2016 MERCEDES-BENZ C-Class SEDAN Malfunction

AMGAdaptive sport suspension sys-
tem ................................................ 197
Performance Seat .......................... 108
AMG menu (on-board computer) .....2 52
AMG sports exhaust system ............ 152
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrest
Stowage compartment .................. 309
Ashtray ............................................... 318
Assistance display (on-board com-
puter) ..................................................2 46
Assistance menu (on-board com-
puter) ..................................................2 47
ASSYST PLUS
Displaying a service message ........3 34
Driving abroad ............................... 335
Hiding a service message .............. 334
Resetting the service interval dis-
play ................................................ 334
Service message ............................ 333
Special service requirements ......... 334
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 79
Function ...........................................7 9
Switching off the alarm .................... 79
ATTENTION ASSIST
Activating/deactivating ................. 248
Display message ............................ 274
Function/notes ............................. 214
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 267
see Lights
Automatic car wash (care) ............... 335
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) .......................... 150
Automatic headlamp mode .............. 118Automatic transmission
Accelerato
r pedal position ............. 158
Changing gear ............................... 158
DIRECT SELECT lever ..................... 156
Display message ............................ 282
Double-clutch function .................. 158
Drive program ................................ 159
Drive program display .................... 157
Driving tips .................................... 158
DYNAMIC SELECT switch .............. 154
Emergency running mode .............. 164
Engaging drive position .................. 157
Engaging neutral ............................ 156
Engaging park position automati-
cally ............................................... 156
Engaging reverse gear ................... 156
Engaging the park position ............ 156
Gliding mode ................................. 159
Kickdown ....................................... 159
Manual shifting .............................. 161
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 252
Overview ........................................ 155
Problem (malfunction) ................... 164
Pulling away ................................... 149
Rocking the vehicle free ................ 159
Starting the engine ........................ 148
Steering wheel paddle shifters ...... 161
Transmission position display
(DIRECT SELECT lever) ................... 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 164
B
Back button ....................................... 299
Backup lamp
Changing bulbs .............................. 124
Bag hook ............................................ 313
BAS (Brake Assist System) ................. 68
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 69
Important safety notes .................... 69
Battery (high-voltage)
see High-voltage battery
4Index

Battery (SmartKey)Checking .......................................... 84
Important safety notes .................... 84
Replacing ......................................... 84
Battery (vehicle)
Charging ........................................ 350
Display message ............................ 269
Important safety notes .................. 347
Jump starting ................................. 352
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 276
Notes/function .............................. 216
see Active Blind Spot Assist
Bluetooth
®
Connecting another mobile
phone ............................................ 306
Searching for a mobile phone ........ 306
see also Digital Operator's Man-
ual .................................................. 298
Telephony ...................................... 305
Box (trunk) ......................................... 314
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 261
Notes ............................................. 392
Brake force distribution
see EBD (electronic brake force
distribution)
Brake pedal
Pedal resistance/pedal travel .......... 45
Brakes
ABS .................................................. 68
Adaptive Brake Assist ...................... 72
BAS .................................................. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 69
Brake fluid (notes) ......................... 392
Display message ............................ 256
EBD .................................................. 76
High-performance brake system .... 183
Hill start assist ............................... 150
HOLD function ............................... 194
Important safety notes .................. 182 Maintenance .................................. 183
Parking brake ................................ 178
RBS warning lamp .......................... 288
Recuperative Brake System ............. 45
Riding tips ...................................... 182
Warning lamp ................................. 288
Breakdown
Where will I find...? ........................ 342
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 35
Buttons on the steering wheel ......... 236
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 302
Calling up the climate control
menu
Multimedia system ........................ 302
Car
see Vehicle
Care
360° camera ................................. 339
AIRPANEL ...................................... 339
Car wash ........................................ 335
Carpets .......................................... 341
Display ........................................... 340
Exhaust pipe .................................. 340
Exterior lights ................................ 338
Gear or selector lever .................... 340
General notes ................................ 335
Interior ........................................... 340
Matte finish ................................... 337
Paint .............................................. 337
Plastic trim .................................... 340
Power washer ................................ 336
Rear view camera .......................... 339
Roof lining ...................................... 341
Seat belt ........................................ 341
Seat cover ..................................... 341
Sensors ......................................... 339
Index5

Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 148
Starting via smartphone ................ 149
Starting with the Start/Stop but-
ton ................................................. 148
Switching off .................................. 177
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 332
Additives ........................................ 392
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 270
Filling capacity ............................... 391
General notes ................................ 391
Notes about oil grades ................... 391
Notes on oil level/consumption .... 331
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 252
Entering an address
see also Digital Operator's Man-
ual .................................................. 298
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 253
Characteristics ................................. 73
Crosswind Assist ............................. 76
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 74
Deactivating/activating (except
Mercedes‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 247
Display message ............................ 256
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 76
Warning lamp ................................. 290
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe Exhaust check
................................... 180
Exhaust pipe
Cleaning ......................................... 340
Exhaustive discharging (high-volt-
age battery) ....................................... 349
Exterior lighting
Cleaning ......................................... 338
se

e Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 114
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 309
F
Favorites
Overview ........................................ 301
Features ............................................. 316
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 379
MOExtended tires .......................... 343
Preparing the vehicle ..................... 343
TIREFIT kit ...................................... 344
Floormats ........................................... 329
Frequencies
Mobile phone ................................. 386
Two-way radio ................................ 386
Fuel
Additives ........................................ 390
Consumption statistics .................. 240
Displaying the current consump-
tion ................................................ 240
Displaying the range ...................... 240
Driving tips .................................... 180
Flexible fuel vehicles ...................... 390
Fuel gauge ....................................... 36
Grade (gasoline) ............................ 389
Important safety notes .................. 389
10Index

Problem (malfunction) ...................168
Refueling ........................................ 164
Tank content/reserve fuel ............. 389
Fuel filler flap
Opening ......................................... 165
Fuel level
Calling up the range (on-board
computer) ...................................... 240
Fuel tank
Capacity ........................................ 389
Problem (malfunction) ................... 168
Fuses
Allocation chart ..................... 357, 359
Before changing .............................3 57
Dashboard fuse box ....................... 357
Fuse box in the engine compart-
ment .............................................. 358
Fuse box in the front-passenger
footwell .......................................... 358
Fuse box in the trunk ..................... 359
Important safety notes .................. 357
G
G-Meter (on-board computer,
Mercedes-AMG vehicles) .................. 252
Garage door opener
Clearing the memory ..................... 329
General notes ................................ 326
Important safety notes .................. 327
Opening/closing the garage door .. 329
Problems when programming ........3 28
Programming (button in the rear-
view mirror) ................................... 327
Synchronizing the rolling code ....... 328
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 252
Genuine parts ...................................... 27
Glove box ...........................................3 09
Google™ Local Search
see also Digital Operator's Man-
ual ..................................................2 98
H
Handbrake
see Parking brake
HANDS-FREE ACCESS .......................... 92Handwriting recognition
Switching text reader function
on/off ............................................ 301
Touchpad ....................................... 300
Hazard warning lamps ......................120
Head restraints
Adjusting (electrically) ................... 107
Adjusting (manually) ......................1 07
Adjusting (rear) .............................. 107
Adjusting the fore-and-aft posi-
tion manually ................................. 107
General notes ................................ 106
Important safety notes .................. 106
Installing/removing (rear) .............. 107
Head-up display
Adjusting the brightness ................ 250
Displays and operating .................. 238
Function/notes .............................2 38
Important safety notes .................. 238
Selecting displays .......................... 249
Setting the position ....................... 250
Storing settings (memory func-
tion) ............................................... 116
Headlamps
Cleaning system (notes) ................ 393
Fogging up ..................................... 121
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................1 19
High-beam headlamps
Adaptive Highbeam Assist ............. 120
Changing bulbs .............................. 124
Display message ............................ 267
Switching on/off ........................... 119
High-voltage battery
Battery care ................................... 170
Charging (charging station) ............ 174
Charging (mains socket) ................ 171
Charging (wallbox) ......................... 173
Charging cable warming ................ 170
Cruise range .................................. 170
Energy consumption ......................1 70
General notes .................................. 45
Method of operation ......................1 69
Outside temperatures .................... 170
Overvoltage protection .................. 170
Index11

Lane Tracking package.....................216
Lap time (RACETIMER) ......................253
LATCH-type (ISOFIX) child seat
anchors ................................................ 64
License plate lamp (display mes-
sage) ................................................... 267
Light function, active
Display message ............................ 267
Light sensor (display message) ....... 267
Lights
Adaptive Highbeam Assist ............. 120
Automatic headlamp mode ............ 118
Cornering light function ................. 120
Fogged up headlamps .................... 121
General notes ................................ 118
Hazard warning lamps ................... 120
High beam flasher .......................... 119
High-beam headlamps ................... 119
Light switch ................................... 118
Low-beam headlamps .................... 119
Parking lamps ................................ 119
Rear fog lamp ................................ 119
Setting exterior lighting ................. 118
Standing lamps .............................. 119
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 250
Turn signals ................................... 119
see Interior lighting
Loading guidelines ............................ 308
Locking
see Central locking
Locking (doors)
Automatic ........................................ 89
Emergency locking ........................... 89
From inside (central locking but-
ton) ..................................................8 8
Locking centrally
see Central locking
Low-beam headlamps
Changing bulbs .............................. 123
Display message ............................ 267
Switching on/off .......................... .119
Lumbar support
Adjusting the 4-way lumbar sup-
port ....... ......................................... 108M
M+S tires
............................................ 362
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) ..................................................3 37
Maximum charge current
Setting (charging cable) ................. 172
Setting (on-board computer) .......... 248
mbrace
Call priority ....................................3 23
Display message ............................ 261
Downloading destinations
(COMAND) ..................................... 323
Downloading routes ....................... 326
Emergency call .............................. 320
General notes ................................ 320
Geo fencing ................................... 326
Locating a stolen vehicle ...............3 25
MB info call button ........................ 322
Remote fault diagnosis .................. 325
Remote vehicle locking .................. 324
Roadside Assistance button .......... 321
Search & Send ............................... 323
Self-test ......................................... 320
Speed alert ....................................3 26
System .......................................... 320
Triggering the vehicle alarm ........... 326
Vehicle remote unlocking .............. 324
Mechanical key
Function/notes ................................ 83
General notes .................................. 83
Inserting .......................................... 83
Locking vehicle ................................ 89
Removing ......................................... 83
Unlocking the driver's door .............. 89
Memory card (audio) ......................... 244
Memory function
Seats, steering wheel, exterior
mirrors ...........................................1 16
Mercedes-Benz Intelligent Drive
360°camera .................................. 210
Active Blind Spot Assist ................. 219
Active Lane Keeping Assist ............ 222
Active Parking Assist ..................... 202
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 216
Index13

OCSConditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test ...............................5 6
Odometer .......................................... .239
Oil
see Engine oil
On-board computer
AMG menu ..................................... 252
Assistance graphic menu ...............2 46
Assistance menu ........................... 247
Display messages .......................... 255
Displaying a service message ........3 34
DISTRONIC PLUS ........................... 191
Factory settings .............................2 52
G-Meter ......................................... 252
Head-up display ............................. 238
HYBRID menu ................................ 248
Important safety notes .................. 235
Instrument cluster menu ............... 251
Lights menu ................................... 250
Media menu ................................... 243
Menu overview .............................. 239
Message memory .......................... 255
Navigation menu ............................ 241
Operation ....................................... 236
RACETIMER ................................... 253
Radio menu ................................... 243
Service menu ................................. 246
Settings menu ............................... 247
Standard display ............................ 239
Telephone menu ............................ 245
Trip menu ...................................... 239
Video DVD operation ..................... 244
Online access to the vehicle
Data protection .............................. 176
Functions ....................................... 176
General information ....................... 176
Internet .......................................... 176
Opening and closing the side trim
panels ................................................. 124
Opening the fuel filler flap
(PLUG-IN HYBRID vehicles) ............ 166
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 30 Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Overview .......................................... 28
Vehicle eq uip
ment ........................... 28
Outside temperature display ........... 236
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 67
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 387
Paintwork (cleaning instructions) ... 337
Panic alarm .......................................... 46
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 98
Operating ....................................... 100
Operating the roller sunblinds for
the sliding sunroof ......................... 101
Problem (malfunction) ................... 103
Rain closing feature ....................... 101
Reversing feature ............................. 99
Parking ............................................... 177
Important safety notes .................. 177
Parking brake ................................ 178
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 206
Switching off the engine ................ 177
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 258
Electric parking brake .................... 178
Warning lamp ................................. 292
Index15

Parking lampsSwitching on/off ........................... 119
PARKTRONIC
Deactivating/activating ................. 201
Driving system ...............................1 99
Function/notes .............................1 99
Important safety notes .................. 199
Problem (malfunction) ................... 202
Range of the sensors ..................... 199
Warning display ............................. 200
PASSENGER AIR BAG
Display message ............................ 265
Indicator lamps ................................ 47
Problems (malfunction) .................. 265
Perfume atomizer
Operating ....................................... 138
Problem (malfunction) ................... 140
Setting the perfume intensity
(multimedia system) ...................... 303
Vial ................................................ 138
Pets in the vehicle ............................... 67
Phone book
see also Digital Operator's Man-
ual .................................................. 298
Plastic trim (cleaning instruc-
tions) .................................................. 340
PLUG-IN HYBRID operating
Electrical energy generated ........... 228
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 232
Automatic engine switch-off (ECO
start/stop function) ....................... 231
Charge level of the high-voltage
battery ........................................... 227
Displaying the total range and
electric range ................................. 228
Driving tips .................................... 230
DYNAMIC SELECT switch .............. 229
ECO start/stop function ................ 231
Electric motor (power display) ....... 225
Electrical energy generated
(Audio 20) ...................................... 228
Electrical energy generated
(COMAND) ..................................... 228
Energy flow display ........................ 227
Fuel consumption .......................... 228
Fuel consumption (Audio 20) ......... 228 Fuel consumption (COMAND) ........ 228
General notes ................................ 224
Haptic accelerator pedal ................ 230
High-voltage battery (condition of
cha
rge) .......................................... 227
HY

BRID menu ................................ 248
Important safety notes .................. 225
Instrument cluster (power dis-
play) ............................................... 225
Noiseless start ............................... 228
Operating (on-board computer) ..... 227
Operating mode ............................. 226
Overrun mode ................................ 232
Parking .......................................... 232
Power display (electric motor) ....... 225
Problems with SRS (supplemental
restraint system) ............................ 234
Problems with the combustion
engine ............................................ 233
Problems with the hybrid drive
system ........................................... 234
Problems with the Recuperative
Brake System ................................ 233
Pulling away ................................... 228
READY display ............................... 228
Recuperative Brake System ........... 225
Resetting the values (Audio 20) ..... 228
Resetting the values (COMAND) .... 228
Route-based operating strategy ..... 232
Shifting manually ........................... 229
Starting .......................................... 228
When the vehicle is stationary ....... 230
Power washers .................................. 336
Power windows
see Side windows
Pre-entry climate control (via
SmartKey)
Problems (malfunctions) ................ 142
Pre-entry climate control at depar-
ture time
General notes ................................ 142
Pre-entry climate control at time of
departure
Setting departure time ................... 143
Pre-entry climate control via key
General notes ................................ 141
16Index

Pre-entry climate control via
SmartKeyActivating/deactivating ................. 141
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................2 62
Operation ......................................... 60
PRE-SAFE
®Brake
Activating/deactivating ................. 247
Display message ............................ 262
Function/notes ................................ 77
Important safety notes .................... 77
Warning lamp ................................. 295
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 61
Protection against theft
ATA (Anti-Theft Alarm system) ......... 79
Immobilizer ...................................... 79
Protection of the environment
General notes .................................. 27
Pulling away
Automatic transmission ................. 149
General notes ................................ 149
Hill start assist ............................... 150
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop ........... 31
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 301
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 195
RACETIMER (on-board computer) .... 253
Radiator cover ................................... 331
Radio
Selecting a station ......................... 243
Radio mode
see also Digital Operator's Man-
ual ..................................................2 98Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .. 101
RBS (Recuperative Brake System)
Warning lamp ................................. 288
Reading lamp ..................................... 121
Rear compartment
Setting the air vents ......................1 44
Setting the airflow ......................... 135
Setting the temperature ................ 134
Rear fog lamp
Display message ............................ 267
Switching on/off ........................... 119
Rear lamps
see Lights
Rear seat (folding the backrest for-
wards/back) ...................................... 311
Rear seats
Display message ............................ 284
Folding the backrest forwards/
back ............................................... 311
Rear view camera
Cleaning instructions ..................... 339
Display in the multimedia system .. 207
Function/notes .............................2 06
Switching on/off ........................... 207
Rear window blind ............................ 318
Rear window defroster
Problem (malfunction) ................... 137
Switching on/off ........................... 136
Rear-view mirror
Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 114
Recuperative Brake System
Driving safety systems ..................... 45
Important safety notes .................... 45
Reflective safety jacket .................... 342
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 393
Refueling
Fuel gauge ....................................... 36
Important safety notes ....... ........... 164
R

efueling process .......................... 165
Index17