2016 MERCEDES-BENZ C-Class SEDAN Front axle

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 233).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
164Refueling
Driving and parking

Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 146).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
Parking177
Driving and parking
Z

!Never tow the vehicle with one axle raised.
This may damage the transfer case. Damage
of this sort is not covered by the Mercedes-
Benz Limited Warranty. All wheels must
remain either on the ground or be fully raised.
Observe the instructions for towing the vehi-
cle with all wheels in full contact with the
ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if you
use winter tires (M+S tires), with snow chains
if necessary.
PARKTRONIC
Important safety notes
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area around
your vehicle using six sensors in the front
bumper and six sensors in the rear bumper.
PARKTRONIC indicates visually and audibly the
distance between your vehicle and an object.
PARKTRONIC is only an aid. It is not a replace-
ment for your attention to your immediate sur-
roundings. You are always responsible for safe
maneuvering, parking and exiting a parking
space. When maneuvering, parking or pulling
out of a parking space, make sure that there are
no persons, animals or objects in the area in
which you are maneuvering.
!When parking, pay particular attention to
objects above or below the sensors, such as
flower pots or trailer drawbars. PARKTRONIC
does not detect such objects when they are in
the immediate vicinity of the vehicle. You
could damage the vehicle or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic car
wash, the compressed-air brakes on a truck
or a pneumatic drill could cause PARKTRONIC
to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when
you:
Rswitch on the ignition
Rshift the transmission to position D,Ror N PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
Range of the sensors
General notes
PARKTRONIC does not take objects into con-
sideration that are:
Rbelow the detection range, e.g. people, ani-
mals or objects.
Rabove the detection range, e.g. overhanging
loads, truck overhangs or loading ramps.
:Sensors in the front bumper, left-hand side
(example)
Driving systems199
Driving and parking
Z

XMake sure that the SmartKey is in position2
in the ignition lock.
XMake sure that the Activation by R gearfunction is selected in the multimedia system
(see the Digital Operator's Manual).
XTo show the 360° camera image: engage
reverse gear.
The multimedia system shows the area
behind the vehicle in split-screen mode. You
see the top view of the vehicle and the image
from the rear view camera.
Selecting the split-screen view or full
screen mode
Switching between split screen views:
XTo switch to the line with the vehicle icons:
slide 5the controller.
XTo select a vehicle icon: turn the controller.
Switching to full screen mode:
X180° ViewTurn and press the controller.
iThe full screen option is only available in the
following views:
RTop view with picture from the rear view
camera
RTop view with picture from the front camera
Multimedia display
Important safety notes
The camera system may show a distorted view
of obstacles, show them incorrectly or not at all.
Obstacles are not shown by the system in the
following locations:
Runder the front and rear bumpers
Rvery close to the front and rear bumpers
Rin close range above the handle on the trunk
lid
Rvery close to the exterior mirrors
Rin the transitional areas between the various
cameras in the virtual top view
!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
Top view with picture from the rear view
camera
:Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
;Symbol for the split screen setting with top
view and rear view camera image
=Guide line for the maximum steering angle
?Yellow lane marking tires at current steering
wheel angle (dynamic)
AYellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
BVehicle center axle (marker assistance)
CYellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
DBumper
ERed guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicle
The guide lines are shown when the transmis-
sion is in position R.
212Driving systems
Driving and parking

!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N, have the vehicle transported on a transporter
or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the vehicle is towed (
Ypage 89). You could other-
wise be locked out when pushing or towing the
vehicle.
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
Rthe multifunction display is not working or
Rthe á Towing Not Permitted SeeOperator'sManualmessage appears in the
multifunction display
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m)and must not
exceed a towing speed of 6 mph (10 km/h). For longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the vehicle tool
kit (Ypage 343).
XPress the mark on cover:inwards and
remove.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPut the towing eye back into the vehicle tool
kit.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
PLUG-IN HYBRID vehicles: towing the vehicle
away with the rear axle raised should only be
carried out by professional recovery companies.
Towing and tow-starting355
Breakdown assistance
Z

!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion Nwhen towing the vehicle, you must
observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 120).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
PLUG-IN HYBRID vehicles
Transportation of the vehicle should only be car-
ried out by professional recovery companies.
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the ignition
lock.
XShift the automatic transmission to position
N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the ignition
lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
356Towing and tow-starting
Breakdown assistance

Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem:if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(
Ypage 352).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
iYou can find information on "Jump-starting"
under (Ypage 352).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse allocation chart.
The fuse allocation chart is on the fuse box in the
trunk (
Ypage 357).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. an authorized Mercedes-Benz Center.
!Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Otherwise, components or systems could be
damaged.
!Make sure that no moisture can enter the
fuse box when the cover is open.
!When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fuses.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Before changing a fuse
Observe the important safety notes
(Ypage 357)
XSecure the vehicle against rolling away
(Ypage 177).
XSwitch off the engine.
XSwitch off all electrical consumers.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS‑GO
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again.
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
RFuse box on the driver's side of the dashboard
RFuse box in the front-passenger footwell
RFuse box in the engine compartment on the
driver's side
RFuse box under the trunk floor on the right-
hand side of the vehicle, when viewed in the
direction of travel
Dashboard fuse box
!
Do not use a pointed object such as a screw-
driver to open the cover in the dashboard. You
could damage the dashboard or the cover.
Fuses357
Breakdown assistance
Z

for monitoring. In most cases, the tire pressure
monitor will automatically detect the new refer-
ence values after you have changed the tire
pressure. However, you can also define refer-
ence values manually as described here. The tire
pressure monitor then monitors the new tire
pressure values.
XSet the tire pressure to the value recommen- ded for the corresponding driving situation on
the Tire and Loading Information placard on
the driver's side B-pillar (
Ypage 363).
You can find more tire pressure values for
various operating conditions in the tire pres-
sure table inside the fuel filler flap
(
Ypage 363).
XMake sure that the tire pressure is correct on
all four wheels.
XMake sure that the SmartKey is in position 2
in the ignition lock (Ypage 146).
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu.
XPress theabutton.
XPress 9or: to select Tire Pres‐sure.
XPress the abutton.
The current tire pressure for each wheel or
the Tire pressure will be displayed
after driving a few minutesmessage
will be displayed in the multifunction display.
XPress the :button.
The UseCurrentPressuresasNewRef‐erenceValuesmessage appears in the mul-
tifunction display.
If you wish to confirm the restart:
XPress the abutton.
The TirePress.MonitorRestartedmes-
sage appears in the multifunction display.
After driving for a few minutes, the system
checks whether the current tire pressures are
within the specified range. The new tire pres-
sures are then accepted as reference values
and monitored.
If you wish to cancel the restart:
XPress the %button.
The tire pressure values stored at the last
restart will continue to be monitored.
Loading the vehicle
Instruction labels for tires and loads
GWARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
Two instruction labels on your vehicle show the maximum possible load.
(1) The Tire and Loading Information placard is on the B-pillar on the driver's side. The Tire
and Loading Information placard shows the
maximum permissible number of occu-
pants and the maximum permissible vehicle
load. It also contains details of the tire sizes
and corresponding pressures for tires
mounted at the factory.
(2) The vehicle identification plate is on the B- pillar on the driver's side. The vehicle iden-
tification plate informs you of the gross
vehicle weight rating. It is made up of the
vehicle weight, all vehicle occupants, the
fuel and the cargo. You can also find infor-
mation about the maximum gross axle
weight rating on the front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried by
one axle (front or rear axle). Never exceed
the maximum load or the maximum gross
axle weight rating for the front or rear axle.
:B-pillar, driver's side
370Loading the vehicle
Wheels and tires