2016 MERCEDES-BENZ C-Class SEDAN generator

Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences andMSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 171)
Ra charging station (Ypage 174)
Ra wallbox (Ypage 173)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
Rthe vehicle is not connected to an electric
power supply and
Rthe high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat heating
RSteering wheel heating
RExterior mirror heating
RRear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,
these will be activated together with the "Pre-
entry climate control at departure time".
142Operating the climate control systems
Climate control

Overrun mode or braking
There are three possible operating modes when
the hybrid vehicle is decelerating:
Renergy recovery takes place even when the
vehicle is decelerating purely in overrun mode
(
Ypage 225). The electric motor operates as
a generator and stores the recovered energy
in the high-voltage battery
Rwhen the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor This increases the energy recovery tak-
ing place (
Ypage 225) The electric motor
operates as a generator and stores the recov- ered energy in the high-voltage battery.
Rwhen the brakes are applied with greater
force, the service brakes are also used to slow
the vehicle down. The two systems work
together
Urban driving
Energy is recuperated during frequent deceler-
ation and stopping in city traffic.
The vehicle can be driven by the electric motor
alone up to a speed of approximately 120 km/ h.
The vehicle is driven by the electric motor alone
only when all conditions for the automatic
engine switch-off are fulfilled.
Further information on the automatic engine
switch-off (
Ypage 231).
Driving on inter-urban roads
The following phases are possible when driving
on inter-urban roads:
Rrapid acceleration (boost mode)
Rconstant energy consumption
Renergy recuperation
Relectric operation mode
A great deal of recovered energy may be avail-
able, depending on the route profile. This
reduces consumption and emissions.
Highway driving
During highway driving, fuel consumption and
emissions are favorably influenced in particular
by reduced power losses.
If the driver removes his foot from the acceler-
ator pedal in drive program Eand a speed of
160 km/h is not exceeded, the combustion
engine is automatically switched off.
Further information on the automatic engine
switch-off (
Ypage 231).
ECO start/stop function
General notes
The ECO start/stop function switches the inter- nal combustion engine off automatically when
the vehicle stops moving and at high speeds
(
Ypage 232).
All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is only available in
drive programs Cand E. Electric-only operation
is only possible in drive programs Cand E. Addi-
tional information for drive programs
(
Ypage 229).
Automatic engine switch-off
The engine is switched off automatically, includ-
ing when:
Rthe driver removes his foot from the acceler-
ator in drive program Eand a speed of
160 km/h is not exceeded (
Ypage 232)
Rthe engine has reached its operating temper- ature
Rthe driver’s seat belt is fastened and the
driver’s door is closed
Rthe driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance
Rthe hood is closed and engaged properly
Rthe high-voltage battery is charged suffi-
ciently
Rno malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if:
Rthe self-diagnosis function of the engine con-
trol unit is still active
Rthere is a malfunction in the hybrid drive sys-
tem
Rthe climate control of the vehicle requires it
Rthe high-voltage battery is being charged
(Ypage 227)
Rautomatic emissions tests are running
PLUG‑IN HYBRID operation231
Driving and parking
Z

Automa tic engine start
The automatically switched-off internal combus -
tio nengin estart sautomatically in certai nsitua-
tions ,if:
Rth epower demand from th edriver via th e
accelerato rpedal is greate rthan th eelectric
motor alon ecan provide
Rth edriver switches to driv eprogram Sor M
Rthecondition of charge of th ehigh-voltage
battery has reached th elower limit
Rth esettings of th eautomatic climat econtrol
require it, e.g. at external temperatures abov e
30 †
Overru nmod e
In overrun mode, th ecombustio nengin eis
switched off and is disconnected from th edriv e
train. The electric motor:
Rgenerates low thrust ,whic hcorrespond sto
th eoverrun mod eof an active combustio n
engin e
Rfunction sas agenerator and produce sth e
necessary energ yfor th eauxiliary consumer s
and charge sth ehigh-voltage battery
Ove rrun mod eis available in driv eprogram E
below 16 0km/h.
In driv eprogram E,after th eaccelerato rpedal
has been released th ecoasting characteristic s
of th evehicl eare adapted to th etraffic condi-
tions .Further information about th ehaptic
accelerato rpedal (
Ypage 230).
Route-based energy management
Forroute-based energ ymanagement, th esys-
te m factors in information about th eexpecte d
rout ewhen rout eguidance is active.
The information on th erout eis provide dby th e
multimedia system and includes th efollowing:
Rroad categories
Rspee dlimitation s
Rdataon downhill gradients
The use of electric energ yis automatically opti-
mally distributed from th ebeginning to th een d
of th ejourney, usin ginformation about th e
route. The distribution is pre-emptive and takes
int oconsideration :
Rthesections of th ejourney ahead
Rth eenerg yconsumption on th ewhole rout eThe condition of charge of th
ehigh-voltage bat -
tery is thus systematically controlled. In addi-
tion, th econtrol function takes int oaccoun t
that:
Rth efuel saving sthroug hth euse of electrical
energ ycan vary, depending on th erout e(e.g.
urban ,interurban or highway)
Rth euse of electrical energ yis held available in
particular for electric operation (e.g. urban
routes)
The vehicl ethus automatically select sth eopti-
mum driving mod efor th erespectiv esectio nof
th eroute.
Route-based energ ymanagemen tis available
under th efollowin gconditions:
Rdriv eprogram Eis selected
RHYBRID driving mod eis selected
Ractive rout eguidance is activated
Rsuitable map dat ais available
When route-based energ ymanagemen tis in
operation ,th earea in fron tof th evehicl eis
shown as green in th emultifunction display.
Parking
XApply th eelectric parking brake.
The red !indicator lamp in th einstrumen t
cluste rlights up.
XUse th eDIRECT SELECT leve rto shif tth e
automatic transmission to P.
XSwitch theignition off .
The READY indicator in th einstrumen tcluste r
goes out .
Further information on parking and switching off
th einternal combustio nengin e (
Ypage 177).
232PLUG‑ IN HYBRID operation
Driving and parking

Display messagesPossible causes/consequences andMSolutions
6
Please WaitDepressurizing Tan k
PLUG-INHYBRID vehicles:
The fuel filler flap unlocking butto nhas been pulled .The fuel tan kmus t
be depressurized before refueling.
XWait until th efuel tan kis depressurized and th efuel filler flap is
unlocked.
The opening process for th efuel filler cap may tak eup to 15
minutes.
6
Tan kis Depressur ‐izedReadyforRefu‐eling
PLUG-I NHYBRID vehicles:
The fuel tan kis no wdepressurized. The vehicl emay no wbe refueled .
XObserveth einformation on refuelin gon th efuel filler flap .
XOpenth efuel filler cap and remove it (Ypage 166).
6
TankVentilationMalfunctionServic eRequired
PLUG-INHYBRID vehicles:
There is amalfunction in th efuel system.
XVisit aqualified specialist workshop .
ã
Acoustic VehicleIndicationInopera‐tiv e
PLUG-I NHYBRID vehicles:
The soun dgenerator is no tworking .The vehicl ecan still be driven ;
however ,no vehicl esounds can be generated. As aresult ,your vehicl e
may no tbe hear dby other roa duser suntil it is ver yclose to them, or
it may no tbe hear dat all.
XDrive wit hparticular care, allowing for th epossibilit ythat other roa d
user smay behave unpredictably.
XVisit aqualified specialist workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
À
ATTENTION ASSIST:Take a Break!
Based on certain criteria, ATTENTION ASSIST has detecte dfatigue or
a lack of concentration on th epart of th edriver . Awarning tone also
sounds.
XIf necessary, tak e abreak.
During lon gjourneys, tak eregular breaks in goo dtime so you get
enough rest.
À
ATTENTION ASSISTInoperative
ATTENTION ASSIST is inoperative.
XVisit aqualified specialist workshop .
¨
VehicleRising
Your vehicl eis adjusting to th elevel you hav eselected.
274Display messages
On-board computer and displays