2016 MERCEDES-BENZ CLA audio

Problem
Possible causes/consequences and P Solutions
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. X
Have the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant
warning lamp may also
be on and a warning
tone may sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 299). Observe the warning
notes as you do so and add coolant if necessary.
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change
the drive program. Depending on the drive
program selected the following vehicle char-
acteristics will change: R
the drive (engine and transmission man-
agement) R
the suspension (vehicles with damping sys-
tem or AMG adaptive sport suspension sys-
tem) R
the steering R
the availability of the ECO start/stop func-
tion R
the climate control:
Each time you start the engine with the
SmartKey or the Start/Stop button, drive pro-
gram C is activated. For further information
about starting the engine, see ( Y
page 149). X
Press DYNAMIC SELECT button C as many
times as necessary until the desired drive
program is selected.
The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of
the selected drive program appears.
In addition, the current drive program set-
tings are displayed briefly in the Audio 20 or
COMAND display.
i In a few countries, the ECO start/stop
function is deactivated at the factory due to
the available fuel grade. In this case, the
ECO start/stop function is not available in
any drive program, regardless of the display
in the Audio 20 or COMAND display.DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles) 155
Driving and parking Z

Mercedes-AMG vehicles: it is only possible
to use kickdown in the automatic drive pro-
gram and the temporary manual drive pro-
gram M . When manual drive program M is
permanently activated, kickdown is not pos-
sible.
For further information on kickdown in man-
ual drive program M ( Y
page 166).
Rocking the vehicle free Shifting the transmission repeatedly between
gears D and R may help to free the vehicle if it
has become stuck in slush or snow. The vehi-
cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift back and forth
between transmission positions D and R ,
move the DIRECT SELECT lever up and down
past the point of resistance.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program C (Comfort)
Drive program C is characterized by the fol-
lowing: R
the vehicle delivers comfortable, economi-
cal handling characteristics. R
the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully. R
the vehicle having improved driving stabil-
ity, for example on slippery road surfaces. R
optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin. Drive program S (Sport)
Drive program S is characterized by the fol-
lowing: R
sporty engine settings. R
the automatic transmission shifting up
later. the fuel consumption possibly being
higher as a result of the later automatic
transmission shift points.
Drive program I (Individual)
In drive program I the following properties of
the drive program can be selected: R
the drive (engine and transmission man-
agement) R
the suspension (vehicles with damping sys-
tem or AMG RIDE CONTROL) R
the steering R
the availability of the ECO start/stop func-
tion R
the climate control:
Information about the configuration of drive
program I with COMAND or Audio 20 can be
found in the Digital Operator's Manual.
i To permanently select the gears in drive
program I using the steering wheel paddle
shifters, select the M (manual) setting for
the drive.
Drive program E (Economy)
Drive program E is characterized by the fol-
lowing: R
comfort-oriented engine settings. R
optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. R
the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully. R
the vehicle having improved driving stabil-
ity, for example on slippery road surfaces. R
the automatic transmission shifting up
sooner. This results in the vehicle being162
Automatic transmission
Driving and parking

driven at lower engine speeds and the
wheels being less likely to spin. R
gliding mode is activated automatically
when engine-internal conditions are fulfil-
led and the accelerator is not depressed. At
the same time the transmission’s clutch
opens and the vehicle rolls freely using its
kinetic energy. As a result great distances
can be completed without the engine brake
and fuel consumption reduced.
Mercedes-AMG vehicles Drive program I (Individual)
In drive program I the following properties of
the drive program can be selected: R
the drive (engine management) R
the transmission management R
the suspension (vehicles with AMG RIDE
CONTROL) R
ESP ®
Information about the configuration of drive
program I with COMAND or Audio 20 can be
found in the Digital Operator's Manual.
Drive program C (Comfort)
Drive program C is characterized by the fol-
lowing: R
the vehicle delivers comfortable, economi-
cal handling characteristics. R
the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully. R
the vehicle having improved driving stabil-
ity, for example on slippery road surfaces. R
optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin. R
gliding mode is available. R
the ECO start/stop function is available. Drive program S (Sport)
Drive program S is characterized by the fol-
lowing: R
the vehicle exhibits sporty driving charac-
teristics. R
the automatic transmission shifting up
later. the fuel consumption possibly being
higher as a result of the later automatic
transmission shift points. R
the suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL). R
gliding mode is not available. R
the ECO start/stop function is not availa-
ble.
Drive program S+ (Sport Plus)
Drive program S+ is characterized by the fol-
lowing: R
the vehicle exhibits particularly sporty driv-
ing characteristics. R
the automatic transmission shifting up
later. R
the fuel consumption possibly being higher
as a result of the later automatic transmis-
sion shift points. R
the suspension exhibits particularly stiff
springing and damping settings (vehicles
with AMG adaptive sport suspension sys-
tem). R
gliding mode is not available. R
the ECO start/stop function is not availa-
ble.
Drive program RACE (vehicles with AMG
RIDE CONTROL)
The RACE drive program is characteriz ed by
the following: R
the vehicle exhibits driving characteristics
suitable for the racetrack. R
all vehicle systems are set for maximum
sportiness. R
the automatic transmission shifting up
later.Automatic transmission 163
Driving and parking Z

Rear view camera
General notes
Rear view camera C is an optical parking and
maneuvering aid. It uses guide lines to show
the area behind your vehicle in the Audio/
COMAND display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text shown in the Audio/COMAND
display depends on the language setting.
The following are examples of rear view
camera messages in the Audio/COMAND
display.
Observe the notes on cleaning ( Y
page 306).
Important safety notes
The rear view camera is only an aid. It is not a
replacement for your attention to your imme-
diate surroundings. You are always responsi-
ble for safe maneuvering and parking. When
maneuvering or parking, make sure that there
are no persons, animals or objects in the area
in which you are maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner: R
if the trunk lid is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the camera is exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) R
if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter R
if the camera lens is dirty or obstructed
Observe the notes on cleaning
( Y
page 306) R
if the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. license plate holder, bicycle rack).
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey
is in position 2 in the ignition lock. X
Make sure that the Activation by R
gear function is selected in Audio 20/
COMAND; see the Digital Operator's Man-
ual. X
Engage reverse gear.
The area behind the vehicle is shown with
guide lines in the Audio 20/COMAND dis-
play.
The image from the rear view camera is
available throughout the maneuvering
process.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to P or after
driving forwards a short distance.
Displays in the Audio 20/COMAND dis-
play
The rear view camera may show a distorted
view of obstacles, show them incorrectly or
not at all. The rear view camera does not show
objects in the following positions: R
very close to the rear bumper R
under the rear bumper R
in close range above the handle on the
trunk lid200
Driving systems
Driving and parking

Left control panel Y
e R
Calls up the menu and menu bar
c
d Press briefly: R
Scrolls in lists R
Selects a submenu or function R
In the Audio menu: selects the
previous or next station, when
the preset list or station list is
active, or an audio track or video
scene R
In the Tel (Telephone) menu:
switches to the phone book and
selects a name or telephone
number
c
d Press and hold: R
In the Audio menu: selects a pre-
set list or a station list in the
desired frequency range or an
audio track or video scene using
rapid scrolling R
In the Tel (Telephone) menu:
starts rapid scrolling if the phone
book is open
v R
Confirms the selection or display
message R
In the Tel (Telephone) menu:
switches to the telephone book
and starts dialing the selected
number 8 Press briefly: R
Back R
Vehicles with Audio 20: switches
off voice-operated control of the
navigation (see manufacturer's
operating instructions) R
Vehicles with COMAND:
switches off the Voice Control
System (see the separate oper-
ating instructions) R
Hides display messages or calls
up the last Trip
menu function
used R
Exits the telephone book/redial
memory
8 Press and hold: R
Calls up the standard display in
the Trip
menu
Right control panel

Audio menu
Selecting a ra dio station
C
Active station listD
Station frequency wit h memory position
The multifunction display shows station D
wit h station frequency or station name. The
preset position is only displayed alon g wit h
station D if this has been stored.X
Switc h on Audio 20 or COMAND and select
Radio; see th e separat e operating instruc-
tions. X
Press th e Y or e butto n on th e steer -
ing whee l to select th e Audio
menu.X
To select a preset list or station list :
press and briefly hold th e c or d
butto n until th e preset list or station list in
th e desired frequency range is shown. X
To select a station: briefly press c
or d .
i SIRIUS XM satellit e radi o function s lik e a
normal radio.
You can fin d further information on opera-
tion in th e "Satellit e radio" section of th e
separat e Audio 20 or COMAND operating
instructions.
Operating an audio player or audio
media
C
Curren t titl e Audio dat a from various audio device s or
media can be played, depending on th e equip-
men t installed in th e vehicle. X
Switc h on Audio 20 or COMAND and select
audio CD or MP3 mode; see th e separat e
operating instructions. X
Pre ss th e Y or e butto n on th e st eer -
ing whee l to select th e Audio
menu.X
To select th e next/previou s track :
briefly pre ss th e c or d button.X
To select a track fr om th e track list
(rapid scrolling): pre ss and hold th e c
or d butto n until desired track appears.
If you pre ss and hold c or d , th e
rapi d sc rollin g spee d is increased. Not all
audio drives or dat a carriers support this
function .
If track information is st ore d on th e audio
device or medium, th e multifunction display
will show th e number and titl e of th e track .
Video DVD operation
You can only operate DV D videos in th e Audio
men u in vehicles wit h COMAND .X
Switc h on COMAND and select vide o DV D
(see th e separat e operating instructions). X
Pre ss th e Y or e butto n on th e st eer -
ing whee l to select th e Audio
menu.X
To select th e next or previou s scene:
briefly press th e c or d button.X
To select a scene fr om th e scene list
(rapid scrolling): press and hold th e c
or d butto n until desired sc en e C
appear s.Menus and submenus 21 7
On-board computer and displays Z

Telephone menu
Introduction
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on the mobile phone (see the man-
ufacturer’s operating instructions). X
Switch on Audio 20 or COMAND, see the
separate operating instructions. X
Establish a Bluetooth ®
connection to Audio
20 or COMAND, see the separate operating
instructions. X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.
You will see one of the following display mes-
sages in the multifunction display: R
Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive. R
Phone No Service : there is no network
available or the mobile phone is searching
for a network.
Accepting a call If someone calls you when you are in the Tel
menu, a display message appears in the mul-
tifunction display.
You can accept a call at any time, even if you
are not in the Tel
menu. X
Press the a button on the steering
wheel to accept an incoming call.
Rejecting or ending a call You can end or reject a call anytime, even if
you are not in the Tel
menu. X
Press the v button on the steering
wheel to reject or end a call.
Selecting an entry in the phone book X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.X
Press the c , d or v button to
switch to the phone book. X
Authorize access to the phone book on the
phone. X
Press the c or d button to select the
desired name.
or X
To begin rapid scrolling: press and hold
the c or d button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list. X
If only one telephone number is stored
for a name: press the a or v button
to start dialing.
or X
If there is more than one number for a
particular name: press the a or v
button to display the numbers. X
Press the c or d button to select the
number you want to dial. X
Press the a or v button to start dial-
ing.
or X
If you do not want to make a call: press
the v or 8 button.218
Menus and submenus
On-board computer and displays

Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Emergency call Important safety notes
G WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if: R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident R
the vehicle is on a dangerous section of
road R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
( Y
page 282).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted. Once the connection has been made, the
Call Connected
message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as deter-
mined by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency. R
If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call Features 283
Stowage and features Z