2016 MERCEDES-BENZ C-Class SEDAN Fault

Display messagesPossible causes/consequences andMSolutions
XVisitaqualified specialist workshop immediately.
Fo rfurther information about th eOccupant Classification System, see
(
Ypage 54).
Lights
Display messagesPossible causes/consequences and MSolutions
b
CheckLeftLowBeam(Example)
The correspondin gbulb is faulty.
XVisit aqualified specialist workshop .
or
XChec kwhether you are permitte dto replace th ebulb yourself
(Ypage 122).
iLE Dligh tsources: th edisplay message for th ecorrespondin g
lamp only appear swhen all th eLEDs in th elamp hav efailed.
b
Active HeadlampsInoperative
The active ligh tfunction is faulty.
XVisit aqualified specialist workshop .
b
Malfunction SeeOperator’sManual
The exterio rlighting is defective.
XVisit aqualified specialist workshop .
b
AutoLam pFunctionInoperative
The ligh tsensor is faulty.
XVisit aqualified specialist workshop .
b
Switch Off Lights
You leaveth evehicl eand th elights are switched on . Awarning tone
also sounds.
XTurn th eligh tswitch to th eà position .
b
Switch On Headlamps
You are drivin gwit hlow-beam headlamp sswitched off .
XTurn theligh tswitch to th eL orà position .
Display messages267
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Adaptive HighbeamAssist InoperativeAdaptive HighbeamAssis tis faulty.
XVisit aqualified specialist workshop .
Adaptive HighbeamAssist CurrentlyUnavailable SeeOperator'sManual
Adaptive Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational again ,th e
Adaptive
HighbeamAssistNowAvailablemessage is displayed.
Adaptive Highbea mAssis tis operational again .
Engine
Display messagesPossible causes/consequences and MSolutions
+
CheckCoolantLevelSee Operator' sMan ‐ual
The coolan tlevel is to olow.
!Avoid making lon gjourneys wit hto olittl ecoolan tin th eengin e
coolin gsystem. The engin ewill otherwise be damaged.
XAd dcoolant, observing th ewarning note sbefore doin gso
(Ypage 333).
If you have to ad dcoolant frequently:
XContac t aqualified specialist workshop and hav eth eengin ecoolin g
system checked.
?The fan motor is faulty.
XAt coolan ttemperatures belo w24 8‡( 120 †), drive to the nearest
qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic.
268Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
PLUG-INHYBRID vehicles:
The fuel tan khas been run dry and th ecombustion engin ehas been
switched off .
A warning tone also sounds.
The vehicl ewill be powered by electrical energ yonly. Performance is
restricted and th evehicl emay accelerate mor eslowly than normal.
XRefue lat th eneares tgas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicl e (
Ypage 228).
Engine wil lnotrestar tServic erequired
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is faulty.
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
MalfunctionServiceRequired
The hybrid drive system is faulty.
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is faulty.
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may be malfunctioning .
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
PLUG-INHYBRID vehicles:
The charging cable connecto ris still connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 173).
Display messages27 3
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
LaneKeepin gAssistInoperativeor
ActiveLan eKeepin gAssist Inoperative
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis defective.
XVisit aqualified specialist workshop .
Blind SpotAssistCurrently Unavaila‐ble See Operator' sManualorActiveBlind Spo tAssistCurrently Unavaila‐ble See Operator' sManual
Blind Spot Assistor Active Blind Spot Assis tis temporarily inoperative.
Possibl ecauses are:
Rth eradar sensor system is outside th eoperating temperature
range.
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Blind Spot Assis tor Active Blind Spot Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XRestart th eengine.
Blind Spo tAssistInoperativeor
Active Blind Spo t
Assist Inoperative
Blind Spot Assistor Active Blind Spot Assis tis defective.
XVisit aqualified specialist workshop .
ParkAssistCanceledThe driver's door is open .
XRepeat theparking gap measuremen tand parking process wit hth e
driver's door closed .
You touched themultifunction steering whee lwhile steering inter-
vention was active .
XWhilesteering intervention is active ,mak esur ethat th emultifunc-
tion steering whee lis no ttouched unintentionally.
The vehicl ehas started to skid and ES P®has intervened.
XUse Active Parking Assistagain later (Ypage 202).
ParkAssist Inoper ‐ativePARKTRONICis malfunctioning or faulty.
XFollow th einstruction sand helpful hints in th e"Problem swit h
PARKTRONIC" section (Ypage 202).
If th emultifunction display still shows th edisplay message :
XVisitaqualified specialist workshop .
276Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Active Parking Assistis unavailable or faulty.
XSwitc hoff th eignition and restar tth eengine.
If Active Parking Assis tcontinues to be unavailable (the jsymbol
does no tappear in th emultifunction display):
XVisit aqualified specialist workshop .
ParkAssistSwitched OffThe vehicl eis parked. Awarning tone also sounds.
The display message disappear sautomatically.
Traffi cSignAssistCurrently Unavaila‐ble See Operator' sManual
Traffic SignAssis tis temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Traffic Sig nAssis tis operational again .
TrafficSignAssistInoperativeTraffic Sig nAssis tis faulty.
XVisit aqualified specialist workshop .
ë
Off
The HOLD function is deactivated. The vehicl eis skidding.
A warning tone also sounds.
XReactivat eth eHOLD function later (Ypage 194).
The HOLD function is deactivated. Whe nth ebrak epedal is firmly
depressed, an activation condition is no tfulfilled .
A warning tone also sounds.
XChec kth eactivation condition sfor th eHOLD function
(Ypage 194).
DISTRONIC PLU SOffDISTRONI CPLU Shas been deactivated (Ypage 186).
If it was no tdeactivated by th edriver , awarning tone also sounds.
DISTRONIC PLU SNowAvailableDISTRONI CPLU Sis operational again after having been temporarily
unavailable .You can no wreactivat eDISTRONI CPLU S (Ypage 186).
Display messages277
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
DTR+: SteeringAssist.CurrentlyUnavailable SeeOperator' sManual
Steering Assis tand Stop&Go Pilo tare temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rthere are no lan emarking sfor alonger period.
Rth elan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Steering Assis tand Stop&Go Pilo tare operative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XClean th ewindshield.
DTR+: SteeringAssist .InoperativeSteering Assis tand Stop&Go Pilo tare faulty.
However, th eDISTRONI CPLU Sfunction sare still available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
CruiseControlInop‐erativeCruisecontrol is malfunctioning .
A warning tone also sounds.
XVisit aqualified specialist workshop .
Cruise Control- - -mph
RAcondition for activating cruise control has no tbeen met .
You hav etried to store aspeed belo w20 mph (30 km/h), for exam-
ple.
RES P®is deactivated. The yello wES P®OF Fwarning lamp is lit .
XIf conditionspermit ,drive faste rthan 20 mph (30 km/h )and store
th espeed.
or
XChec kth eactivation condition sfor cruise control (Ypage 185).
or
XReactivat eES P®.
Rall vehicles except Mercedes-AMG vehicles (Ypage 74)
RMercedes-AMG vehicles(Ypage 74)
Display messages279
On-board computer and displays
Z

Tires
Display messagesPossible causes/consequences andMSolutions
CheckTirePressureSoonCanada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes:
Ryou have changed the positions of the wheels and tires or installed
new wheels and tires.
Rthe tire pressure in one or more tires has dropped significantly
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 177).
XCheck the tires and, if necessary, follow the instructions for a flat
tire (Ypage 343).
XCheck the tire pressures and, if necessary, correct the tire pressure.
XRestart the tire pressure loss warning system when the tire pres-
sure is correct (Ypage 367).
CheckTirePressureThen Restart RunFlat Indicator
Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since.
XSet the correct tire pressure in all four tires.
XRestart the tire pressure loss warning system (Ypage 367).
Run Flat IndicatorInoperativeCanada only:
The tire pressure loss warning system is faulty.
XVisit a qualified specialist workshop.
PleaseCorrectTirePressureThe tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
XCheck the tire pressures at the next opportunity (Ypage 367).
XIf necessary, correct the tire pressure.
XRestart the tire pressure monitor (Ypage 369).
280Displa y messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Check TiresThe tire pressurein on eor mor etires has dropped significantly. The
whee lposition is displayed in th emultifunction display.
A warning tone also sounds.
GWARNIN G
Tir epressures that are to olow pos eth efollowin ghazards :
Rthey may burst, especially as th eload and vehicl espeed increase.
Rthey may wear excessivel yand/o runevenly, whic hmay greatl y
impair tire traction .
Rthedrivin gcharacteristics ,as well as steering and braking ,may be
greatl yimpaired.
There is aris kof an accident.
XStop th evehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sas you do so.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XCheckth etires and ,if necessary, follow th einstruction sfor aflat
tire (Ypage 343).
XChec kth etire pressur e (Ypage 367).
XIf necessary, correc tth etire pressure.
Warnin gTir eMal ‐functionThe tire pressur ein on eor mor etires has dropped suddenly. The whee l
position is shown in th emultifunction display.
GWARNIN G
Drivin gwit h a flat tire poses aris kof th efollowin ghazards :
Raflat tire affects th eabilit yto steer or brak eth evehicle.
Ryou could lose control of th evehicle.
Rcontinued drivin gwit h a flat tire will caus eexcessive heat build-up
and possibl y afire.
There is aris kof an accident.
XStop th evehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sas you do so.
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XCheckth etires and ,if necessary, follow th einstruction sfor aflat
tire (Ypage 343).
TirePress.Monito rCurrently Unavaila‐ble
Becausethere is interferenc efrom astron gsource of radi owaves, no
signals from th etire pressur esensor sare detected. The tire pressur e
monitor is temporarily malfunctioning .
XDrive on.
The tire pressur emonitor restarts automatically as soo nas th e
problem has been resolved.
TirePress .Sen ‐sor(s) Missin gThere is no signal from th etire pressur esensor of on eor several
wheels. The pressur eof th eaffecte dtire is no tdisplayed in th emul-
tifunction display.
XHav eth efault ytire pressur esensor replace dat aqualified special -
ist workshop .
Display messages281
On-board computer and displays
Z