Protection of the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio. Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada If you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter. R
the fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicle operation 27
Introduction Z
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153 ); go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/ content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
vehicle's operating state R
incidents R
malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example: R
operating conditions of system components,
e.g. fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems R
ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to: R
assist in recognizing and rectifying malfunc-
tions and defects R
analyze vehicle functions, e.g. after an acci-
dent R
optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example: R
repair services R
service processes R
warranties R
quality assurance30
Data stored in the vehicle
Introduction
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
call
Children in the vehicle
Important safety notes Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child R
be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions R
be sure to observe the instructions and safety
notes on the "Occupant classification system
(OCS)" ( Y
page 49) G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
( Y
page 43) and the notes on correct use of seat
belts ( Y
page 44).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) until they reach a height where a58
Children in the vehicle
Safety