2016 MERCEDES-BENZ CLS-Class automatic

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 293).
or
XJump-start the vehicle (Ypage 294).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (
Ypage 75).
You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (
Ypage 63).
Doors81
Opening and closing
Z

XTo unlock a front door:pull door handle;.
Locking knob :pops up.
The door is unlocked and can be opened.
XTo open a front door: pull door handle;.
XTo unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
XTo open a rear door: pull door handle;.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. The switches are on the driver’s door.
XTo unlock:press button :.
XTo lock:press button ;.
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
If the vehicle has been locked from the outside,
it cannot be centrally unlocked from the inside.
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (
Ypage 63).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
about five seconds until a tone sounds.
XTo activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore lock yourself out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(
Ypage 207).
82Doors
Opening and closing

Unlocking/locking the driver's door
using the mechanical key
i
If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key.
XTo unlock: turn the mechanical key counter-
clockwise as far as it will go to position 1.
XTo lock:turn the mechanical key clockwise as
far as it will go to position 1.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 75).
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid. The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 336).
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
(
Ypage 251).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
Vehicles without the trunk lid remote clos-
ing feature: the trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from outside
Ropened automatically from inside
Rlocked separately
Ropened with the emergency release button
Runlocked with the mechanical key
Vehicles with the trunk lid remote closing
feature: the trunk lid can be:
Ropened and closed manually from outside
Ropened/closed automatically from outside
Ropened/closed automatically from inside
Rlocked separately
Ropened with the emergency release button
Runlocked with the mechanical key
Trunk lid reversing feature
The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically. The automatic reversing feature
is only an aid and is not a substitute for your
attentiveness to the trunk lid while it is closing.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
Trunk83
Opening and closing
Z

If somebody becomes trapped:
Rpress theFbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpull on the trunk lid handle
Opening/closing from outside
Opening
XPress the %button on the SmartKey .
XPull handle :.
XRaise the trunk lid.
Closing
XPull the trunk lid down using recess :.
XIf necessary, lock the vehicle with the &
button on the SmartKey (Ypage 76) or with
KEYLESS-GO (Ypage 76).
If KEYLESS-GO detects only one SmartKey in the
trunk after it closed, the trunk lid opens again. If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
trunk lid.
Rpull the trunk lid handle
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 336).
84Trunk
Opening and closing

Opening
You can open the trunk lid automatically using
the SmartKey or the handle in the trunk lid.
XPress and hold theFbutton on the Smart-
Key until the trunk lid opens.
or
XIf the trunk is unlocked, pull the trunk lid han-
dle and release it again immediately
(
Ypage 84).
Closing
XPress closing button :in the trunk lid.
Vehicles with trunk lid remote closing fea-
ture: you can simultaneously close the trunk lid
and lock the vehicle. The KEYLESS-GO key must
be in the rear detection range of the vehicle.
XPress locking button ;in the trunk lid.
If all the doors are closed, the vehicle locks.
If KEYLESS-GO detects only one SmartKey in the
trunk after it closed, the trunk lid opens again. If
KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpull on the trunk lid handle
GWARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the vehi- cle. If children are left unsupervised in the
vehicle, they could activate the functions.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 336).
Trunk85
Opening and closing
Z

Make sure that nobody touches the side win-dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature
is only an aid and is not a substitute for your
attentiveness when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull and hold the corre-
sponding switch.
XTo close fully: pull the corresponding switch
beyond the pressure point.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press/pull the switch beyond the point of
resistance, automatic operation is started in the
corresponding direction. You can stop auto-
matic operation by pressing/pulling the switch
again.
Side windows87
Opening and closing
Z

Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and MSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The side window is closed without the automatic reversing feature.
Sliding sunroof
Important safety notes
GWARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped.
GWARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the slid- ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
90Sliding sunroof
Opening and closing

Resonance noises can occur in addition to the
usual airflow noises when th esliding sunroo fis
open .The yare caused by minor pressur efluc -
tuation sin th evehicl einterior. Change th eposi-
tion of th esliding sunroo for open aside window
slightly to reduce or eliminate these noises .
Sliding sunroof reversing feature
The sliding sunroofis equipped wit han auto -
matic reversing feature. If asoli dobjec tblocks
or restrict sth esliding sunroo fduring th eclosin g
process, th esliding sunroo fopen sagain auto -
matically. However, th eautomatic reversing
feature is only an aid and is no t asubstitut efor
your attentiveness when closin gth esliding sun -
roof.
GWARNIN G
The reversing feature does no treact:
Rto soft, ligh tand thin objects ,e.g. small fin -
ger s
Rove rth elast 1/ 6in (4 mm) of th eclosin g
movement
Rduring resetting
Rwhen closin gth esliding sunroo fagain man -
ually immediately after automatic reversing
This mean sthat th ereversing feature canno t
preven tsomeon ebein gtrapped in these sit -
uations. There is aris kof injury.
Mak esur ethat no body part sare in close
proximit yduring th eclosin gprocedure .
If somebod ybecome strapped :
Rrelease th eswitch immediately, or
Rpress th eswitch in any direction during th e
automatic closin gprocess
The closin gprocess is stopped.
Operating the sliding sunroof
Opening and closing
:To rais e
;To open
=To close/lower
XTurn th eSmartKey to position 1or 2in th e
ignition lock.
XPress or pull th e3 switch in th ecorre-
sponding direction .
If you press th e3 switch beyon dth epoin tof
resistance, an automatic opening/closing proc-
ess is started in th ecorresponding direction .
You can stop automatic operation by pressing /
pullin gth eswitch again .The automatic opening
and raising feature is available only when th e
sliding sunroo fis closed.
The sun protection cover automatically open s
alon gwit hth esliding sunroof. You can open or
close th esun protection cover manually when
th esliding sunroo fis raised or closed.
You can continu eto operate th esliding sunroo f
after switching off th eengin eor removing th e
SmartKey from th eignition lock. This function
remain sactive for fiv eminute sor until you open
a fron tdoor .
Resetting
!If thesliding sunroo fstill canno tbe opened
or closed fully after resetting ,contact aquali-
fie dspecialist workshop.
Reset th esliding sunroo fif it does no tmov e
smoothly.
XTurn th eSmartKey to position 2in th eignition
lock.
XRaise th esliding sunroo ffully at th erear
(Ypage 91).
Sliding sunroof91
Opening and closing
Z