheel
General notes ................................ 329
Important safety notes .................. 329
Removing ....................................... 329
Storage location ............................ 329
Stowing .......................................... 330
Technical data ............................... 332
Emergency Tensioning Devices
Activation ......................................... 63
Emergency unlocking
Tailgate .......................................... 103
Emissi ons c
ontrol
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 202
Display message ............................ 199
ECO start/stop function ................ 141
Engine number ............................... 337
Irregular running ............................ 142
Jump-starting ................................. 279
Starting problems .......................... 142
Starting the engine with the
SmartKey ....................................... 140
Starting with KEYLESS-GO ............. 140
Switching off .................................. 152
Tow-starting (vehicle) ..................... 284
Engine electronics
Problem (malfunction) ................... 142
Engine oil
Adding ........................................... 264
Checking the oil level ..................... 263
Checking the oil level using the
dipstick .......................................... 264
Display message ............................ 191
Filling capacity ............................... 342
Notes about oil grades ................... 341
Notes on oil level/consumption .... 263
Temperature (on-board com-
puter) ............................................. 190
Entering an address
see also Digital Operator's Man-
ual .................................................. 214
ESP
®(Electronic Stability Pro-
gram)
Activating/deactivating (except
AMG vehicles) .................................. 81
10Index

Activating/deactivating (on-
board computer, except AMG
vehicles) ........................................ 190
AMG menu (on-board computer) ... 190
Characteristics ................................. 81
Deactivating/activating (button
in AMG vehicles) .............................. 82
Deactivating/activating (except
AMG vehicles) ................................ 190
Display message ............................ 192
ETS/4ETS ........................................ 81
Function/notes ................................ 80
General notes .................................. 80
Important safety information ........... 81
Trailer stabilization ........................... 84
Warning lamp ................................. 206
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 81
Exhaust check ................................... 154
Exhaust tail pipe (cleaning instruc-
tions) .................................................. 268
Exterior lighting
Setting options .............................. 120
see Lights
Exterior mirrors
Adjusting ....................................... 117
Dipping (automatic) ....................... 117
Folding in when locking (on-board
computer) ...................................... 190
Folding in/out (automatically) ....... 117
Folding in/out (electrically) ........... 117
Setting ........................................... 117
Storing settings (memory func-
tion) ............................................... 117
Storing the parking position .......... 117
Eyeglasses compartment ................. 239
F
Favorites
Adding ........................................... 223
Deleting ......................................... 224
Displaying and calling up ............... 223
Moving ........................................... 224
Overview ........................................ 223
Renaming ....................................... 224
Filler cap
see Fuel filler flap Flat tire
MOExtended tires .......................... 272
Preparing the vehicle ..................... 271
TIREFIT kit ...................................... 273
see Emergency spare wheel
Floormats ........................................... 259
Frequencies
Mobile phone ................................. 334
Two-way radio ................................ 334
Front fog lamps
Display message ............................ 191
Fuel
Additives ........................................ 339
Consumption statistics .................. 190
Displaying the current consump-
tion ................................................ 190
Displaying the range ...................... 190
Driving tips .................................... 153
Flexible fuel vehicles ...................... 340
Fuel gauge ....................................... 37
Grade (gasoline) ............................ 338
Important safety notes .................. 337
Premium-grade unleaded gaso-
line ................................................. 338
Problem (malfunction) ................... 149
Quality (diesel) ............................... 339
Refueling ........................................ 145
Tank content/reserve fuel ............. 338
Fuel filler flap
Emergency release ........................ 147
Opening ......................................... 146
Fuel level
Calling up the range (on-board
computer) ...................................... 190
Fuel tank
Capacity ........................................ 338
Problem (malfunction) ................... 149
Fuse allocation chart (vehicle tool
kit) ...................................................... 270
Fuses
Allocation chart ............................. 284
Before changing ............................. 284
Fuse box in the cargo compart-
ment .............................................. 285
Fuse box in the engine compart-
ment .............................................. 285
Fuse box in the trunk ..................... 285
Important safety notes .................. 284
Index11

Low-beam headlampsDisplay message ............................ 191
Switching on/off .......................... .121
Luggage holder (EASY-PACK load-
securing kit) ....................................... 247
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 116
M
M+S tires ............................................ 290
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) ..................................................2 68
mbrace
Call priority ....................................2 56
Display message ............................ 191
Downloading destinations
(COMAND) ..................................... 252
Downloading routes ....................... 252
Emergency call .............................. 253
General notes ................................ 252
Geo fencing ................................... 252
Locating a stolen vehicle ...............2 52
MB info call button ........................ 255
Remote vehicle locking .................. 252
Roadside Assistance button .......... 254
Search & Send ............................... 252
Self-test ......................................... 252
Speed alert ....................................2 52
System .......................................... 252
Triggering the vehicle alarm ........... 252
Vehicle remote malfunction diag-
nosis .............................................. 252
Vehicle remote unlocking .............. 252
Mechanical key
Function/notes ................................ 92
Inserting .......................................... 92
Locking vehicle ................................ 96
Removing ......................................... 92
Unlocking the driver's door .............. 96
Media Interface
see Separate operating instructions
Memory card (audio) ......................... 190
Memory function ............................... 117 Mercedes-Benz Intelligent Drive
360°camera .................................. 173
ABS (Anti-lock Brake System) .......... 75
Active Blind Spot Assist ................. 180
Active Lane Keeping Assist ............ 183
Active Parking Assist ..................... 170
ATTENTION ASSIST ........................ 175
BAS (Brake Assist) ........................... 76
BAS PLUS (Brake Assist PLUS)
with Cross-Traffic Assist .................. 76
Blind Spot Assist ............................ 178
COLLISION PREVENTION ASSIST
PLUS ................................................ 78
Cruise control ................................ 155
DISTRONI C PLUS ........................... 156
DISTR

ONIC PLUS with Steering
Assist and Stop&Go Pilot ...............1 63
ESP
®(Electronic Stability Pro-
gram) ............................................... 80
General notes ................................ 155
Lane Keeping Assist ......................1 79
PARKTRONIC ................................. 168
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 66
PRE-SAFE
®Brake .............................8 4
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS) .............. 67
Rear view camera .......................... 171
Traffic Sign Assist .......................... 176
Message memory (on-board com-
puter) .................................................. 191
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Authorizing .................................... 229
Connecting (Bluetooth
®inter-
face) ..............................................2 27
Connecting another mobile
phone ............................................ 231
De-authorizing ............................... 231
Enabling for Internet access .......... 233
Frequencies ................................... 334
Installation ..................................... 334
14Index

Operation ....................................... 189
RACETIMER ................................... 190
Service menu ................................. 190
Settings menu ...............................190
Standard display ............................ 190
Telephone menu ............................ 190
Trip menu ...................................... 190
Vehicle submenu ........................... 190
Video DVD operation ..................... 190
Online and Internet functions
Enabling a mobile phone for Inter-
net access ..................................... 233
Manually setting the access data
of the mobile phone network pro-
vider .............................................. 233
Selecting the access data of the
mobile phone network provider ..... 233
Setting up an Internet connection .. 232
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 30
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Vehicle equipment ........................... 28
Outside temperature display ........... 188
Overhead control panel ...................... 44
Override feature
Rear side windows ........................... 74
P
Paint code number ............................ 336
Paintwork (cleaning instructions) ... 268
Panic alarm .......................................... 48
Panorama roof with power tilt/
sliding panel
Important safety notes .................. 106
Opening/closing ............................ 108
Opening/closing the roller sun-
blind ............................................... 109
Problem (malfunction) ................... 111
Resetting ....................................... 109
Parking
Important safety notes .................. 151
Parking brake ................................ 152 Position of exterior mirror, front-
passenger side ............................... 117
Rear view camera .......................... 171
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 170
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 191
Notes/function .............................. 152
PARKTRONIC
Deactivating/activating ................. 170
Driving system ............................... 168
Function/notes ............................. 168
Important safety notes .................. 168
Problem (malfunction) ................... 170
Range of the sensors ..................... 169
Warning display ............................. 170
PASSENGER AIR BAG
Display message ............................ 198
Problems (malfunction) .................. 198
PASSENGER AIR BAG OFF
Indicator lamp .................................. 49
Pets in the vehicle ............................... 75
Phone book
see also Digital Operator's Man-
ual .................................................. 214
Phone call
Dialing ........................................... 232
Plastic hooks ..................................... 242
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 268
Power windows
see Side windows
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................ 191
Operation ......................................... 66
PRE-SAFE
®Brake
Activating/deactivating ................. 190
Display message ............................ 191
Function/notes ................................ 84
Important safety notes .................... 85
16Index

Warning lamp ................................. 210
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 67
Program selector button .................. 144
Protection against theft
ATA (Anti-Theft Alarm system) ......... 87
Immobilizer ...................................... 87
Protection of the environment
General notes ..................................2 7
Pulling away
Automatic transmission ................. 140
General notes ................................ 140
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card .....................................3 3
Qualified specialist workshop ........... 31
R
RACE START (AMG vehicles).............166
RACETIMER (on-board computer) .... 190
Radiator cover ................................... 263
Radio
Displaying radio text ......................2 36
Overview ........................................ 235
Selecting a station ......................... 190
Setting the waveband .................... 235
Switching on .................................. 234
see separate operating instructions
Radio mode
see also Digital Operator's Man-
ual ..................................................2 14
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Reading lamp ..................................... 123
Rear fog lamp
Display message ............................ 191
Switching on/off ........................... 121
Rear seats
Folding the backrest forwards/
back ............................................... 240
Rear sill protector .............................2 49Rear view camera
Cleaning instructions ..................... 268
Displays in the Audio display ......... 173
Displays in the COMAND display ... 173
Function/notes ............................. 171
Switching on/off ........................... 172
Rear window blind ............................ 251
Rear window defroster
Problem (malfunction) ................... 133
Switching on/off ........................... 133
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Rear-view mirror
Anti-glare (manual) ........................ 117
Dipping (automatic) ....................... 117
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 344
Refueling
Fuel gauge ....................................... 37
Important safety notes .................. 145
Refueling process .......................... 146
see Fuel
Remote control
Garage door opener ....................... 256
Programming (garage door
opener) .......................................... 257
Replacing bulbs
Important safety notes .................. 123
Overvi

ew of bulb types .................. 124
Reporting safety defects .................... 32
Rescue card ......................................... 33
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 191
Warning lamp ................................. 202
see Fuel
Residual heat (climate control) ........ 133
Restraint system
Display message ............................ 195
Introduction ..................................... 48
Warning lamp ................................. 208
Warning lamp (function) ................... 49
Reverse gear
Engaging (automatic transmis-
sion) ............................................... 142
Index17

Setting the timesee also Digital Operator's Man-
ual .................................................. 214
Settings
Factory (on-board computer) ......... 190
On-board computer ....................... 190
SETUP (on-board computer) .............190
Side impact air bag .............................5 6
Side marker lamp (display mes-
sage) ................................................... 191
Side windows
Cleaning ......................................... 268
Important safety information ......... 104
Opening/closing (all) ..................... 105
Opening/closing (front) ................. 105
Problem (malfunction) ................... 106
Resetting ....................................... 105
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 214
Sliding sunroof
Important safety notes .................. 106
Opening/closing ............................ 107
Problem (malfunction) ................... 111
Resetting ....................................... 108
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 93
Changing the programming ............. 92
Checking the battery ....................... 93
Display message ............................ 191
Door central locking/unlocking ....... 90
Important safety notes .................... 90
Loss ................................................. 94
Mechanical key ................................ 92
Overview .......................................... 90
Positions (ignition lock) ................. 137
Problem (malfunction) ..................... 94
Starting the engine ........................ 140
SMS
see also Digital Operator's Man-
ual .................................................. 214
Snow chains ...................................... 291
Sockets
Center console .............................. 251
General notes ................................ 251
Luggage compartment ................... 251 Rear compartment ......................... 251
Spare wheel
Stowing .......................................... 330
Special seat belt retractor .................. 69
Specialist workshop ............................ 31
Speed, controlling
see Cru ise co
ntrol
Speedometer
In the Instrument cluster ................. 37
Segments ...................................... 188
Selecting the unit of measure-
ment .............................................. 190
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 82
Warning lamp ................................. 207
Standing lamps
Display message ............................ 191
Switching on/off ........................... 121
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 139
STEER CONTROL .................................. 86
Steering (display message) .............. 201
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Activating/deactivating ................. 190
Display message ............................ 191
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 117
Button overview ............................... 39
Buttons (on-board computer) ......... 189
Important safety notes .................. 117
Paddle shifters ............................... 144
Steering wheel heating .................. 117
Storing settings (memory func-
tion) ............................................... 117
Steering wheel (cleaning instruc-
tions) .................................................. 268
Steering wheel heating
Switching on/off ........................... 117
Steering wheel paddle shifters ........ 144
Stopwatch (RACETIMER) ................... 190
Index19