2016 MERCEDES-BENZ C-Class SEDAN can

Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC. If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
32Data stored in the vehicle
Introduction

These data memories temporarily or perma-
nently store technical information about:
RVehicle's operating state
RIncidents
RMalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec- tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi- cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing theaccelerator and/or brake pedal and
RHow fast the vehicle was traveling.
Data stored in the vehicle33
Introduction
Z

These data can help provide a better under-
standing of the circumstances in which acci-
dents and injuries occur. NOTE: EDR data are
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no
personal data (e.g. name, gender, age and acci-dent location) are recorded. However, other par-
ties, such as law enforcement could combine
EDR data with the type of personally identifyingdata routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by the EDR, and
special equipment is required. In addition to the vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the federal regulation governs. As of February 2013,
13 states have enacted laws relating to EDRs.Information on copyright
General information
Information on license for free and open-source
software used in your vehicle and its electronic
components is available on the following web-
site:
http://www.mercedes-benz.com/opensource
34Information on copyright
Introduction

Instrument cluster
FunctionPage
:Speedometer
Speedometer segments235
;å ESP®OF F290
=÷ ESP®29 0
?· Distanc ewarning29 5
AÐ Powersteering29 7
B#! Turn signals119
CMultifunction display237
D! Electric parking brak e
(yellow)29 2
E! ABS289
F; CheckEngin e293
GTachometer236
HElectric parking brak e(red)29 2
F USAonly
! Canad aonly
IBrake s(red)28 8
$ USAonly
J Canad aonly
JM SPORT handlin gmod e
in Mercedes-AM Gvehicles29 2
FunctionPag e
K? Coolan t293
LCoolan ttemperature display23 6
Mé RBS (Recuperative
Brake System)28 8
NJ This lamp has no func-
tion
O6 Restrain tsystem46
Pü Seat belt287
QK High-beam headlamps119
RL Low-beam headlamps119
S8 Reserve fuel level wit h
fuel filler flap location indica-
to r(right )
293
TFue llevel indicator
UT Parking lamps, license
plat elamp sand instrumen t
cluste rlighting
11 9
VR Rear fog lamp119
Wh Tirepressur emonitor29 6
36Instrument cluster
At a glance

iYou can find further information on the
instrument cluster in PLUG-IN HYBRID vehi-
cles in the Digital Operator's Manual under
"PLUG-IN HYBRID operation".
Instrument cluster37
At a glance

Multifunction steering wheel
FunctionPage
:Multifunction display237
;Multimedia system display
=~Rejects or ends a call
6Makes or accepts a call
Further telephone functions245
WXAdjusts volume
8 Mute
óSwitches on voice-
operated control navigation
or the Voice Control System
FunctionPage
?ò Opens the menu list
9:Selects a menu
aConfirms the selection
%Back
Operating the on-board com-
puter236
ñSwitches off voice-
operated control navigation
or the Voice Control System
iIn vehicles with multimedia system
COMAND you can find further information:
Ron the multimedia system in the Digital
Operator's Manual
Ron the DVD changer or single DVD drive in
the Digital Operator's Manual
Ron the Voice Control System in the sepa-
rate operating instructions
iIn vehicles with multimedia system Audio 20
you can find further information:
Ron the multimedia system in the Digital
Operator's Manual
Ron the voice-operated control of the navi-
gation in the manufacturer's operating
instructions
38Multifunction steering wheel
At a glance

Hybrid vehicles
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor.
Important safety notes
Danger of electric shock
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be sure
to observe the following sections:
RTransporting the vehicle (Ypage 356)
RTowing the vehicle with the rear axle raised
(Ypage 355)
RTowing a vehicle with both axles on the
ground (Ypage 356)
Read the safety instructions on towing and tow-
starting (
Ypage 354).
All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
The ignition must be switched off when carrying
out general tasks, such as changing bulbs or
checking the coolant level.
Automatic switching off of the hybrid
drive system
If components of the restraint system are acti-
vated during an accident, the hybrid drive sys-
tem is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if:
Ran electrical short circuit is detected in the
hybrid drive system
Ran electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into contact
with high voltage.
Manual switching off of the hybrid drive
system
The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.
!To prevent damage to the hybrid drive sys-
tem please observe the following instruc-
tions:
Ronly deactivate the hybrid drive system
manually in the following situations.
Rwork on the hybrid drive system may only
be carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
Deactivate the hybrid system manually if:
Rthe 6 restraint system warning lamp in the
instrument cluster lights up after an accident
Rthe vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated
Rthe vehicle is badly damaged and has to be
towed or transported
44Hybrid vehicles
Safety

XIf possible, move the vehicle out of the
danger zone:shift the transmission into posi-
tion N.
XRelease the electric parking brake.
XRoll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer.
XSwitch the ignition off.
XShift the transmission to position P.
Depress the electric parking brake
(
Ypage 178).
Secure the vehicle against rolling away
(
Ypage 380).
XTo use the high-voltage switch-off device:
open the hood.
XPress release clip :in the direction of the
arrow and pull it out.
XPull the high voltage switch-off device ;
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GWARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery (
Ypage 168).
Engine compartment
Before opening the hood:
XApply the electric parking brake.
XShift the transmission to position P.
XSwitch the ignition off.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XRemove the Start/Stop button from the igni-
tion lock.
XObserve the warning notes on the risk of elec-
tric shock (Ypage 44).
XObserve the warning notices about the hood
(Ypage 330).
RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Brake System (
Ypage 225).
Hybrid vehicles45
Safety
Z