! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to N and
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P , which
could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N , have the vehicle transported on a transporter
or trailer.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position 2 in the
ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 89). You could other-
wise be locked out when pushing or towing the
vehicle.
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if: R
the multifunction display is not working or R
the á Towing Not Permitted See
Operator's Manual message appears in the
multifunction display
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m) and must not
exceed a towing speed of 6 mph (10 km/ h) . For longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers C .X
Remove the towing eye from the vehicle tool
kit ( Y
page 343). X
Press the mark on cover C inwards and
remove. X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye. X
Attach cover C to the bumper and press until
it engages. X
Put the towing eye back into the vehicle tool
kit.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
PLUG-IN HYBRID vehicles: towing the vehicle
away with the rear axle raised should only be
carried out by professional recovery companies.Towing and tow-starting 355
Breakdown assistance Z
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
! Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position P when you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion N when towing the vehicle, you must
observe the following points: X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Leave the SmartKey in position 2 in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 120).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
PLUG-IN HYBRID vehicles
Transportation of the vehicle should only be car-
ried out by professional recovery companies. 4MATIC vehicles/vehicles with auto-
matic transmission
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses. X
Turn the SmartKey to position 2 in the ignition
lock. X
Shift the automatic transmission to position
N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the automatic transmission to posi-
tion P . X
Turn the SmartKey to position 0 in the ignition
lock and remove it. X
Secure the vehicle.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.356
Towing and tow-starting
Breakdown assistance
Snow chains
G WARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
To avoid hazardous situations: R
never install snow chains to the front
wheels R
always install snow chains in pairs to the
rear wheels.
! Vehicles with steel wheels: if you mount
snow chains on steel wheels, you may dam-
age the hub caps. Remove the hub caps from
the relevant wheels before mounting the
snow chains.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that have
been specially approved for your vehicle by
Mercedes-Benz, or are of a corresponding
standard of quality. For more information,
please contact a qualified specialist workshop.
If you intend to mount snow chains, please bear
the following points in mind: R
Snow chains may not be mounted on all
wheel/tire combinations. Permissible wheel-
tire combinations ( Y
page 384).R
Only use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to a road that is not snow-covered. R
Local regulations may restrict the use of snow
chains. Observe the appropriate regulations if
you wish to mount snow chains. R
Do not exceed the maximum permissible
speed of 30 mph (50 km/h). R
On vehicles with AIRMATIC, you must drive at
raised vehicle level if snow chains have been
installed ( Y
page 196).R
When snow chains are installed, never use
Active Parking Assist ( Y
page 202).
You may wish to deactivate ESP ®
when pulling
away with snow chains installed: R
All vehicles (except Mercedes ‑ AMG vehicles)
( Y
page 74) R
Mercedes ‑ AMG vehicles ( Y
page 74) You can thereby allow the wheels to spin in a
controlled manner, achieving an increased driv-
ing force (cutting action).
Tire pressure
Tire pressure specifications
Important safety notes
G WARNING
Underinflated or overinflated tires pose the
following risks: R
the tires may burst, especially as the load
and vehicle speed increase. R
the tires may wear excessively and/or
unevenly, which may greatly impair tire
traction. R
the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel: R
monthly, at least R
if the load changes R
before beginning a long journey R
under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specifications are vehi-
cle-specific and may deviate from the data
shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes
The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Further information on tire pressures can be
obtained at a qualified specialist workshop. Tire pressure 363
Wheels and tires Z
Other identifications, for example: R
0 W-30 R
5 W-30 R
5 W-40
Fuel
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel. Tank capacity Model Total capacity
C 350 e
13.2 US gal
(50.0 l)
Al l ot her models
17.4 US gal
(66.0 l)
Model Of which
reserve
Mercedes ‑ AMG vehicles
Approx.
2.6 US gal
(10.0 l)
Al l ot her models
Approx.
1.8 US gal (7.0 l)
Gasoline
Fuel grade
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Only refuel using unleaded premium grade
gasoline with at least 91 AKI/95 RON.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.
! Only use the fuel recommended. Operating
the vehicle with other fuels can lead to engine
failure.
! Do not use the following: R
E15 (gasoline with 15% ethanol) R
E85 (gasoline with 85% ethanol) R
E100 (1 00% ethanol) R
M15 (gasoline with 15% methanol) R
M30 (gasoline with 30% methanol) R
M85 (gasoline with 85% methanol) R
M100 (100% methanol) R
Gasoline with metalliferous additives R
DieselService products and filling capacities 389
Technical data Z
Do not mix such fuels with the fuel recom-
mended for your vehicle.
! To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavailable
and you have to refuel with unleaded gasoline
of a lower grade, observe the following pre-
cautions: R
Only fill the fuel tank to half full with regular
unleaded gasoline and fill the rest with pre-
mium-grade unleaded gasoline as soon as
possible. R
Do not drive at the maximum speed. R
Avoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the label
on the pump, ask the staff for assistance.
i For further information, consult a qualified
specialist workshop or visit
http://www.mbusa.com (USA only).
C 300 4MATIC: as a temporary measure, if the
recommended fuel is not available, you may also
use regular unleaded gasoline with an octane
rating of 88 AKI/93 RON.
All other models: as a temporary measure, if
the recommended fuel is not available, you may
also use regular unleaded gasoline with an
o ctane rating of 87 AKI/91 RON. This may
reduce engine performance and increase fuel
consumption. Avoid driving at full throttle and
sudden acceleration. Never refuel using fuel
with a lower AKI.
Information on refueling ( Y
page 165).
Additives
! Operating the engine with fuel additives
added later can lead to engine failure. Do not
mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue buildup. gasoline must only be
mixed with additives recommended by
Mercedes-Benz. Comply with the instructions
for use on the product label. More information
about recommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran-
ded fuels that have additives. The quality of the fuel available in some coun-
tries may not be sufficient. Residue could build
up in the injection system as a result. In such
cases, and in consultation with an authorized
Mercedes-Benz Center, the gasoline may be
mixed with the cleaning additive recommended
by Mercedes-Benz. You must observe the notes
and mixing ratios specified on the container.
Flexible Fuel vehicles Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.390
Service products and filling capacities
Technical data