Problem
Possible causes/consequences and
M
MSolutions You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (see Digital Owner's Manual).
The doors can then be opened from the inside
after the vehicle has been locked from the out-
side. The anti-theft alarm system is triggered if
the door is opened from the inside. Switch off
the alarm (Y page 78).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. Unlocking and opening the doors
from the inside
When a door is opened, the side window on that side opens slightly. When the door is closed, the
side window is raised again.
! The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door to close. You could otherwise damage
the door or the side window.
United Kingdom only: if the vehicle has been
locked with the key or with KEYLESS-GO, the
double lock function is activated as standard. It is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (see Digital Owner's Manual).
The doors can then be opened from the inside
after the vehicle has been locked from the out-
side. The anti-theft alarm system is triggered if
the door is opened from the inside. Switch off
the alarm (Y page 78).
For all countries except the United Kingdom: Doors
87Opening and closing Z
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has pre-
viously been locked with the key or with KEY-
LESS-GO, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 78). X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle
from the inside. The switches are on the driver's door. X
To unlock: press button :.
X To lock: press button ;.
When the front-passenger door is closed, the
vehicle is locked.
This does not lock or unlock the fuel filler flap or the glove compartment.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the key or KEYLESS-GO.
For all countries except the United Kingdom: The doors can be opened from the inside.
If the vehicle has previously been locked with
the key or with KEYLESS-GO, opening a door
from the inside will trigger the anti-theft alarm
system. Switch off the alarm (Y page 78).
United Kingdom only: if the vehicle has been
locked with the key or with KEYLESS-GO, the
double lock function is activated as standard. It is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (see Digital Owner's Manual).
Opening/closing doors is then possible as fol-
lows: the doors can be opened from inside.
When a locked door is opened from inside the
vehicle, the previous unlocking process will be
observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door that has been opened from the inside is unlocked if only
the driver's door had previously been unlocked. Automatic locking feature
X
To deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. 88
DoorsOpening and closing
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 296).Opening and closing manually
Opening X
Press the Fbutton on the key.
The boot lid opens.
Closing X
Pull the boot lid down using recess :and
push it closed.
X If necessary, lock the vehicle with the &
button on the key or with KEYLESS-GO
(Y page 82). Opening automatically from outside
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open.
You will find details on the boot lid opening
dimensions in the "Vehicle data" section
(Y page 367). Opening automatically You can open the boot lid automatically using
the key.
X Press and hold the Fbutton on the key
until the boot lid opens. Opening automatically from inside
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open.
! The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found in the "Vehicle data" section
(Y page 367).
Opening You can open the boot lid from the driver's seat
when the vehicle is stationary and unlocked.
X Pull remote operating switch :for the boot
lid until the boot lid opens. 90
BootOpening and closing
:
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock.
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
If you press/pull the switch beyond the point of resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
again.
You can continue to operate the side windows
after switching off the engine or removing the
key. This function remains active for five
minutes or until the driver's or front-passenger
door is opened. Opening and closing all side windows
Using the switch on the centre console G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury. When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press the switch to open the side window again.
Only vehicles with automatic transmission have
this function. You can use button
:to open or close all side
windows simultaneously.
X Turn the key to position 1or 2in the ignition
lock.
X To open all side windows: press and hold
button :to the point of resistance.
X To open all side windows fully: press but-
ton :beyond the point of resistance.
X To close all side windows: pull and hold
button :.
Using KEYLESS-GO G
WARNING
When using convenience closing, you could
become trapped within the sweep of the clos- ing window. There is a risk of injury.
Monitor the entire closing procedure when
using convenience closing. When closing,
make sure that no one has any parts of the
body within the closing area.
The key must be outside the vehicle. All the
doors must be closed. 92
Side windowsOpening and closing
X
Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever :up as far as it will go.
The steering column is locked.
X Check that the steering column is locked.
When doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction. Adjusting the steering wheel electri-
cally
:
To adjust the steering wheel height
; To adjust the steering wheel position (fore-
and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature (Y page 108)
R Storing settings (Y page 112)EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel. Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
You can stop the adjustment process by press-
ing one of the memory function's position but-
tons. This function is available only on vehicles
with a memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the Digital Operating Instructions).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel tilts upwards if you:
R remove the key from the ignition lock
R with KEYLESS-GO or KEYLESS-GO start
function: open the driver's door; the voltage
supply must be switched on
R with the key: open the driver's door; the key
must be in position 0or 1in the ignition lock
(Y page 133)
R open the driver's door when the ignition is
switched off
i The steering wheel tilts upwards only if the
driving position is stored after the steering
column adjustment has been adjusted
(Y page 112). 108
Steering wheelSeats, steering wheel and mirrors
The most recent driving position of the steering
wheel is stored if:
R the ignition is switched off
R the setting is stored using the memory func-
tion (Y page 112)
i The steering wheel moves upwards only if it
has not already reached the upper steering
limiter.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R the driver's door is closed and you insert the
key into the ignition lock
R you close the driver's door when the ignition
is switched on
R you press the Start/Stop button once in vehi-
cles with KEYLESS-GO or the KEYLESS-GO
start function
i The steering wheel returns to the last set
position only if the driving position is stored
after the seat or steering column has been
adjusted (Y page 112).
The most recent driving position of the steering
wheel is stored if:
R the ignition is switched off
R the setting is stored using the memory func-
tion (Y page 112)
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened
or the key is removed from the ignition lock. This
makes it easier to exit the vehicle and rescue the
occupants.
The crash-responsive EASY-EXIT feature is
operational only if the EASY-EXIT/ENTRY fea-
ture is activated in the multimedia system (see
Digital Operating Instructions). Mirrors
Rear-view mirror
X
Anti-dazzle mode: move anti-dazzle lever :
forwards or backwards. Exterior mirrors
Important safety notes G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
The exterior mirrors reduce the size of the
image. Objects visible in the mirrors are
closer than they appear. You could misjudge
the distance from road users driving behind
you when changing lanes, for instance. There is a risk of an accident.
You should therefore always look over your
shoulder to determine the actual distance
from road users driving behind you. Mirrors
109Seats, steering wheel and mirrors Z
Replacing the wiper blades
Important safety notes G
WARNING
If the windscreen wipers begin to move while
you are changing the wiper blades, you can be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windscreen wipers and
ignition before changing the wiper blades.
! Never open the bonnet if a windscreen
wiper arm has been folded away from the
windscreen.
Never fold a windscreen wiper arm without a
wiper blade back onto the windscreen.
Hold the windscreen wiper arm firmly when
you change the wiper blade. If you release the
windscreen wiper arm without a wiper blade
and it falls onto the windscreen, the wind-
screen may be damaged by the force of the
impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
! To avoid damaging the windscreen wiper
blades, make sure that you touch only the
wiper arm of the windscreen wiper.
Replacing the windscreen wiper blades Moving the wiper blades to the vertical
position
On vehicles without KEYLESS-GO or KEY-
LESS‑GO start function:
X Turn the key to position 1or 2in the ignition
lock (Y page 133).
X Set the windscreen wipers to the °posi-
tion on the combination switch.
X When the wiper arms have reached the verti-
cal position, turn the key to position 0in the
ignition lock and remove it.
X Fold the wiper arm away from the windscreen.
On vehicles with KEYLESS-GO or KEY-
LESS‑GO start function:
X Switch off the engine.
X Remove your foot from the brake pedal. X
Set the windscreen wipers to the °posi-
tion on the combination switch.
X Press the Start/Stop button repeatedly until
the windscreen wipers start.
X When the wiper arms have reached the verti-
cal position, press the Start/Stop button.
X Fold the wiper arm away from the windscreen.
Removing the wiper blades X
Hold on to the wiper arm with one hand. With
the other hand, turn the wiper blade in the
direction of arrow :away from the wiper arm
as far as it will go.
X Slide the catch ;in the direction of arrow =
until it engages in the removal position with a noticeable click. X
Remove the wiper blade in the direction of
arrow ?away from the wiper arm. 122
Windscreen wipersLights and windscreen wipers
Problems with the windscreen wipers
Problem
Possible causes/consequences and
M
MSolutions The windscreen wipers
are jammed. Leaves or snow, for example, are obstructing windscreen wiper move-
ment. The wiper motor has been deactivated.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO or KEYLESS ‑GO start function:
X Open the driver's door.
The vehicle electronics now have status 0. This is the same as the
key having been removed.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely. The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist work-
shop. The windscreen washer
fluid from the spray noz-
zles no longer hits the
centre of the wind-
screen. The spray nozzles are misaligned.
X Have the spray nozzles adjusted at a qualified specialist workshop. 124
Windscreen wipersLights and windscreen wipers