ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 272).
or
XJump-start the vehicle (Ypage 274).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
!
The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
78Doors
Opening and closing
XTurn the mechanical key from position1
counter-clockwise as far as it will go to posi-
tion 2. Simultaneously pull the trunk lid han-
dle.
The trunk is unlocked.
XTurn the mechanical key back to position 1
and remove it.
XInsert the mechanical key into the SmartKey
(Ypage 75).
Trunk emergency release
You can open the trunk lid from inside the vehi-
cle with the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with
the trunk lid emergency release when the vehi-
cle is stationary or while driving.
The trunk lid emergency release does not open
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light:
REmergency release button :flashes for
30 minutes after the trunk lid is opened.
REmergency release button :flashes for
60 minutes after the trunk lid is closed.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win- dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature
is only an aid and is not a substitute for your
attentiveness when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
82Side windows
Opening and closing
Seat heating and seat ventilation
Switching the seat heating on/off
GWARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to excessively high tempera-
tures may be affected or they may even suffer
burn-like injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
Driver's and front-passenger seat
The three red indicator lamps in the button indi-
cate the heating level you have selected.
The system automatically switches down from
level 3to level 2after approximately eight
minutes.
The system automatically switches down from
level 2to level 1after approximately ten
minutes.
The system automatically switches off approx-
imately 20 minutes after it is set to level 1.
XTurn the SmartKey to position1or 2in the
ignition lock (Ypage 122).
XTo switch on: press button:repeatedly
until the desired heating level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
Switching the seat ventilation on/off
Driver's and front-passenger seat
The three blue indicator lamps in the buttons
indicate the ventilation level you have selected.
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 122).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the
panorama roof with power tilt/sliding panel
using the convenience opening feature
(
Ypage 83). The seat ventilation of the driv-
er's seat automatically switches to the high-
est level.
Seats95
Seats, steering wheel and mirrors
Z
Problems with the seat heating or seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel
:To adjust the steering wheel height
;To adjust the steering wheel position (fore-
and-aft adjustment)
iFurther related subjects:
REASY-ENTRY/EXIT feature (Ypage 98)
RStoring settings (Ypage 102)
Steering wheel heating
Switching on/off
96Steering wheel
Seats, steering wheel and mirrors
Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel heating
will switch back on automatically.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Vehicles with a memory function: if there is a
risk of becoming trapped by the steering wheel,
you can also one of the memory function posi-
tion buttons. The adjustment process is stop-
ped.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(
Ypage 195).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's door;
the SmartKey is in position 0or 1must be in
the ignition lock (
Ypage 122).
iThe steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected position when:
Rthe driver's door is closed
Rwith KEYLESS-GO: you press the Start/Stop
button once
or
Rwith the SmartKey: you insert the SmartKey
into the ignition lock
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
98Steering wheel
Seats, steering wheel and mirrors
temperature is low. Heating takes a maximum of
ten minutes.
iYou can also heat up the exterior mirrors
manually by switching on the rear window
defroster.
Folding the exterior mirrors in or out
electrically
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 122).
XBriefly press button :.
Both exterior mirrors fold in or out.
iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
iIf you are driving faster than 30 mph
(47 km/h), you can no longer fold in the exte-
rior mirrors.
Setting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must be
reset. The exterior mirrors will otherwise not
fold in when you select the "Fold in mirrors when
locking" function in the on-board computer
(
Ypage 196).
XTurn the SmartKey to position 1in the ignition
lock (Ypage 122).
XBriefly press button :.
Folding the exterior mirrors in or out
automatically
This function is only available in Canada.
If the "Fold in mirrors when locking" function is
activated in the on-board computer
(
Ypage 196):
Rthe exterior mirrors fold in automatically as
soon as you lock the vehicle from the outside.
Rthe exterior mirrors fold out again automati-
cally as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
iIf the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XVehicles without electrically folding exte-
rior mirrors: move the exterior mirror into
the correct position manually.
XVehicles with electrically folding exterior
mirrors: press and hold mirror-folding button
until you hear a click and then the mirrors
engage in position (
Ypage 100).
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
(
Ypage 99).
Automatic anti-glare mirrors
GWARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
If you come into contact with the electrolyte,
observe the following:
RRinse off the electrolyte from your skin
immediately with water.
RImmediately rinse the electrolyte out of
your eyes thoroughly with clean water.
RIf the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting.
RIf electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately.
100Mirrors
Seats, steering wheel and mirrors
low-beam headlamps go out after three
minutes.
When the engine is running, the vehicle is sta-
tionary and in bright ambient light: if you turn the
light switch toT, the daytime running lamps
and parking lamps switch on.
If the engine is running and you turn the light
switch to L, the manual settings take prec-
edence over the daytime running lamps.
USA only:
The daytime running lamps improve the visibility of your vehicle during the day. To do this, the
daytime running lamps function must be
switched on using the on-board computer
(
Ypage 194).
If the engine is running and you turn the light
switch to TorL, the manual settings
take precedence over the daytime running
lamps.
Low-beam headlamps
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
Even if the light sensor does not detect that it is
dark, the parking lamps and low-beam head-
lamps switch on when the ignition is switched on and the light switch is set to the Lposition.
This is a particularly useful function in the event
of rain and fog.
XTo switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to posi- tion 2or start the engine.
XTurn the light switch to L.
The green Lindicator lamp in the instru-
ment cluster lights up.
Rear fog lamp
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of thick
fog. Please take note of the country-specific
regulations for the use of rear fog lamps.
XTo switch on the rear fog lamp: turn the
SmartKey in the ignition lock to position 2or
start the engine.
XTurn the light switch to LorÃ.
XPress the Rbutton.
The yellow Rindicator lamp in the instru-
ment cluster lights up.
XTo switch off the rear fog lamp: press the
R button.
The yellow Rindicator lamp in the instru-
ment cluster goes out.
Parking lamps
!If the battery charge is very low, the parking
lamps or standing lamps are automatically
switched off to enable the next engine start.
Always park your vehicle safely and suffi-
ciently lit according to legal standards. Avoid
using the parking lamps
Tover a period of
several hours. If possible, swit
ch on the right-
hand X or left-hand Wstanding lamp.
XTo switch on: turn the light switch to T.
The green Tindicator lamp in the instru-
ment cluster lights up.
Standing lamps
Switching on the standing lamps ensures the
corresponding side of the vehicle is illuminated.
XTo switch on the standing lamps: the
SmartKey should not be in the ignition lock or
it should be in position 0.
XTurn the light switch toW(left-hand side of
the vehicle) or X(right-hand side of the
vehicle).
Combination switch
:High-beam headlamps
;Turn signal, right
104Exterior lighting
Lights and windshield wipers
Interior lighting
Overview of interior lighting
:uSwitches th erear interio rlighting on /
off
;| Switches th eautomatic interio rlight-
ing control on/off
=p Switches th eright-hand reading lamp
on/off
?c Switches th efron tinterio rlighting on /
off
Ap Switches th eleft-han dreading lamp
on/off
Interior lighting control
General notes
In order to preven tth evehicle's battery from
discharging ,th einterio rlighting function sare
automatically deactivated after som etime
except when th eSmartKey is in position 2in th e
ignition lock.
Automatic interior lighting control
XTo switch on/off: press the| button.
When th eautomatic interio rlighting control is
activated, th ebutto nis flus hwit hth eover-
head control panel.
The interio rlighting automatically switches on if
you:
Runlock th evehicl e
Ropenadoor
Rremove th eSmartKey from th eignition loc k
The interio rligh tis activated for ashort while
when th eSmartKey is remove dfrom th eignition
lock. You can activat ethis delaye dswitch-off
usin gth eon-board computer (
Ypage 195).
Replacing bulbs
Important safety notes
GWARNING
Bulbs, lamp sand connectors can get ver yhot
when operating .If you chang e abulb, you
could burn yourself on these components.
Ther eis aris kof injury.
Allow these component sto cool down before
changing abulb.
Vehicles with static LED headlamps:
Do no tuse abulb that has been dropped or if it s
glass tub ehas been scratched.
The bulb may explod eif:
Ryou touch it
Rit is hot
Ryou dro pit
Ryou scratch it
Only operate bulbs in enclosed lamp sdesigned
for that purpose .Only instal lspar ebulbs of th e
sam etyp eand th especifie dvoltage.
Mark son th eglass tub ereduce th eservic elife
of th ebulbs .Do no ttouch th eglass tub ewit h
your bare hands. If necessary, clean th eglass
tub ewhen cold wit halcohol or spirit and rub it
off wit h alint-free cloth .
Protect bulbs from moisture during operation .
Do no tallow bulbs to come int ocontact wit h
liquids.
Only replace th ebulbs listed (
Ypage 108).
Hav eth ebulbs that you canno treplace yourself
replace dat aqualified specialist workshop.
If you require assistanc ereplacing bulbs ,con-
sult aqualified specialist workshop.
If th ene wbulb still does no tligh tup, consult a
qualified specialist workshop.
Headlamps and lights are an important aspect of
vehicl esafety. You must there for
ema
k esur e
that these function correctl yat all times .Hav e
th eheadlamp setting checke dregularly.
Vehicles with static LED headlamp s
The fron tand rear ligh tclusters of your vehicl e
are equipped wit hLE Dligh tbulbs .Do no t
replace th ebulbs yourself .Contac t aqualified
specialist workshop whic hhas th enecessar y
specialist knowledge and tools to carry out th e
wor krequired.
Replacing bulbs107
Lights and windshield wipers
Z