2016 MERCEDES-BENZ C-Class SEDAN Auxiliary heating

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 233).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
164Refueling
Driving and parking

aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rin the case of standing water, the water level
may be no higher than the lower edge of the
vehicle body
Ryou should drive no faster than at a walking
pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style an
d drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
184Driving tips
Driving and parking

Other identifications, for example:
R0 W-30
R5 W-30
R5 W-40
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
Tank capacity
ModelTotal capacity
C 350 e13.2 US gal (50.0 l)
Allot her models17.4 US gal
(66.0 l)
ModelOf which
reserve
Mercedes‑AMG vehiclesApprox.
2.6 US gal (10.0 l)
Allot her modelsApprox.
1.8 US gal (7.0 l)
Gasoline
Fuel grade
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Only refuel using unleaded premium grade
gasoline with at least 91 AKI/95 RON.
iE10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.
!Only use the fuel recommended. Operating
the vehicle with other fuels can lead to engine
failure.
!Do not use the following:
RE15 (gasoline with 15% ethanol)
RE85 (gasoline with 85% ethanol)
RE100 (100% ethanol)
RM15 (gasoline with 15% methanol)
RM30 (gasoline with 30% methanol)
RM85 (gasoline with 85% methanol)
RM100 (100% methanol)
RGasoline with metalliferous additives
RDiesel
Service products and filling capacities389
Technical data
Z

Do not mix such fuels with the fuel recom-
mended for your vehicle.
!To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavailable
and you have to refuel with unleaded gasoline
of a lower grade, observe the following pre-
cautions:
ROnly fill the fuel tank to half full with regular unleaded gasoline and fill the rest with pre-
mium-grade unleaded gasoline as soon as
possible.
RDo not drive at the maximum speed.
RAvoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the label
on the pump, ask the staff for assistance.
iFor further information, consult a qualified
specialist workshop or visit
http://www.mbusa.com (USA only).
C 300 4MATIC: as a temporary measure, if the
recommended fuel is not available, you may also
use regular unleaded gasoline with an octane
rating of 88 AKI/93 RON.
All other models: as a temporary measure, if
the recommended fuel is not available, you may also use regular unle
aded gasoline with an
octane rating of 87 AKI/91 RON. This may
reduce engine performance and increase fuel
consumption. Avoid driving at full throttle and
sudden acceleration. Never refuel using fuel
with a lower AKI.
Information on refueling (
Ypage 165).
Additives
!Operating the engine with fuel additives
added later can lead to engine failure. Do not
mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue buildup. gasoline must only be
mixed with additives recommended by
Mercedes-Benz. Comply with the instructions
for use on the product label. More information
about recommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran- ded fuels that have additives. The quality of the fuel available in some coun-
tries may not be sufficient. Residue could build
up in the injection system as a result. In such
cases, and in consultation with an authorized
Mercedes-Benz Center, the gasoline may be
mixed with the cleaning additive recommended
by Mercedes-Benz. You must observe the notes
and mixing ratios specified on th
e container.
Flexible Fuel vehicles
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
390Service products and filling capacities
Technical data