Safety systems
Display messagesPossible causes/consequences andMSolutions
!÷
Currently Unavail‐
able See Opera‐
tor's Manual
ABS (Anti-lock Braking System), BAS (Brake Assist), ESP®(Elec-
tronic Stability Program), the HOLD function, RBS (Recuperative
Brake System) and hill start assist are temporarily unavailable.
COLLISION PREVENTION ASSIST PLUS may also have failed.
The !, ÷,åandé (USA only) or J(Canada only)
warning lamps in the instrument cluster may also light up.
ATTENTION ASSIST is deactivated.
Possible causes are:
RSelf-diagnosis is not yet complete.
RThe on-board voltage may be insufficient.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XCarefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/ h).
If the display message disappears, the functions mentioned
above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
!÷
Inoperative See
Operator's Manual
ABS, BAS, ESP®, the HOLD function, RBS and hill start assist are
not available due to a malfunction.
COLLISION PREVENTION ASSIST PLUS may also have failed.
The !, ÷,å, é(USA only) or J(Canada only) and
$ (USA only) or J(Canada only) warning lamps in the
instrument cluster may also light up.
Display messages201
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Blind Spot Assist
Inoperative
Blind Spot Assist is defective.
The yellow9indicator lamps also light up in the exterior mir-
rors.
XVisit a qualified specialist workshop.
Park Assist Can‐
celed
The driver's door is open and the driver's seat belt has not been
fastened.
XRepeat the parking process with the seat belt fastened and the
driver's door closed.
You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
XWhile steering intervention is active, make sure that the multi-
function steering wheel is not touched unintentionally.
The vehicle has started to skid and ESP®has intervened.
XUse Active Parking Assist again later (Ypage 168).
ParkAssistInoper‐
ative
You have just carried out a large number of turning or parking
maneuvers.
Active Parking Assist will become available again after approx-
imately ten minute s(
Ypage 168).
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSwitch offthe drive system and start it again.
If th e multifunction display still shows the display message:
XVisit a qualified specialist workshop.
PARKTRONIC is defective.
XVisit a qualified specialist workshop.
Park Assist Fin‐
ished
The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
Display messages221
On-board computer and displays
Z
Tires
Display messagesPossible causes/consequences andMSolutions
Please Correct
Tire Pressure
The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
XCheck the tire pressures at the next opportunity (Ypage 309).
XIf necessary, correct the tire pressure.
XRestart the tire pressure monitor (Ypage 311).
Check TiresThe tire pressure in one or more tires has dropped significantly.
The wheel position appears in the multifunction display.
A warning tone also sounds.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed
increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 153).
XCheck the tires and, if necessary, follow the instructions for a
flat tire (
Ypage 282).
XCheck the tire pressure (Ypage 309).
XIf necessary, correct the tire pressure.
Display messages22 3
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Warning Tire Mal‐
function
The tire pressure in one or more tires has dropped suddenly. The
wheel position appears in the multifunction display.
GWARNING
Driving withaflat tire poses a risk of the following hazards:
Raflat tire affects th e ability to steer or brake the vehicle.
Ryou could lose control of the vehicle.
Rcontinued driving withaflat tire will cause excessive heat build-
up and possibl yafire.
There is a risk of an accident.
XStop th e vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecur eth e vehicle against rolling away (Ypage 153).
XCheck thetires and , if necessary, follow the instructions fora
flat tire (
Ypage 282).
Tire Press. Moni‐
tor Currently
Unavailable
Because there is interferenc efrom a strong source of radio waves,
no signals from the tire pressure sensors are detected. The tire
pressure monitor is temporarily malfunctioning.
XDrive on.
The tire pressure monitor restarts automatically as soon as the
problem has been resolved.
TirePress. Sen‐
sor(s) Missing
There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire does not appear in the
multifunction display.
XHave the faulty tire pressure sensor replaced at a qualified spe-
cialist workshop.
Tire Pressure Mon‐
itor Inoperative
No Wheel Sensors
The wheels mounted do not haveasuitable tire pressure sensor.
The tire pressure monitor is deactivated.
XMount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
fo rafew minutes.
Tire Press. Moni‐
tor Inoperative
The tire pressure monitor is faulty.
XVisit a qualified specialist workshop.
224Display messages
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
!֌
é(USA only)
J (Canada only)
The yellow ABS, ESP
®,
ESP®OFF and
RBS (USA only)/brakes
(Canada only) warning
lamps are lit while the
drive system is running.
ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST PLUS, ESP®, EBD (electronic brake force distri-
bution), the HOLD function and hill start assist are also deactiva-
ted, for example.
Possible causes are:
RSelf-diagnosis is not yet complete.
RThe on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is a risk of an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster233
On-board computer and displays
Z
Socket in the rear-compartment center
console
XPull cover:out by its top edge.
XLift up the cover of socket ;.
Socket in the cargo compartment
XLift up the cover of socket :.
mbrace
General notes
The mbrace system is only available in the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the ïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines: Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this pass-
word to log onto the mbrace area under "Own-
ers Online" at
http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
Determining the location of the vehicle on a
map is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the COMAND/Audio 20 volume con-
trol.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
Features255
Stowage and features
Z
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 261).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
258Features
Stowage and features
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to four way points.
You are prompted to confirm route guidance
to the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
The destination download function is availa-
ble if:
Rthe vehicle is equipped with a navigation
system.
Rthe relevant mobile phone network is avail- able and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
You can use the route assistance function
even if the vehicle is not equipped with a nav-
igation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Features259
Stowage and features
Z