2016 MERCEDES-BENZ C CLASS steering wheel

Activating when driving with the electric motor: X
Pull the left or right steering wheel paddle
shifter ( Y
page 161).
The combustion engine is switched on. Man-
ual gearshifting is activated temporarily. The
selected gear and M appear in the multifunc-
tion display.
Activating when driving with the combustion
engine: X
Pull the left or right steering wheel paddle
shifter ( Y
page 161).
Manual gearshifting is activated temporarily.
The selected gear and M appear in the multi-
function display.
The ECO start/stop function is not available
when manually changing gear.
For further information on the manual drive pro-
gram ( Y
page 161).
Haptic accelerator pedal
General notes The haptic accelerator pedal helps you to
reduce the fuel consumption and emissions of
your vehicle.
There are two different functions available for
this purpose: R
an additional point of resistance in E-MODE
operating mode ( Y
page 226)R
a double pulse in drive program E
( Y
page 229)
Additional point of resistance in the hap-
tic accelerator pedal
The maximum available electric performance is
indicated by a tangible point of resistance in the
haptic accelerator pedal.
The additional point of resistance is available in
E-MODE operating mode ( Y
page 226).
If you depress the haptic accelerator pedal
beyond the pressure point, the combustion
engine is switched on.
Double pulses in the haptic accelerator
pedal
A tangible double pulse in the haptic accelerator
pedal gives you a recommendation to release
the accelerator pedal. By this means, in
HYBRID , E-MODE or E-SAVE operating mode
the combustion engine can be switched off and disconnected from the power train (overrun
mode).
The double pulse is available in drive program E
( Y
page 229).
After the accelerator pedal has been released,
the coasting cha racteristi cs of the vehicle are
a
dapted to the traffic conditions.
To avoid getting too close to the vehicle in front,
you must apply the brakes manually when nec-
essary.
Driving tips General driving tips Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position D and
braking, the electric motor will operate as a gen-
erator.
Further information on the ECO start/stop func-
tion ( Y
page 231).
Additional driving tips ( Y
page 179).
Stationary vehicle If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort.
Acceleration
Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed: R
entirely by electric propulsion R
in combination with the internal combustion
engine
When accelerating at an increased or full load,
boost mode is utilized. The electric motor sup-
ports the internal combustion engine by provid-
ing additional torque when the accelerator is
depressed rapidly.230
PLUG ‑ IN HYBRID operation
Driving an d parking

Tires Display messages
Possible causes/consequences and P Solutions
Check Tire Pressure
Soon Canada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes: R
you have changed the positions of the wheels and tires or installed
new wheels and tires. R
the tire pressure in one or more tires has dropped significantly
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase. R
they may wear excessively and/or unevenly, which may greatly
impair tire traction. R
the driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 177).X
Check the tires and, if necessary, follow the instructions for a flat
tire ( Y
page 343). X
Check the tire pressures and, if necessary, correct the tire pressure. X
Restart the tire pressure loss warning system when the tire pres-
sure is correct ( Y
page 367).
Check Tire Pressure
Then Restart Run
Flat Indicator Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since. X
Set the correct tire pressure in all four tires. X
Restart the tire pressure loss warning system ( Y
page 367).
Run Flat Indicator
Inoperative Canada only:
The tire pressure loss warning system is faulty. X
Visit a qualified specialist workshop.
Please Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great. X
Check the tire pressures at the next opportunity ( Y
page 367).X
If necessary, correct the tire pressure. X
Restart the tire pressure monitor ( Y
page 369).280
Displa y messages
On-board computer and displays

Display messages
Possible causes/consequences and P Solutions
Check Tires The tire pressur e in on e or mor e tires has dropped significantly. The
whee l position is displayed in th e multifunction display.
A warning tone also sounds.
G WARNIN G
Tir e pressures that are to o low pos e th e followin g hazards :R
they may burst, especially as th e load and vehicl e speed increase.R
they may wear excessivel y and/o r unevenly, whic h may greatl y
impair tire traction .R
th e drivin g characteristics , as well as steering and braking , may be
greatl y impaired.
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 343). X
Chec k th e tire pressur e ( Y
page 367).X
If necessary, correc t th e tire pressure.
Warnin g Tir e Mal ‐
function The tire pressur e in on e or mor e tires has dropped suddenly. The whee l
position is shown in th e multifunction display.
G WARNIN G
Drivin g wit h a flat tire poses a ris k of th e followin g hazards :R
a flat tire affects th e abilit y to steer or brak e th e vehicle.R
you could lose control of th e vehicle.R
continued drivin g wit h a flat tire will caus e excessive heat build-up
and possibl y a fire.
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 343).
Tir e Press. Monito r
Currently Unavaila‐
ble Becaus e there is interferenc e from a stron g source of radi o waves, no
signals from th e tire pressur e sensor s are detected. The tire pressur e
monitor is temporarily malfunctioning .X
Drive on .
The tire pressur e monitor restarts automatically as soo n as th e
problem has been resolved.
TirePress . Sen ‐
sor(s) Missin g There is no signal from th e tire pressur e sensor of on e or several
wheels. The pressur e of th e affecte d tire is no t displayed in th e mul-
tifunction display. X
Hav e th e fault y tire pressur e sensor replace d at a qualified special -
ist workshop . Display messages 28 1
On-board computer and displays Z

X
To call Roadside Assistance: press Road-
side Assistance button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 325).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously.R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed message appears in the mul-
tifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call.
MB Info call button X
To call MB Info: press MB Info call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.322
Features
Sto wag e an d features

Information on the type of service and service
intervals (see the separate Maintenance Book-
let).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level ( Y
page 331).
The multifunction display shows a service mes-
sage for several seconds, e.g.: R
Service A in XX Days R
Service A Due R
Service A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A or B , possibly in connection with a
number or another letter, indicates the type of
service. A stands for a minor service and B for a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule: X
Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or X
After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message X
Press the v or 8 button on the steering
wheel.
Displaying service messages X
Switch on the ignition. X
Use

Cleaning the exhaust pipes
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
! Mercedes-AMG vehicles with black exhaust
pipes: the black-chrome tailpipe finishers
should not be polished with a chrome polish.
They will otherwise lose their black sheen. For
optimal care, the faceplates should be rubbed
with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Interior care
Cleaning the display
! For cleaning, do not use any of the following: R
alcohol-based thinner or gasoline R
abrasive cleaning agents R
commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display. X
Before cleaning the display, make sure that it
is switched off and has cooled down. X
Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner. X
Dry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
G WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfaces: R
stickers R
films R
scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes340
Care
Maintenance and care

or more tires. The affected tire must not show
any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index ( Y
page 374).
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If a pressure loss warning message appears
in the multifunction display: R
observe the instructions in the display mes-
sages ( Y
page 280).R
check the tire for damage. R
if driving on, observe the following notes.
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden. When the vehicle is fully
laden it is approximately 19 miles (30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon: R
vehicle speed R
road condition R
outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is
counted from the moment the tire pressure loss
warning appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
When replacing one or all tires, please observe
the following specifications for your vehicle's
tires: R
size R
the type and R
the "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may be
used as a temporary measure. Make sure that
you use the proper size and type (summer or
winter tire).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g. winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
Important safety notes
G WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if: R
you hear banging noises. R
the vehicle starts to shake. R
you see smoke and smell rubber. R
ESP ®
is intervening constantly. R
there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
TIREFIT kit
Important safety notes TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tempera-
tures down to

! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
! Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position P when you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion N when towing the vehicle, you must
observe the following points: X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Leave the SmartKey in position 2 in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 120).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
PLUG-IN HYBRID vehicles
Transportation of the vehicle should only be car-
ried out by professional recovery companies. 4MATIC vehicles/vehicles with auto-
matic transmission
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses. X
Turn the SmartKey to position 2 in the ignition
lock. X
Shift the automatic transmission to position
N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the automatic transmission to posi-
tion P . X
Turn the SmartKey to position 0 in the ignition
lock and remove it. X
Secure the vehicle.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.356
Towing and tow-starting
Breakdown assistance