2016 MERCEDES-BENZ B-Class ELECTRIC door lock

Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing
The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotelymessage appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
for Vehicle Diagnostics Received
Start vehicle diagnostics?message
appears in the display.
Features261
Stowage and features
Z

When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
Programming
Programing buttons
Pay attention to the "Important safety notes"
(
Ypage 263).
Garage door remote controlAis not inclu-
ded with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XSelect one of buttons ;to? to use to
control the garage door drive.
XTo start programing mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ing mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programed for the
first time. If the selected button has already
been programed, indicator lamp :will
only light up yellow after ten seconds have
elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programing is finished.
When indicator lamp :flashes green: pro-
graming was successful. The next step is to
synchronize the rolling code (
Ypage 264).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(
Ypage 263).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programing button on the
control panel of the door drive. The program- ing button may be positioned in different pla-
ces depending on the manufacturer. It is usu-
ally located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
graming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
264Features
Stowage and features

XTurn the SmartKey to position2in the igni-
tion lock (
Ypage 131).
XGet out of the vehicle.
XPress the programing button on the door
drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
XGet into the vehicle.
XPress previously programed button ;,=
or ? on the integrated garage door opener
repeatedly until the door closes.
The rolling code synchronization is then
complete.
Notes on programing the remote control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programing. Comparable with Canadian law,
some U.S. garage door openers also feature a
"break".
Proceed as follows:
Rif you live in Canada
Rif you have difficulties programing the
garage door opener (regardless of where
you live) when using the programing steps.
XPress and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote
control Afor two seconds, then release it
for two seconds.
XPress button Bagain for two seconds.
XRepeat this sequence on button Bof
remote control Auntil indicator lamp :
lights up green.
When indicator lamp :lights up green:
programing is finished. When indicator lamp
:flashes green: pro-
graming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remote control Aof
the garage door drive.
If indicator lamp :lights up red: repeat the
programing process for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote con-
trol Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Problems when programing
If you experience problems programing the
integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter
frequency can usually be found on the back
of the garage door drive remote control.
The integrated garage door opener is com- patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
RReplace the batteries in garage door
remote control A. This increases the like-
lihood that garage door remote control A
will transmit a strong and precise signal to
the integrated garage door opener.
RWhen programing, hold remote control A
at varying distances and angles from the
button which you are programing. Try vari-
ous angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
RIf another remote control is available for the
same garage door drive, repeat the same
programing steps with this remote control.
Features265
Stowage and features
Z

Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote controlA.
RNote that some remote controls only trans-
mit for a limited amount of time (the indi-
cator lamp on the remote control goes out).
Press buttonBon remote control Aagain
before transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener assumes the function of
the garage door system's remote control.
Please also read the operating instructions
for the garage door system.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XPress button ;,=or? that has been
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
The transmitter will transmit a signal as
long as the button is pressed. The trans-
mission is halted after a maximum of ten
seconds and indicator lamp :lights up
yellow.
XPress button ;,=or? again if neces-
sary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Compass
Calling up the compass
:Rear-view mirror
;Compass display
=Opening
The compass displays in which compass
direction the vehicle is currently traveling: N
,
NE
, E,SE, S,SW,Wor NW.
To receive a correct compass display reading, the magnetic field zone must be set and the
compass calibrated.
266Features
Stowage and features

It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit maybe obtained from a qualified specialist work-
shop.
Information on changing and mounting
wheels (
Ypage 323).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(
Ypage 153).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the drive system.
XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
XVehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(
Ypage 131).
XMake sure that the passengers are not
endangered as they do so. Make sure that
no one is near the danger area while a
wheel is being changed. Anyone who is not directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
XGet out of the vehicle. Pay attention to traf-
fic conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(
Ypage 317).
MOExtended tires may only be used in con-
junction with an active tire pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
Robserve the instructions in the display mes-
sages (
Ypage 223).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode
is approximately 50 miles (80 km) when the
vehicle is partially laden. When the vehicle is
fully laden it is approximately
19 miles(30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions or maneuvers, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat mode
is counted from the moment the tire pressure
loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
50 mph (80 km/h).
Flat tire283
Breakdown assistance

!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!To tow vehicles with KEYLESS-GO, use
the SmartKey instead of the Start/Stop
button. The transmission may otherwise
shift to position Pwhen you open the driv-
er's or front-passenger door, which could
damage the transmission.
Observe the legal requirements for the rele-
vant countries when towing away.
Make sure that no charging cable is plugged
in. The parking lock cannot be released if a
charging cable is plugged in.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
RTransporting the vehicle
As a rule, you should have the vehicle trans-
ported.
RTowing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must
always be transported if:
Rthe multifunction display is not working
Rone of more of the following warning lamps
is lit up:
-Drive system
-12 V battery
Rone or both of the following display mes-
sages have appeared:
-Stop Switch Engine off
-Do Not Shift Gears Visit Dealer
Ryou have to tow the vehicle over a longer
distance than 30 miles (50 km).
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board voltage.
If the on-board voltage is low or there is a
system malfunction, it is possible that:
Rthe electric parking brake may not be
applied in certain circumstances, or
Rthe transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before
the vehicle is towed (
Ypage 198). You could
otherwise be locked out when pushing or
towing the vehicle.
Towing295
Breakdown assistance
Z

Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear
and at the front, under covers :.
XRemove the towing eye from the stowage
space.
The towing eye is located in the stowage
well under the cargo compartment floor.
Vehicles with the TIREFIT kit: the to wing
eye is beneath the tire inflation compres-
sor.
XPress the mark on cover :inwards in the
direction of the arrow.
XTake cover :off the opening.
XScrew in the towing eye clockwise to the
stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XPlace the towing eye in the stowage well
beneath the cargo compartment floor in
the cargo compartment (
Ypage 282).
XVehicles with the TIREFIT kit: put back the
tire inflation compressor.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 294).
XOn vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start /S top
button (
Ypage 132).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the
Sm artKey from the ignition lock. In order to
ensure that the transmission stays in position
N when towing the vehicle, you must observe
the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XSh ift the transmission to position N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(
Ypage 102).
XLeave the SmartKey in position 2in the
ignition lock.
If the 12 V battery indicator lamp lights up,
you must observe the following points:
XPull over and stop the vehicle safely as soon
as possible, paying attention to road and
traff iccond itions.
XShift the transmission to position P.
XApply the electric parking brake.
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again.
296Towing
Breakdown assistance

Towing the vehicle with the front axle
raised
Observe the important safety notes when
towing your vehicle with the front axle raised
(
Ypage 294).
!The ignition must be switched off if the
vehicle is being towed with the front axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
XOn vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start/Stop button (
Ypage 132).
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.
XShift the transmission to position P.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the automatic locking
(
Ypage 198).
XSwitch on the hazard warning lamps
(
Ypage 102).
XTurn the SmartKey in the ignition lock to
position 0and leave the SmartKey in the
ignition lock.
Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (
Ypage 294).
!The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP
®could other-
wise damage the brake system. The transmission automatically shifts to posi-
tion
Pwhen you open the driver's or front-
passenger door or when you remove the
SmartKey from the ignition lock. In order to
ensure that the transmission stays in position
N when towing the vehicle, you must observe
the following points:
XOn vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start/Stop
button (
Ypage 132).
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the transmission to position N.
XRelease the brake pedal.
XApply the electric parking brake.
XSwitch off the automatic locking
(
Ypage 198).
XBring the front wheels into the straight-
ahead position.
XSwitch on the hazard warning lamps
(
Ypage 102).
XTurn the SmartKey in the ignition lock to
position0and leave the SmartKey in the
ignition lock.
Transporting the vehicle
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XShift the transmission to position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the transmission to position P.
Towing297
Breakdown assistance
Z