ProblemPossible causes/consequences andMSolutions
֌
é(USA only)
J (Canada only)
The yellow ESP
®, ESP®
OFF and RBS (USA
only)/brakes (Canada
only) warning lamps are
lit while the drive sys-
tem is running.
ESP®, BAS, the HOLD function and hill start assist are temporarily
unavailable.
COLLISION PREVENTION ASSIST PLUS may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster237
On-board computer and displays
Z
ProblemPossible causes/consequences andMSolutions
F(USA only)
! (Canada only)
The red indicator lamp
for the electric parking
brake flashes or lights
up and/or the yellow
warning lamp for the
electric parking brake
lights up.XObserve the additional display messages in the multifunction
display.
6
The red restraint sys-
tem warning lamp is lit
while the drive system
is running.The restraint system is faulty.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint
system checked.
For further information about the restraint system, see
(
Ypage 40).
Drive system
ProblemPossible causes/consequences and MSolutions
Ý
The yellow battery
charge warning lamp is
on.The charge level of the high-voltage battery has dropped into the
reserve range.
XCharge the high-voltage battery.
238Warning and indicator lamps in the instrument cluster
On-board computer and displays
Driving systems
ProblemPossible causes/consequences andMSolutions
·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
A warning tone also
sounds.You are approachin gavehicle or a stationary obstacle in your line
of travel at too highaspeed.
XBe prepared to brake immediately.
XPay careful attention to the traffic situation. You may have to
brake or take evasive action.
Fo r further information about the distance warning function of
COLLISION PREVENTION ASSIST PLUS, see (
Ypage 63).
Warning and indicator lamps in the instrument cluster239
On-board computer and displays
Z
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If the HOLD function is activated, the vehi-
cle brakes automatically in certain situa-
tions.
To prevent damage to the vehicle, deacti-
vate the HOLD function in the following or
other similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!When washing your vehicle in a tow-
through car wash, make sure that the selec- tor lever is in position N, otherwise the
vehicle could be damaged.
!Make sure that:
Rthe side windows are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed/the
airflow control is set to position 0).
Rthe windshield wiper switch is at position
0.
The vehicle may otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
shield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun- try.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towardsthe air inlet.
XUse plenty of water and rinse out the
sponge frequently.
274Care
Maintenance and care
XRinse the vehicle with clean water and dry
thoroughly withachamois.
XDo not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet froma circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to th e tires or chassis components. Compo-
nent s damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do no t use power washers with circular jet
nozzles to clean th e vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintainadistance of at least
11.8 in (30 cm)betwee n thevehicl e and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover
and rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse
off the treated areas afterwards.
XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint surface, use the paint care products recom-
mended and approved by Mercedes-Benz.
This is the case approximately every three to
five months, depending on the climate con-
ditions and the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Care275
Maintenance and care
Z
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo
from the range of approved Mercedes-Benz
care products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
276Care
Maintenance and care
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear
and at the front, under covers :.
XRemove the towing eye from the stowage
space.
The towing eye is located in the stowage
well under the cargo compartment floor.
Vehicles with the TIREFIT kit: the to wing
eye is beneath the tire inflation compres-
sor.
XPress the mark on cover :inwards in the
direction of the arrow.
XTake cover :off the opening.
XScrew in the towing eye clockwise to the
stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XPlace the towing eye in the stowage well
beneath the cargo compartment floor in
the cargo compartment (
Ypage 282).
XVehicles with the TIREFIT kit: put back the
tire inflation compressor.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 294).
XOn vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start /S top
button (
Ypage 132).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the
Sm artKey from the ignition lock. In order to
ensure that the transmission stays in position
N when towing the vehicle, you must observe
the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XSh ift the transmission to position N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(
Ypage 102).
XLeave the SmartKey in position 2in the
ignition lock.
If the 12 V battery indicator lamp lights up,
you must observe the following points:
XPull over and stop the vehicle safely as soon
as possible, paying attention to road and
traff iccond itions.
XShift the transmission to position P.
XApply the electric parking brake.
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again.
296Towing
Breakdown assistance
Curb weight
The weight of a vehicle with standard equip-
ment including the maximum capacity of fuel,
oil and coolant. It also includes the air-condi-
tioning system and optional equipment if
these are installed in the vehicle, but does not
include passengers or luggage.
Maximum load rating
The maximum tire load is the maximum per-
missible weight in kilograms or lbs for which a
tire is approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one
tire.
Maximum load on one tire
Maximum load on one tire. This is calculated
by dividing the maximum axle load of one axle
by two.
PSI (pounds per square inch)
A standard unit of measure for tire pressure.
Aspect ratio
Relationship between tire height and tire
width in percent.
Tire pressure
This is pressure inside the tire applying an
outward force to each square inch of the tire's
surface. The tire pressure is specified in
pounds per square inch (psi), in kilopascal
(kPa) or in bar. The tire pressure should only
be corrected when the tires are cold.
Cold tire pressure
The tires are cold:
Rif the vehicle has been parked with the tires
out of direct sunlight for at least three
hours and
Rif the vehicle has not been driven further
than 1 mile (1.6 km) Tread
The part of the tire that comes into contact
with the road.
Bead
The tire bead ensures that the tire sits
securely on the wheel. There are several steel
wires in the bead to prevent the tire from
coming loose from the wheel rim.
Sidewall
The part of the tire between the tread and the
bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, level control, a roof rack or a high-
performance battery, are not included in the
curb weight and the weight of the accesso-
ries.
TIN (Tire Identification Number)
This is a unique identifier which can be used
by a tire manufacturer to identify tires, for
example for a product recall, and thus identify
the purchasers. The TIN is made up of the
manufacturer's identity code, tire size, tire
type code and the manufacturing date.
Load bearing index
The load bearing index (also load index) is a
code that contains the maximum load bearing
capacity of a tire.
Traction
Traction is the result of friction between the
tires and the road surface.
Treadwear indicators
Narrow bars (tread wear bars) that are dis-
tributed over the tire tread. If the tire tread is
level with the bars, the wear limit of áin
(1.6 mm) has been reached.
322All about wheels and tires
Wheels and tires